Toronto, On Deskside support analyst (onsite) Jobs – 9 Openings This Week

Deskside Support Analyst (Onsite)
Compugen Inc —Toronto, ON
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
End User Support Analyst
KPMG —Toronto, ON
- $47,000–$71,500 a year
- Weekends as needed
- Microsoft Excel
- Analysis skills
- Recruiting
IT Analyst
goeasy —Mississauga, ON
- $66,000–$77,000 a year
- Windows
- Microsoft Office
- SharePoint
- Tuition reimbursement
Quick apply
3d
Supervisor, Service Desk (Onsite)
Compugen Inc —Richmond Hill, ON
- $65,000–$75,000 a year
- Overtime
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Chief Technical Support Analyst End-User IT Support
National Bank of Canada —Toronto, ON
- Full-time
- Bilingual
- Microsoft Excel
- Azure
- Wellness program
- Employee assistance program
1d
Chief Technical Support nalyst End-User IT Support
National Bank of Canada —Toronto, ON
- Full-time
- Microsoft Excel
- Azure
- English
- Wellness program
- Employee assistance program
1d

More jobs to discover

Find similar jobs that you might be interested in.

End User Support Analyst
KPMG —Toronto, ON
Troubleshoot and resolve Level 1/2/3 support issues from various support channels (phone calls, chats, self-service tickets); document and escalate issues…
$47,000–$71,500 a year
Technical Support Analyst II (Help Desk)
NPL Canada Ltd. —Vaughan, ON
Assist with the setup of IT infrastructure for new project/work sites or relocating local offices. While this position follows a hybrid work arrangement, the…
$85,000–$95,000 a year
Quick apply
2d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Supervisor, Service Desk (Onsite)
Compugen Inc —Richmond Hill, ON
Manage incident and request queues, ensuring timely triage, assignment, resolution, and strong ticket hygiene aligned to ITIL practices.
$65,000–$75,000 a year

I want to receive the latest job alerts for deskside support analyst (onsite) in toronto, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

deskside support analyst (onsite) jobs near toronto, on

Technical Support Specialist jobs in Toronto, ON

Desktop Support Technician jobs in Toronto, ON

Technical Support Analyst jobs in Toronto, ON

IT Analyst jobs in Mississauga, ON

Internship, Personal Support Worker jobs in Toronto, On

Technical Support Specialist jobs in Waterloo, On

Patient Support Program Psp jobs in Toronto, On

Technical Support Specialist jobs in Winnipeg, Mb

Technical Support Specialist jobs in Burnaby, Bc

Child Life Specialist jobs in Edmonton, Ab

Procurement Specialist jobs in Edmonton, Ab

Technical Support Specialist jobs in Ottawa, On

Technical Support Specialist jobs in Woodstock, Nb

Onboarding Specialist jobs in Toronto, On

Technical Support Specialist jobs in Mississauga, On

Learning Specialist jobs in Vancouver, Bc

Desktop Support Technician jobs in Thunder Bay, On

Hospital Pharmacy Technician jobs in Ontario

Desktop Support Technician jobs in Ontario

Desktop Support Technician jobs in Winnipeg, Mb

Deskside Support Analyst (Onsite)

Compugen Inc -
Toronto, ON

Apply Now

Job details

$50,000–$65,000 a year

Qualifications

ITIL Certification
Microsoft Outlook
Computer Science
LogMeIn
Windows
Bachelor's
Scripting
ServiceNow
Communication skills
PowerShell
CompTIA A+
Intune
Time management

Full job description

Job Title/Titre d'emploi

Deskside Support Analyst (Onsite)

Vacancy No / Numéro de poste vacant

VN9330

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Toronto, ON

Pay Range / Rémunération

Base Compensation: $50000-$65000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $50000-$65000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Yes

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

The Deskside Support Analyst provides on-site technical support at a campus location within a large enterprise financial services environment. This role installs, configures, relocates, and troubleshoots end-user hardware, software, mobile devices, and collaboration technologies while ensuring compliance with security, audit, and regulatory standards.
The analyst coordinates warranty repairs, manages campus spare equipment, and maintains accurate asset and ticket records within the enterprise ITSM platform (e.g., ServiceNow). Working closely with centralized engineering and infrastructure teams, the role supports device staging, deployments, refresh initiatives, onboarding/offboarding activities, and campus technology projects.
Acting as a trusted technical partner, the Deskside Support Analyst delivers timely resolutions, provides white-glove support for senior stakeholders, and meets defined service levels within a secure, fast-paced enterprise environment.

Key Responsibilities:

Troubleshoot and resolve issues across Windows 10/11, Microsoft 365, and core workplace applications (Outlook, Teams, OneDrive, browsers).
Perform user and access administration, including shared drives, printers, and collaboration permissions, while supporting secure access requirements.
Support endpoint management activities, including Intune-related application, policy, and device compliance troubleshooting.
Deliver hardware and peripheral support (laptops/desktops, docks, monitors, printers), including basic diagnostics and coordination of OEM repairs.
Execute IMAC activities (installs, moves, adds, changes), including workstation setups, desk moves, refreshes, and device swaps.
Manage the full ticket lifecycle, ensuring accurate documentation, categorization, timely updates, appropriate escalation, and clean closure.
Maintain parts inventory and deployment logistics, including device staging, secure handoff, returns, and coordination with central teams.
Provide white‑glove/VIP support with professionalism and clear communication, adhering to security, safety, and regulatory requirements.
Support occasional overtime for priority incidents and move events, as required.

Skills & Qualifications:

Technical Diploma or University degree in Computer Science or a related field.
A+ Certification required; ITIL v3/v4 certification preferred.
Minimum 3 years of enterprise deskside/end‑user support experience.
Strong knowledge of Windows 10/11, Microsoft 365, and common enterprise browsers.
Proven troubleshooting skills across hardware, software, and network connectivity.
Working knowledge of Intune and endpoint management concepts.
Experience using ITSM/ticketing tools (e.g., ServiceNow, Cherwell) with strong ticket hygiene and customer communication.
Familiarity with asset management practices, including tagging, lifecycle tracking, inventory control, and accurate CI/asset updates.
Basic experience with PowerShell scripting for troubleshooting or automation.
Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
Excellent written and verbal communication skills with a customer‑first mindset.
Strong time management, ability to prioritize in a high‑volume, multi‑site environment, and comfort working independently or as part of a team.
Ability to follow established processes and procedures consistently and accurately.
Comfortable working in a regulated environment with strict security, privacy, and compliance requirements.
Ability to successfully complete pre‑employment screening aligned with client and role requirements.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

Refine Your Search

deskside support analyst (onsite) jobs in toronto, on

Deskside Support Analyst (Onsite)

End User Support Analyst

IT Analyst

Supervisor, Service Desk (Onsite)

Chief Technical Support Analyst End-User IT Support

Chief Technical Support nalyst End-User IT Support

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for deskside support analyst (onsite) in toronto, on

Explore jobs in more locations

About Compugen

Our Culture

Position Overview:

Key Responsibilities:

Skills & Qualifications:

What Compugen Offers You:

Equity Statement

Job seeker tools

Employer Tools

Browse

Stay Connected