Toronto, On Ai chat bot developer, cognigy Jobs – 5 Openings This Week

Conversational AI Chat Bot Developer, Cognigy
TTEC Digital —Toronto, ON
- Full-time
- Remote
- Java
- Presentation skills
- JavaScript
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CCaaS Solutions Jr. Consultant
Accenture —Toronto, ON
- $27.16–$51.20 an hour
- Full-time
- Hybrid work
- Azure
- Oracle
- English
3d
Solution Consultant - CCaaS, NICE CXone & Cognigy
Connex Telecommunications Inc. —Richmond Hill, ON
- Full-time
- Azure
- Oracle
- High school diploma or GED
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Lex Senior Developer/Technical Lead
Connex Telecommunications Inc. —Richmond Hill, ON
- Full-time
- Remote
- Bilingual
- English
- AWS
Quick apply
Solution Architect - CCaaS
Accenture —Toronto, ON
- $99,450–$209,900 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce

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CCaaS Solutions Jr. Consultant
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You own discrete solution workstreams end to end discovery, design, build oversight, and go-live, while collaborating closely with senior architects and…
$27.16–$51.20 an hour
3d
CCaaS Functional Consultant
Accenture —Toronto, ON
Bachelor’s degree or equivalent experience in a related field. Our capabilities span ideation to execution across growth, product and experience design,…
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Solution Consultant - CCaaS, NICE CXone & Cognigy
Connex Telecommunications Inc. —Richmond Hill, ON
You own discrete solution workstreams end to end discovery, design, build oversight, and go-live, while collaborating closely with senior architects and…
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Lex Senior Developer/Technical Lead
Connex Telecommunications Inc. —Richmond Hill, ON
AWS Associate-level or Professional-level certification is preferred. Lead a small development team while remaining hands-on with coding, troubleshooting,…
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Conversational AI Chat Bot Developer, Cognigy

TTEC Digital -
Toronto, ON

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Job details

Full-time

Qualifications

Live chat
Law
Call center experience
Java
Presentation skills
JavaScript
Natural language processing
Unit testing
AI
Python

Full job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.

What You'll Be Doing

Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
Code and test projects.
Deliver high-quality software on time.
Attend meetings and training as required.
Perform system analysis and project management duties for the successful completion of a project.
Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
Exercises wide latitude in determining objectives and approaches to engagements.
Mitigating and resolving code errors for development and future concepts.

What You'll Bring to the Role

3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
5+ years JavaScript experience.
Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
Team Player and the ability to mentor team members
Desire to work in a fast-paced environment.

#LI-DD1

About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions.

#LI-RemoteCanada

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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ai chat bot developer, cognigy jobs in toronto, on

Conversational AI Chat Bot Developer, Cognigy

CCaaS Solutions Jr. Consultant

Solution Consultant - CCaaS, NICE CXone & Cognigy

Lex Senior Developer/Technical Lead

Solution Architect - CCaaS

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