Thunder Bay, On Customer experience manager Jobs – 92 Openings This Week

Operations Manager
Today's Family —Ontario
- $111,116.93–$125,188.61 a year
- Part-time
- Bilingual
- Sales
- Customer service
- Store discount
- Paid time off
Quick apply
11h
Experienced Retail Store Manager - Northern Ontario 16517309
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Sales Development Manager, Large Store
Coca-Cola Canada Bottling Limited —Thunder Bay, ON
- $61,800–$68,000 a year
- Monday to Friday
- Sales
- Customer service
- Analysis skills
- Employee assistance program
12d
Department Manager, Grocery - Northern Ontario 15887540
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Bottega Visibility Manager (Ontario OR Quebec)
Select Wines —Ontario
- $70,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Department Manager, Food Services- Northern Canada 16175321
Northern / NorthMart —Ontario
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Quick apply
Territory Operations Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
- $75,000–$85,000 a year
- Weekends as needed
- Customer service
- Business development
- Presentation skills
- Store discount
- Mileage reimbursement
Quick apply
Department Manager, Convenience - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Store Manager - Northern Canada
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Department Manager, Grocery - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Branch Manager
Start Electric —Ontario
- $100,000–$200,000 a year
- Overtime
- Project management
- Electrical experience
- Travel
- Flexible schedule
Quick apply
Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)
Bureau Veritas —Ontario
- Full-time
- Bilingual
- CRM software
- Sales
Area Sales Manager
Winpak Ltd —Ontario
- Remote
- Bilingual
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
Department Manager, Food Services - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Department Manager, Produce - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Territory Sales Manager- Ontario & Quebec
Bob Dale Gloves and Imports Ltd. —Ontario
- From $60,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Paid time off
Quick apply
Department Manager, Meat - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
District Director - Ontario (Restoration)
On Side Restoration —Ontario
- $150,000–$170,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Business development
- Disability insurance
- Dental care
Quick apply
Store Manager
Dollarama L.P. —Thunder Bay, ON
- $21.00–$23.40 an hour
- Weekends as needed
- Bilingual
- Management
- Merchandising
- Flexible schedule
Quick apply

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customer experience manager jobs near thunder bay, on

Operations Manager

Today's Family -
Ontario

Quick apply

Job details

Part-time | Full-time
$111,116.93–$125,188.61 a year
11 hours ago

Qualifications

Bilingual
Pricing
Multilingual
Sales
Sales management
Customer service
Merchandising
Basic math
Team management
Recruiting
Organizational skills
Purchasing
Budgeting
Phone etiquette
Retail management
Cash handling
Leadership
Communication skills
Negotiation

Full job description

Overview

We are seeking a dynamic and experienced Operations Manager to oversee daily business operations, drive sales, and lead a team within our retail environment. The ideal candidate will possess strong leadership, organizational, and communication skills, with a proven track record in retail management. This role offers an opportunity to shape store performance through strategic planning, team development, and operational excellence. The Operations Manager will be responsible for ensuring exceptional customer service, managing inventory and merchandising, and maintaining efficient store procedures to meet business goals.

Responsibilities

Lead and supervise store staff, including hiring, training, coaching, and evaluating team members to foster a high-performance environment.
Oversee daily store operations such as cash handling, cashiering, POS transactions, and customer service to ensure a seamless shopping experience.
Manage merchandising strategies, including pricing, product placement, and inventory purchasing to maximize sales and profitability.
Develop and implement sales strategies to meet or exceed sales targets while maintaining excellent customer relations.
Handle administrative tasks such as payroll processing, bookkeeping, budgeting, and reporting to ensure operational efficiency.
Coordinate marketing initiatives and promotional activities to increase store visibility and attract new customers.
Conduct regular staff meetings to communicate goals, provide training & development opportunities, and promote team cohesion.
Monitor store performance metrics and analyze data to identify areas for improvement.
Ensure compliance with company policies and safety regulations across all store functions.
Manage vendor relationships for purchasing supplies and merchandise while negotiating favorable terms.

Qualifications

Proven experience in retail management or sales management roles with supervising responsibilities.
Strong organizational skills with the ability to manage multiple priorities effectively.
Excellent communication skills—bilingual or multilingual abilities are a plus.
Proficiency in POS systems, cash handling procedures, bookkeeping software, and basic math skills.
Demonstrated leadership qualities with experience in team management, training & development.
Knowledge of merchandising strategies, pricing techniques, marketing principles, and store operations.
Experience with recruiting staff, interviewing candidates, and conducting performance evaluations.
Ability to handle administrative tasks such as payroll processing and budgeting accurately.
Strong negotiation skills for vendor purchasing and contract negotiations.
Customer service-oriented mindset with excellent phone etiquette and interpersonal skills.

This position is integral to the success of our retail operations by ensuring smooth daily functions while fostering a positive environment for staff and customers alike. We value proactive leaders who are committed to excellence in all aspects of store management.

Pay: $111,116.93-$125,188.61 per year

Benefits:

Company pension
Flexible schedule
Paid time off
RRSP match
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in thunder bay, on

Operations Manager

Experienced Retail Store Manager - Northern Ontario 16517309

Sales Development Manager, Large Store

Department Manager, Grocery - Northern Ontario 15887540

Bottega Visibility Manager (Ontario OR Quebec)

Department Manager, Food Services- Northern Canada 16175321

Territory Operations Manager

Department Manager, Convenience - Northern Canada

Store Manager - Northern Canada

Department Manager, Grocery - Northern Canada

Department Manager, General Merchandise - Northern Canada

Branch Manager

Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)

Area Sales Manager

Department Manager, Food Services - Northern Canada

Department Manager, Produce - Northern Canada

Territory Sales Manager- Ontario & Quebec

Department Manager, Meat - Northern Canada

District Director - Ontario (Restoration)

Store Manager

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