Impact Starts at UNICEF Canada
JOIN OUR TEAM AS SENIOR COORDINATOR, LEGACY DONOR EXPERIENCE
Are you a natural relationship builder with a passion for meaningful impact? Join UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-impact, mission-driven team working across Canada and globally to create a better world for children.
We are seeking a talented individual for the role of Senior Coordinator, Legacy Donor Experience.
Position Details
Position Title
Senior Coordinator, Legacy Donor Experience
Employment Type:
Full-time, Permanent (Vacant – New Role)
Reports to:
Director, Legacy Donor Experience
Salary Range:
$53,040 to $56,000 per year annually with benefits and 3 weeks paid vacation
Work Environment:
UNICEF Canada is moving to a Flexible-Hybrid model that requires team members to attend the office for our anchor days, Tuesdays and Wednesdays, at least each week.
Why UNICEF & UNICEF Canada?
UNICEF is the world’s farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. Protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines. Before, during and after emergencies, we’re on the ground with life-saving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever.
UNICEF Canada is one of 32 National Committees (NatComs) located in high-income countries around the world. Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.
As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, raising funds in support of children around the world will remain a key focus. Be part of this next phase of impact!
The Opportunity
As Senior Coordinator, Legacy Donor Experience, you’ll join a high-performing development team on our Legacy and Planned Giving program – one that inspires generosity today and secures support for generations to come.
Reporting to the Director, Legacy & Planned Giving, you will serve as the central hub for the legacy program, coordinating and administering key activities that touch our donors across the program. You will coordinate event logistics, deploy donor communications, coordinate legacy journeys, and collaborate closely with internal teams to ensure accurate CRM tracking for legacy, back-end mapping, and future automations for journeys. Through strong communication, organization, and cross-team partnerships, you will help drive strategic initiatives and enhance cultivation and stewardship efforts, creating meaningful UNICEF experiences for new and long-time legacy supporters and prospects.
If you’re energized by purpose-driven work and ready to make a difference, we want to meet you!
Key Accountabilities
Donor Experience Operations and CRM (35%)
-
Coordinate legacy nurture and cultivation journey components in collaboration with Legacy Team, and action all responses
-
Collaboration with Legacy Team and Business Solutions for deployment of journey communications
-
Liaise with Manager, Prospect Research and Business Solutions on business rules and processes for CRM coding and tracking for legacy back-end journey and legacy activity mapping
-
Ensure campaign responses are tracked and actioned by the Team for legacy campaign participation
-
Create and maintain an interactive and engaging Legacy SharePoint hub for key legacy materials
-
Participate in team meetings, contribute ideas, and collaborate on shared goals.
-
Uphold donor ethics and adhere to internal policies and best practices.
-
Maintain accurate records of donor interactions and activities in CRM
Event Coordination (25%)
-
Support legacy events with registration platform setup, calendar invites, event invitations and approvals, invitation deployment, Zoom/Teams platform setup
-
Prepare data segmentation in collaboration with Legacy and Business Solutions teams and organize relationship manager approvals for legacy event invitations
-
Facilitate deployment of invitations alongside Business Solutions and monitor responses
-
Ensure CRM tracking is set up and maintained in coordination with Business Solutions team guidelines, tracking RSVPs, attendance, and follow-up for each event
-
Organize logistics including event thank you’s, name tags, A/V, registration tracking/check-in, materials
-
Calendarize event briefings for internal team members
-
Liaise with Prospect Research, where appropriate
-
Prepare event reports and analytics
-
Prepare slide deck presentations in support, as needed
Donor Relations & Recognition (25%)
-
Triage legacy inquiries to appropriate team members
-
Support on quarterly stewardship activities
-
Prepare personalized welcome kits for all newly confirmed planned gifts, ensure CRM coding is captured
-
Facilitate outbound mailings and emails such as Impact Reports, campaign letters, holiday, and special occasion greetings for donors
-
Support the Legacy Team in capturing donor recognition preferences for both legacy community members and estate donors for inclusion in our annual Impact Report
Estate Administration (15%)
-
Act as back-up on estate administration, including CRM tracking of specific estate attributes, update contacts and opportunities in each record
-
Support on digitization of estate files by acting as liaison between legacy team and vendor
-
Prepare acknowledgement letters, scan and save hardcopy documents
-
Check mail regularly in-office and direct to Legacy team for follow-up
-
Fulfillment of executor info kits, personalized greetings and touchpoints around impact
Qualifications
-
2-3 years of experience in an administrative or project management role
-
A post-secondary education or equivalent experience with a focus on administration, communications, event management, or fundraising
-
Proven strong interpersonal skills and ability to collaborate effectively
-
Results-driven with the ability to work in a fast-paced environment, prioritize, and multi-task with strong organizational skills and follow-through
-
Strong written and oral communication skills in English
-
Bilingual (French) candidate an asset
-
Experience with CRMs (Raiser’s Edge or Salesforce preferred)
-
Proficiency in MS Office Word, Excel, PowerPoint, and SharePoint.
-
Dedication to lifelong learning with interest in legacy giving
-
Superb attention to detail, strong planning, and time management skills.
-
Experience managing completing priorities and meeting deadlines.
-
Self-starter, resourceful, and ability to work unsupervised in a professional manner
-
Respectful of the sensitive nature of our work and adherence to privacy and confidentiality policies.
-
Optimistic, supportive, and collaborative in spirit.
-
Knowledge of and interest in UNICEF’s mission and values.
-
Commitment to respect and inclusiveness.
-
Some local and regional travel may be required for in-person donor meetings and events.
An Employer of Choice: What We Offer
UNICEF Canada is where diverse talent & passion come together to create extraordinary impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high impact.
Members of the UNICEF Canada team have access to the following employee benefits:
A ROBUST COMPENSATION PACKAGE
-
Extended Health/Dental benefits, Healthcare Spending Account, and Wellness Account
-
Life, AD&D, & Long-Term disability insurance coverage
-
Employer match contributions (5%) to a Group Pension Plan
-
Access to parental leave top-up
A COMMITMENT TO WELLNESS
-
Flexible-hybrid work environment to support the work-life integration needs of our team
-
Minimum 3 weeks of annual vacation (increases with time served) & 1 additional day per year of service (max 30)
-
10 paid sick days & 2 personal days
-
9 to 11 employee wellness days – an additional series of pre-set days off, given annually to further extend long weekends
-
Discounted rate for a GoodLife gym membership
-
Access to an Employee and Family Assistance Program
A CULTURE OF LEARNING & GROWTH
-
Access to a comprehensive global learning platform with over 1600 courses, webinars & resources
-
Internal leadership development, training, & mentorship programs that integrate Anti-Racism and diversity, equity and inclusion principles
-
Opportunities to access both local & global stretch assignments
AN INCLUSIVE & PURPOSE-DRIVEN WORKPLACE
-
Centrally located head office in mid-town Toronto with satellite offices in Calgary & Montreal
-
Easily accessed by public transit and a short walk from several parking locations
-
Inclusive & accessible co-working and meeting spaces designed to foster purpose at every turn and accommodate the diverse needs of employees
A CHANCE TO DO MEANINGFUL & LIFE-CHANGING WORK
-
Under the leadership of a dynamic, accomplished, and experienced executive leadership team, you’ll be part of a diverse & talented Canada team committed to creating meaningful impact while fostering an inclusive and supportive work environment.
-
You’ll join a global UNICEF family with a shared commitment to impact the lives of children
Our Commitment to Inclusive Workplaces & Recruitment
UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and accessibility. Requests for accommodation can be made at any stage of the recruitment process.
At UNICEF Canada, we believe strongly in personal connections and our hiring process is entirely human-driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure fair and thoughtful hiring experience.
How to Apply
Please submit your resume and cover letter as one document to
[email protected] by
11:59 PM EST on Friday, June 5, 2026. Please reference
Senior Coordinator, Legacy Donor Experience in the subject heading.
UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).
