Toronto, On Overnight customer service representative Jobs – 9 Openings This Week

Guest Services Agent
STAYBRIDGE SUITES TORONTO AIRPORT EAST —Etobicoke, ON
- $21.50 an hour
- Part-time
- English
- Microsoft Office
- Hotel
Quick apply
4h
Guest Services Agent - 1020
Vrancor —North York, ON
- $21.04 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
Quick apply
11d
Guest Service Agent
Residence Inn By Marriott Toronto Airport —Toronto, ON
- Part-time
- English
- Hotel
- Administrative experience
Quick apply
Customer Service Representative (CSR) Must be flexible for Night Shifts.
Esso Circle K —Markham, ON
- From $17.65 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Guest Service Agent/Night Audit
Holiday Inn Express Toronto Downtown —Toronto, ON
- Part-time
- Hospitality
- English
- Hotel
Quick apply
1d
Planet Fitness - Overnight Member Services Representative - Part Time - North York (Yorkgate Mall)
Yorkgate Mall Fitness LP —North York, ON
- $17.60 an hour
- Part-time
- Customer service
- High school diploma or GED
- Computer skills
Quick apply
10d
Planet Fitness - Overnight Member Services Representative - Part Time - North Scarborough
4711 Steeles Fitness LP —Scarborough, ON
- $17.60 an hour
- Part-time
- Customer service
- High school diploma or GED
- Computer skills
Quick apply
Customer Service Representative - Convenience Store
Shree Jala Enterprises Inc —Toronto, ON
- From $17.60 an hour
- Part-time
- Sales
- Customer service
- Basic math
Quick apply
1d
Planet Fitness - Overnight Member Services Representative - Part Time - Westdale Mall
Westdale Mall Fitness LP —Mississauga, ON
- $17.60 an hour
- Part-time
- Customer service
- High school diploma or GED
- Computer skills
Quick apply
1d

Related jobs to explore

Based on your search for overnight customer service representative

Customer Acquisition Representative – B2B Sales
Confidential —North York, ON
Valid driver's licence and access to reliable transportation. Participate in ongoing training and team development sessions. Retail sales: 1 year (preferred).
$39,078–$69,401 a year
Quick apply
Inbound Customer Service Specialist
Optima Communications International Inc. —Toronto, ON
As a member of our team, Specialists occasionally assist in the selection, training, development, coaching, and performance of team members to provide customers…
$19.40 an hour
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative (CSR) Must be flexible for Night Shifts.
Esso Circle K —Markham, ON
Cash Management: Conduct safe drops, process cash/debit/credit transactions, and perform precise end-of-shift register balancing.
From $17.65 an hour
Quick apply
Guest Services Agent - 1020
Vrancor —North York, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$21.04 an hour
Quick apply
11d

Show more jobs in cities nearby

I want to receive the latest job alerts for overnight customer service representative in toronto, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

overnight customer service representative jobs near toronto, on

Member Services Representative jobs in North York, ON

Customer Service Representative jobs in Toronto, ON

Customer Service Representative jobs in Markham, ON

Guest Service Agent jobs in Toronto, ON

Member Services Representative jobs in Scarborough, ON

Member Services Representative jobs in Mississauga, ON

Member Services Representative jobs in Winnipeg, MB

Member Services Representative jobs in Burnaby, BC

Social Services Community jobs in Revelstoke, BC

Member Services Representative jobs in London, ON

Member Services Representative jobs in Montréal, QC

City Of Calgary Animal Services jobs in Calgary, AB

Community Services jobs in Sydney, NS

Medical Sales Representative jobs in Halifax, NS

Remote Customer Service jobs in Barrie, ON

Customer Service Representative jobs in Vernon, BC

Customer Service Representative jobs in Guelph, ON

Customer Service Representative Us jobs in Remote

Customer Service Representative, Teleperformance jobs in Calgary, AB

Customer Service Representative jobs in Pickering, ON

Guest Services Agent

STAYBRIDGE SUITES TORONTO AIRPORT EAST
Etobicoke, ON

Quick apply

Job details

Part-time | Full-time
$21.50 an hour
4 hours ago

Qualifications

PCI
English
Microsoft Office
Organizational skills
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Job title: Guest Services Agent (On Property)

Location: Staybridge Suites Toronto Airport East/GTA/Pearson International Airport

Responsible to: Front Office Manager

ABOUT US

LHM Canada provides industry-leading support to its owners. We focus on managing great hotels that lead their markets in guest satisfaction, RevPAR penetration, and product quality. At LHM, we believe success in the hospitality industry begins with people. They are our greatest asset and, as such, are treated this way. To learn more about LHM Canada, please visit Hotel Development, & Management | LHM Canada

RESPONSIBILITIES

Guest Services & Front Desk Operations

· Provide a warm, professional, and efficient welcome to all guests during arrival, departure and throughout entire stay cycle; provide accurate information about hotel services, amenities, and local area attractions, transportation, and dining options.

· Maintain accurate guest information, room assignments, and billing details within the PMS;

· Handle guest inquiries and requests with empathy and professionalism, ensuring prompt resolution and service recovery when necessary.

· Coordinate for guests their extended-stay needs, such as weekly housekeeping schedules, pet-friendly room assignments, and long-term billing arrangements.

Reservations & Revenue Support

· Process new reservations, changes, and cancellations efficiently, following both brand standards and LHM policies.

· Upsell and promote hotel services, room upgrades, and special packages to maximize revenue opportunities.

· Ensure all negotiated rates, corporate accounts, and loyalty memberships (IHG One Rewards) are correctly applied to guest bookings.

· Work closely with Sales and Revenue Management teams to support group and extended-stay business.

Teamwork & Communication

· Coordinate with Housekeeping to ensure room readiness and accurate status updates on a day/shift-basis.

· Communicate guest preferences, special requests, and maintenance issues to relevant departments promptly; ensure follow-up with guest is conducted for service completion and service satisfaction.

· Collaborate with colleagues across departments to ensure seamless service delivery and guest satisfaction.

Cash Handling & Compliance

· Handle guest payments, deposits, refunds, and incidental charges in line with accounting and audit procedures. Ensure compliance with IHG policies and PCI standards.

· Balance cash drawers and reconcile end-of-shift reports with 100% accuracy.

Health, Safety & Brand Standards

· Follow safety and security protocols, including emergency procedures and guest confidentiality practices.

· Assist in maintaining a clean and welcoming lobby environment that reflects Staybridge brand standards.

· Ensure all front desk processes, logs, and systems are maintained in compliance with IHG requirements and LHM operational policies.

QUALIFICATIONS & EXPERIENCE

· Previous front desk or guest services experience in a hotel environment; extended-stay or all-suite brand experience is an asset.

· Proven ability to deliver excellent guest service while handling check-ins, check-outs, reservations, and billing with accuracy.

· Strong knowledge of IHG brand standards, IHG One Rewards loyalty program and guest service expectations in an elevated service environment.

· Experience resolving guest issues with professionalism, empathy, and service recovery techniques.

· Familiarity with hotel PMS systems (Opera/HotelKey) and Microsoft Office Suite; ability to learn new systems quickly.

· Demonstrated reliability and punctuality; must be consistently dependable and able to follow scheduled shifts.

· Flexibility to work AM, PM, Night shifts, weekends, and holidays as required by business demands.

· Strong communication skills in English, both verbal and written; additional languages are an asset.

· Ability to multitask and remain calm in a fast-paced, high-occupancy environment.

· Must maintain a professional appearance, positive attitude, and team-oriented approach at all times.

· Strong attention to detail and organizational skills, particularly when handling payments, guest records, daily reports and other routine tasks.

· Ability to work independently with minimal supervision while also supporting and collaborating with the hotel team.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life.

We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and provide opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance—always welcoming different backgrounds, experiences, and perspectives.

Pay: $21.50 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

overnight customer service representative jobs in toronto, on

Guest Services Agent

Guest Services Agent - 1020

Guest Service Agent

Customer Service Representative (CSR) Must be flexible for Night Shifts.

Guest Service Agent/Night Audit

Planet Fitness - Overnight Member Services Representative - Part Time - North York (Yorkgate Mall)

Planet Fitness - Overnight Member Services Representative - Part Time - North Scarborough

Customer Service Representative - Convenience Store

Planet Fitness - Overnight Member Services Representative - Part Time - Westdale Mall

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for overnight customer service representative in toronto, on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected