toronto, on member service officer Jobs – 305 Openings This Week

Member Service Officer
IC Savings —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Mileage reimbursement
Quick apply
Materiel Management Technician
Canadian Armed Forces —Ontario
- $4,337–$6,413 a month
- Part-time
- No experience needed
- Dental care
- Paid time off
Aerospace Control Officer
Canadian Armed Forces —Ontario
- $4,337–$6,413 a month
- Part-time
- Bachelor's
- Dental care
- Paid time off
Director, Corporate Services (Peterborough)
Palmer & Associates Executive Search Firm —Greater Toronto Area, ON
- $143,000–$156,000 a year
- PMP
- Master's degree
- Budgeting
Quick apply
9d
B100 APU Head - Bulk Production - Vaccines
Sanofi EU —Toronto, ON
- $121,000–$174,800 a year
- Engineering
- Project management
- Bachelor's
Manager, Holocaust Survivors Services Program
Circle of Care, Sinai Health —Toronto, ON
- $80,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Nursing
- Dental care
- Paid time off
Quick apply
Air Combat Systems Officer
Canadian Armed Forces —Ontario
- $4,337–$6,413 a month
- Part-time
- Bachelor's
- Dental care
- Paid time off
Regional Compliance Officer - NBSL
BMO Financial Group —Toronto, ON
- $69,000–$129,000 a year
- Full-time
- Analysis skills
- Business
- Communication skills
- Tuition reimbursement
- Life insurance
7d
Chief Financial Officer (CFO)
The O'Dwyer Group —Mississauga, ON
- From $160,000 a year
- Full-time
- ERP systems
- Finance
- Master's degree
- Disability insurance
- Dental care
Quick apply
Director, Client Services & Security Operations (Guardteck)
Guardteck Security —Mississauga, ON
- $100,000–$130,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Site Representative
Associated Engineering —Markham, ON
- $70,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- CPR Certification
- Dental care
- Paid time off
Manager, Business Compliance
BMO Financial Group —Toronto, ON
- $69,000–$129,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- SharePoint
- Tuition reimbursement
- Life insurance
356 EN - Director, Data Platform Management
Export Development Canada | Exportation et développement Canada —Toronto, ON
- $129,928–$173,235 a year
- Full-time
- Hybrid work
- Bilingual
- Azure
- Oracle
- Relocation assistance
Quick apply
8d
Supply-Side Account Executive – Online Parking Marketplace
Just Sales Jobs —Toronto, ON
- $60,000–$75,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
Managing Director - Chief Compliance Officer, Capital Markets Canada
BMO Financial Group —Toronto, ON
- $200,000–$230,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's
- Tuition reimbursement
- Life insurance
Bilingual Security Guard, English/Mandarin or Cantonese (Part Time)
Shield Security Group —Markham, ON
- $18.50–$19.00 an hour
- 12 hour shift
- Bilingual
- Customer service
- English
Quick apply
16h
Manager, Business Compliance
BMO Financial Group —Toronto, ON
- $69,000–$129,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Tuition reimbursement
- Life insurance
Fund Accountant
The Successful Investor —North York, ON
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Dental care
Quick apply
Engineering Lead - AI Workflows
Sanofi EU —Toronto, ON
- $121,000–$201,700 a year
- Azure
- Computer Science
- DevOps
9d
Regulatory Compliance Specialist
The Successful Investor —North York, ON
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Finance
- Dental care
Quick apply

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member service officer jobs near toronto, on

Member Service Officer

IC Savings -
Toronto, ON

Quick apply

Job details

Permanent | Full-time
$45,000–$55,000 a year

Qualifications

Microsoft Word
Computer operation
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Upselling
Post-secondary education
English
Microsoft Office
Administrative experience
High school diploma or GED
Customer relationship management
MFDA
Portuguese
Financial services
CSC
Phone etiquette
Italian
Cash handling
Communication skills
Time management

Full job description

Company overview

IC Savings is a credit union that focuses on bringing the benefits of co-operative banking to more than 17,000 personal and business members, whether online, by mobile or in branch at its eight locations in the Greater Toronto Area. To learn more, visit www.icsavings.ca.

Who are we looking for?

We are seeking knowledgeable and driven individual who is passionate about banking and providing customer service excellence to join our team as a Member Service Officer (MSO).

An important part of our retail branch team, the MSO is the face of our brand on the front line. With each and every interaction, the position delivers exceptional and personal service to our valued members, going the extra mile for them, and giving more than what’s expected. Always helpful, the MSO is knowledgeable and efficient in the service they provide.

The MSO supports the Branch Manager in achieving branch sales targets while providing superior customer service to the credit union members. The position also acts as officer in charge during assigned hours.

Main duties and responsibilities

Establish and maintain successful relationships with members.
Act as primary point of contact for opening and closing membership and investment accounts.
Interview members to identify their financial and lending needs; collect, document and analyze information obtained and recommend relevant banking solutions; assess credit worthiness and make recommendation to Branch Manager regarding loan approval or decline.
Promote, up-sell and cross-sell a full range of deposit, investment and lending products; process relevant documentation associated with sale of financial products.
Meet assigned sale targets and sales activity goals geared towards the increase of membership and assigned portfolios of term deposits, loans, investment accounts and other services.
Maintain a regular routine of pro-actively soliciting new business through referrals, telephone calls and other techniques to generate new business.
Regularly review assigned monthly term maturities and consistently follow up with members to retain and obtain additional business.
Actively participate in branch sales meetings, initiatives, campaigns and promotions.
Maintain a working knowledge and understanding of all features and benefits of the products and services offered; keep up to date on product and procedural changes.
Adhere to established rate policies and branch safety, operational, regulatory, legal and compliance procedures.
Maintain a professional standard of conduct at all times while promoting a positive image of credit union.
Act as senior branch officer during assigned hours within assigned limits; authorize MSR transactions and overrides; balance ATM; order and maintain cash supplies.
Perform Member Service Representative (MSR) duties during MSR absences, as required (e.g., lunches, vacations, staff shortages, etc.).
Assist Branch Manager with administrative activities and other duties as assigned.

Factors that will contribute to your success

Possessing a positive, “can-do” attitude, the successful candidate is someone who pays great attention to detail in their daily work and enjoys the opportunity to learn and to contribute to the member experience in a positive way. Respectful to members and to teammates, this individual also meets these other qualifications:

Minimum 3+ years of related banking experience preferably in the sales capacity.
Completion of IFIC (Canadian Investment Funds Course) or CSC (Canadian Securities Course). Exceptions may be made; however required accreditation must be in place within after start date.
Completion of post-secondary education or equivalent combination of education and experience.
Strong sales, relationship building, marketing, interpersonal and customer service skills.
Very good knowledge of banking products and services and their features and benefits; good understanding of lending practices.
Strong organizational, time management, priority setting, problem solving and follow up skills.
High level of enthusiasm, professionalism, motivation, initiative, accountability, ownership, teamwork and commitment to the achievement of sales goals.
Ability to work well under pressure; remain calm and professional when dealing with conflict; effectively resolve client complaints and escalate to management when needed.
Sound knowledge of banking regulatory and compliance procedures.
Excellent English communication skills; knowledge of spoken Italian or Portuguese an asset; excellent phone etiquette.
Proficiency in MS Office (Word, Excel, Outlook); working knowledge of DNA banking system considered an asset.

Working conditions / Physical effort

Professional, team oriented, branch environment.
Standard branch hours based on 37.5-hour work week: Monday to Wednesday from 9:00 am – 5:00 pm, Thursday to Friday from 9:00 am – 6:00 pm, with a requirement to work Saturdays from 9:00 am – 2:00 pm on a rotational or as scheduled basis.
Flexibility to provide coverage at other branch locations across the GTA, when needed.
The physical demands are representative of those that must be met by being able to successfully perform the essential functions of the job; these include, but are not limited to: sitting, walking, standing, considerable use of computer and phone, seldom moving of items up to 25 pounds in weight.

Compensation Range

The salary range for this position is $45,000 to $55,000 annually. The final compensation offered will be determined based on the successful candidate’s skills, experience, education, and other relevant qualifications.

Vacancy Type

While we aren’t actively recruiting for this position at this time, if you feel you have the qualifications and experience to succeed in this role, we invite you to submit your resumé for future consideration. We will keep your resumé on file for six months.

AI Disclosure

Due to large number of applications received, AI is used in assisting with screening and selecting applicants.

How to Apply?

If you think you have what it takes to be a successful member of our team, please forward your resumé.

At IC Savings, we are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process. All submissions are confidential.

We thank you in advance for taking the time to review our posting. If you have been selected for an interview, we will be in touch.

Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
Mileage reimbursement
On-site gym
Paid time off
RRSP match
Store discount
Vision care

Application question(s):

What are your compensation expectations?

Experience:

retail banking : 3 years (required)

Language:

Italian (preferred)
Portuguese (preferred)

Licence/Certification:

MFDA or CSC (required)

Work Location: In person

Quick apply

Refine Your Search

member service officer jobs in toronto, on

Member Service Officer

Materiel Management Technician

Aerospace Control Officer

Director, Corporate Services (Peterborough)

B100 APU Head - Bulk Production - Vaccines

Manager, Holocaust Survivors Services Program

Air Combat Systems Officer

Regional Compliance Officer - NBSL

Chief Financial Officer (CFO)

Director, Client Services & Security Operations (Guardteck)

Site Representative

Manager, Business Compliance

356 EN - Director, Data Platform Management

Supply-Side Account Executive – Online Parking Marketplace

Managing Director - Chief Compliance Officer, Capital Markets Canada

Bilingual Security Guard, English/Mandarin or Cantonese (Part Time)

Manager, Business Compliance

Fund Accountant

Engineering Lead - AI Workflows

Regulatory Compliance Specialist

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