JOB INFORMATION
Requisition ID: 13350
Number of Vacancies: 1
Department: Revenue Protection (20000029) - Head & Staff - Revenue Protection (30000516)
Salary Information: $71,926.10 - $89,817.00
Pay Scale Group: 06SA (CAN/S/H/06SA)
Employment Type: Temporary - up to 12 months (Hybrid)
New or Existing Vacancy: Existing
Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Posted On: June 26, 2026
Last Day to Apply: July 1, 2026
Reports to: Coordinator, Administrative Support
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
Looking for a new and exciting job opportunity? We are seeking an Assistant, Revenue Protection to join our team!
Reporting to the Coordinator, Administrative Support, the Assistant provides effective and efficient administrative, secretarial, and clerical support to the department/section. The role may also provide backup support to other departmental administrative staff when needed (e.g., during periods of absence).
As an Assistant, you will plan and coordinate the day-to-day activities of the department/section; prepare and/or assist in the preparation of documents, presentations, and reports for use by the department/section, and distribute them to the appropriate parties in accordance with established standards; prepare and/or assist with the preparation of correspondence and communication materials on behalf of the department/section, review and edit for accuracy, grammar, format, etc., and distribute as required; and communicate with other colleagues/support staff concerning routine administrative matters as well as other departments and external parties under the direction of department staff.
You will also compile and process data, verifying correctness, accuracy, and consistency of information following established procedures and within timelines; monitor and track information/data/records, following up and updating as required; provide instruction and guidance as needed, coordinate training for department/section staff, and assist as required; provide backup support and/or other support functions to the department/section; and participate in and assist with special projects and activities as directed.
As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will help to build an inclusive and accessible work and service environment for all employees and customers and ensure the needs of employees and customers are accommodated in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. You will also participate in the TTC Customer Service Ambassador Program.
- Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training, and experience deemed to be equivalent.
- Sound knowledge of business administration concepts and contract administration methods and practices, as well as good knowledge of financial monitoring and record-keeping principles and practices.
- Strong knowledge of research methods and techniques.
- Solid mathematical skills and detail oriented.
- Well-developed organizational and interpersonal skills, and effective oral and written communication skills to deal with people at various levels.
- Proficiency in the use of a personal computer and computer applications related to the work (i.e., word processing, spreadsheets, databases).
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements pertaining to passengers and employees.
- Communicate in a variety of mediums
- Maintain documentation and historical records
- Plan and organize activities / projects to meet section and organizational goals
- Use office technology, software and applications
- Understand and apply administrative policies, processes, and procedures
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or
[email protected] . Any information received related to an accommodation will be addressed confidentially.
General Prohibition in Hiring Process
The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:
- The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
- All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
- During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
- You will not disseminate or disclose to any person any interview question.
Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.
Relatives of TTC Employees
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
