Tofino, Bc Hotel front desk supervisor Jobs – 3 Openings This Week

Front Desk Agent
Middle Beach Lodge —Tofino, BC
- From $19.10 an hour
- Weekends as needed
- Microsoft Word
- Google Suite
- Customer service
- Employee assistance program
Quick apply
9d
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn —Tofino, BC
- $20–$21 an hour
- Weekends as needed
- Microsoft Excel
- Hotel
- Driving
Quick apply
Guest Service Representative/Reservations Agent
Wickaninnish Inn —Tofino, BC
- $20–$21 an hour
- Weekends as needed
- Microsoft Excel
- Hotel
- Driving

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Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn —Tofino, BC
Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
$20–$21 an hour
Quick apply
Guest Service Representative/Reservations Agent
Wickaninnish Inn —Tofino, BC
Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
$20–$21 an hour

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Front Desk Agent

Middle Beach Lodge -
Tofino, BC

Quick apply

Job details

Fixed term contract
From $19.10 an hour
9 days ago

Qualifications

Microsoft Word
Computer operation
Google Suite
Customer service
Filing
English
High school diploma or GED
Driving
Computer skills
Communication skills
Hotel experience
Driving Licence

Full job description

Position Summary:

Middle Beach Lodge is looking for an energetic, guest-focused, and team-oriented individual to join our Front Desk team. As the first and last point of contact for our guests, Front Desk Agents play a vital role in shaping the overall guest experience, from the moment they arrive to the moment they depart.

More than just a welcoming face, you are the eyes and ears of the lodge, located at the heart of the action. You’ll take pride in “owning” the guest experience, ensuring every interaction is warm, smooth, and memorable. This includes handling check-ins and check-outs, reservations, assisting with retail as well as our lunge area, and responding to guest needs with professionalism and care.

If you're passionate about hospitality, love working in a dynamic environment, and want to help create exceptional moments for every guest, we’d love to hear from you!

Key Responsibilities

Ensure that every guest is greeted and welcomes upon arrival
Register guests to the hotel, verifying reservation, address, contact details, and billing information.
Book future reservations for guest who approach the desk, call, or email.
Have an intimate knowledge of the hotel facilities and the local geographic area
Accept payment for guests’ accounts at the time of registration and at checkout
Maintain a house bank and make a deposit and accurate report of receipts daily
Run daily end of shift audit reports.
Process all lounge & retail transactions.
Responsible for restocking and assuring overall cleanliness of Lounge/Great Room and Retail
Responsible for communicating larger issues to Housekeeping and Maintenance for immediate attention
Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions

What We’re Looking For:

The successful candidate must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, using some other combination of knowledge, skills, and abilities.

Speak, read, write and understand English
Read and write to facilitate the communication process
Good communication skills (verbal and written)
Must possess basic computational ability
Must possess basic computer skills
Extensive knowledge of the hotel, its services and facilities

Physical Demands:

Most work tasks are performed indoors, within close proximity to Lodge entrance
The role involves extended periods of working at a computer
The role requires moving between departments within the hotel in a timely manner
Occasionally required to lift items up to 15 lbs, with assistance available if needed
This position involves a variety of physical activities including grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and seeing
Regular communication with guests, colleagues, and supervisors is an important part of this role; verbal and auditory communication is frequent
Vision occurs continuously with the most common visual functions being those of near vision and depth perception
The role requires the use of standard office equipment. Comfort with or the ability to learn to operate items such as computers, multi-function printers, telephones, and filing systems is beneficial

Other

Consistent and reliable attendance is a key part of success in this role and helps ensure a smooth and enjoyable experience for our guests and team.

Due to the nature of the hospitality industry, scheduling requirements will vary based on business needs. Team Members are expected to demonstrate flexibility, including availability for evenings, weekends, and holidays as required. Attendance at job-specific training sessions and team meetings is mandatory, as these are essential to maintaining service standards and team cohesion.

All Team Members are expected to adhere to the Lodge’s established policies, procedures, and safety standards from the start of their employment. These guidelines are in place to ensure a respectful, safe, and efficient work environment for everyone.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

**Only applications able to sign a minimum 6 month contract will be considered, subsidized on-site staff accommodation starting from $350 per month, Departure Bonus upon successful completion of your contract.**

Pay: From $19.10 per hour

Benefits:

Company events
Employee assistance program
On-site parking

Application question(s):

Are you able to commit to a 6 month Contract?
When are you available to start if you are being selected?
Do you require staff accomondation?

Education:

Secondary School (required)

Experience:

Customer service: 1 year (required)
Hotel: 1 year (preferred)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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hotel front desk supervisor jobs in tofino, bc

Front Desk Agent

Guest Service Representative/Reservations Agent - The Wickaninnish Inn

Guest Service Representative/Reservations Agent

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