Toronto, On Help desk scotiabank Jobs – 7 Openings This Week

Infrastructure Support Analyst
Scotiabank —Toronto, ON
- 12 hour shift
- Python
- Tuition reimbursement
ServiceNow Administrator Specialist
Scotiabank —Toronto, ON
- Spanish
- Computer Science
- Engineering
- Tuition reimbursement
Technical Analyst (Equities)
Scotiabank —Toronto, ON
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Tuition reimbursement
Technical Specialist Advisory
Scotiabank —Toronto, ON
- Microsoft Powerpoint
- Microsoft Word
- Computer Science
- Tuition reimbursement
Bilingual (Spanish) Global Trader Voice Services Specialist
Scotiabank —Toronto, ON
- Hybrid work
- Spanish
- English
- Presentation skills
- Tuition reimbursement
(Bilingual-Spanish) Senior Manager, Global Trader Communications
Scotiabank —Toronto, ON
- On call
- Hybrid work
- Spanish
- English
- Presentation skills
Director, Equities Trading Technology
Scotiabank —Toronto, ON
- Hybrid work
- Computer Science
- Software development
- Training & development
- Tuition reimbursement

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Infrastructure Support Analyst
Scotiabank —Toronto, ON
Contributes to the overall success of the Global Network Operations Centre (GNOC) as part of the 24x7 shift team ensuring specific individual goals, plans,…
(Bilingual-Spanish) Senior Manager, Global Trader Communications
Scotiabank —Toronto, ON
This includes developing presentations and assisting with communications with Bank regulators and compliance groups. 5+ Years of Voice Recording technology.

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help desk scotiabank jobs near toronto, on

Infrastructure Support Analyst

Scotiabank -
Toronto, ON

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Job details

Qualifications

TCP
Customer relationship building
Incident management
CCNP
Operational risk management
CCNA
OSPF
LAN
Post-secondary education
Anti-money laundering
Network infrastructure
Firewall
Decision making
BGP
Customer service orientation
Network monitoring
Cross-functional collaboration
Cisco routers
Python
Cross-functional communication
Help desk

Full job description

Requisition ID: 263092

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Global Network Operations Centre (GNOC) as part of the 24x7 shift team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
As part of a 24x7 network operations, which runs on 12-hour rotational shifts and rotates during weekdays, weekends and during bank statutory holidays, the Infrastructure Support Analyst is expected to monitor, triage and action/escalate network alerts/events.
Conduct health check and provide reporting and incident communications.
Attend bridge and troubleshooting calls.
Work with the help desk to fix user related network issues and open tickets with carrier and vendors for related network incidents.
The Infrastructure Support Analyst will answer the 24/7 hotline and respond team emails.
Implement network changes as per provided MOP (Method of Procedure) and implement Firewall Port Requests (FPRs).
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Post-secondary education in a technology related field
Demonstrate technical knowledge or experience with Cisco routers, switches & firewalls.
Cisco Certifications, CCNA required, CCNP an asset.
Possess superior problem-solving and decision-making skills to resolve work issues in a dynamic environment.
Demonstrate a technical understanding of TCP/IP (e.g., routing, switching & security).
Familiar with the following technical subjects: 1) BGP/OSPF protocols; 2) LAN/WAN technologies; 3) Cisco WiFi; 4) Fortinet Firewalls; 5) F5 Load Balancers; 6) Network Monitoring tools; 7) Aruba/Silver Peak SD-WAN; 8) Zscaler
Possess a strong customer orientation and a keen ability to learn rapidly.
Firewall Certifications, Fortinet certifications an asset.
Load Balancer certifications, F5 certifications an asset.
Python scripting knowledge or experience an asset.

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply Now

Refine Your Search

help desk scotiabank jobs in toronto, on

Infrastructure Support Analyst

ServiceNow Administrator Specialist

Technical Analyst (Equities)

Technical Specialist Advisory

Bilingual (Spanish) Global Trader Voice Services Specialist

(Bilingual-Spanish) Senior Manager, Global Trader Communications

Director, Equities Trading Technology

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