Thunder Bay On It technical support Jobs – 60 Openings This Week

IT Support Analyst
Lakehead University —Thunder Bay, ON
- $59,519.19–$63,211.51 a year
- Full-time
- Computer Science
- Customer service
- Windows
3d
Maintenance Technician (Commercial)
Leyad —Thunder Bay, ON
- $55,000–$70,000 a year
- Full-time
- Schematics
- Customer service
- Maintenance
- Dental care
- Paid time off
Quick apply
Senior Cloud Engineer
BMO Financial Group —Ontario
- $75,900–$141,900 a year
- Full-time
- Remote
- DevOps
- AWS
- Analysis skills
- Tuition reimbursement
- Life insurance
ITSM Business Process Analyst - Contract
Compugen Inc —Ontario
- $50–$75 an hour
- Contract
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
2d
Product Designer
Raise —Ontario
- Contract
- Bachelor's
- No university degree
- Agile
Quick apply
Angular Developer - Contract
Compugen Inc —Ontario
- Contract
- Azure
- Oracle
- DevOps
4d
System Technician - Wawa, Ontario
Rogers Communications —Thunder Bay, ON
- Full-time
- Travel
- In-person
Technician
Motion LP —Thunder Bay, ON
- $20.30–$30.45 an hour
- 8 hour shift
- Customer service
- Assembly
- Power tools
- Employee assistance program
Quick apply
Electronics Specialist
Canada Post —Thunder Bay, ON
- $33.28 an hour
- Temporary
- Schematics
- English
- Microsoft Office
System Technician
Rogers Communications —Thunder Bay, ON
- Full-time
- Travel
- In-person
13d
Intermediate Technician, Design Support
WSP —Thunder Bay, ON
- $26.60–$39.10 an hour
- AutoCAD
- Engineering
- Continuous improvement
6d
BAS Technician - New Grads Welcome to Apply
BGIS —Thunder Bay, ON
- $63,397–$79,246 a year
- Full-time
- Engineering
- HVAC
- Computer networking
Intermediate Structural Designer – Resources
WSP —Thunder Bay, ON
- $70,600–$102,500 a year
- Hybrid work
- AutoCAD
- Engineering
- Construction experience
Park Worker Trades (Equipment Technician) (Full-Time)
City of Thunder Bay —Thunder Bay, ON
- $31.63 an hour
- Full-time
- High school diploma or GED
- Welding
Mechanical Designer
WSP —Thunder Bay, ON
- $70,600–$102,500 a year
- Hybrid work
- Engineering
- Communication skills
Facility Manager III
BGIS —Thunder Bay, ON
- $84,493–$105,616 a year
- Full-time
- Management
- Analysis skills
- Computer skills
Intermediate Engineer, Mechanical
DMC Mining Services —Thunder Bay, ON
- $92,000–$134,000 a year
- Engineering
- Master's degree
- Analysis skills
Archaeology Field Supervisors I to IV
AECOM —Thunder Bay, ON
- $31.72–$35.56 an hour
- Contract
- First Aid Certification
- Leadership
- Employee stock purchase plan
- Dental care
Structural Engineering Student - Mining
WSP —Thunder Bay, ON
- $21.50–$32.25 an hour
- AutoCAD
- Business
Intermediate Highway Designer, Engineer
WSP —Thunder Bay, ON
- $81,100–$112,800 a year
- AutoCAD
- Engineering
- Presentation skills

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it technical support jobs near thunder bay on

IT Support Analyst

Lakehead University -
Thunder Bay, ON

Apply Now

Job details

Permanent | Full-time
$59,519.19–$63,211.51 a year
3 days ago

Qualifications

Computer Science
Customer service
Post-secondary education
Windows
Technical support
Analysis skills
Computer hardware
IT support
Communication skills
Time management
Information Technology

Full job description

Technology Services Centre

Thunder Bay

Full-time

Permanent

Overview

Lakehead University is seeking a customer-focused and technically skilled IT Support Analyst to join the Technology Services Centre - Client Services team. In this role, you will provide frontline technical support to faculty, staff, students, and guests, helping ensure the reliable operation of the University's technology services and delivering an exceptional user experience.
As an IT Support Analyst, you will troubleshoot hardware, software, network, and audio/visual issues, support classroom and computer lab technology, assist with the setup and maintenance of technology for meetings and events, and provide responsive support through multiple service channels. You will play a key role in maintaining technology resources, resolving technical issues, and ensuring the University community has access to reliable, effective, and user-friendly technology services.

Responsibilities

Provide frontline technical support to faculty, staff, students, and guests by diagnosing, troubleshooting, and resolving hardware, software, network, printing, and audio/visual technology issues.
Deliver exceptional customer service through in-person, phone, email, and ticketing system support, ensuring timely resolution and escalation of technical issues when required.
Install, configure, maintain, and support desktop computers, laptops, software applications, peripherals, and classroom technology across the University.
Support the operation, maintenance, and troubleshooting of classroom, computer lab, conferencing, and audio/visual equipment to ensure reliable teaching and learning environments.
Set up, monitor, and dismantle audio/visual and multimedia equipment for meetings, events, lectures, and special functions, both on and off campus.
Record, prioritize, and manage service requests using the University's ticketing system, maintaining accurate documentation and follow-up.
Assist with software deployments, system updates, hardware imaging, and routine maintenance to ensure technology resources remain secure and operational.
Support print management services, technology accounts, software licensing, and related administrative processes.
Provide guidance and training to users on University technology, promoting effective use of available tools and services.
Collaborate with colleagues, vendors, and University departments to resolve complex technical issues and support technology-related projects and initiatives.
Maintain current knowledge of emerging technologies, University systems, and industry best practices through ongoing professional development.
Perform other related duties as assigned.

Qualifications

A post-secondary degree or diploma in Information Technology, Computer Science, or a related field.
A minimum of two (2) years of experience providing technical support in an IT, helpdesk, desktop support, or audio/visual support environment.
Experience in troubleshooting and supporting computer hardware, software, operating systems, peripherals, classroom technology, and audio/visual equipment.
Strong knowledge of Windows operating systems, desktop applications, and common IT hardware and software.
Excellent customer service, interpersonal, and communication skills, with the ability to explain technical concepts to users with varying levels of technical knowledge.
Strong analytical, troubleshooting, and problem-solving skills, with the ability to prioritize multiple tasks in a fast-paced environment.
Experience using ticketing systems and documenting technical issues is considered an asset.
Demonstrated ability to work both independently and collaboratively within a team environment.
Strong organizational and time management skills, with a commitment to continuous learning and professional development.
Ability to perform the physical requirements of the position, including lifting and moving technology equipment and working in classroom and event spaces as required.

Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities, and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration requirements.

Lakehead University has a goal to recruit and retain a diverse workforce as measured by increasing representation of underrepresented groups among applicants, candidates, and hires. Experience working with Indigenous or racialized communities, and/or members of other equity-deserving groups, is a strong asset. A lived experience or worked experience of any of these issues is preferred.

We appreciate your interest; Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at (807) 343-8010 ext. 8334 or [email protected] to make appropriate arrangements.

Benefits Information

Why Lakehead University?

Application Deadline:

Thursday, July 30, 2026 - 11:59pm

Salary:

$59,519.19 - $63,211.51 (Group C)

Reference Number:

OPSEU-26-02

Application Deadline:

Thursday, July 30, 2026 - 11:59pm

Salary:

$59,519.19 - $63,211.51 (Group C)

Yes, eligible for benefits

Reference Number:

OPSEU-26-02

Apply Now

Refine Your Search

it technical support jobs in thunder bay on

IT Support Analyst

Maintenance Technician (Commercial)

Senior Cloud Engineer

ITSM Business Process Analyst - Contract

Product Designer

Angular Developer - Contract

System Technician - Wawa, Ontario

Technician

Electronics Specialist

System Technician

Intermediate Technician, Design Support

BAS Technician - New Grads Welcome to Apply

Intermediate Structural Designer – Resources

Park Worker Trades (Equipment Technician) (Full-Time)

Mechanical Designer

Facility Manager III

Intermediate Engineer, Mechanical

Archaeology Field Supervisors I to IV

Structural Engineering Student - Mining

Intermediate Highway Designer, Engineer

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