Position Title: CAEC Supervisor
Employment Type: Full-Time Contract (12 Months) | Non-Union
Annual Salary Range: $70,000 - $80,000
Division: Education
Location: Toronto, Yonge & Eglinton (On-site)
Reason for Vacancy: Existing Vacancy
TVO Media Education Group (TVO (http://TVO.me)) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.
Who We Are
TVO is an agency of the Ontario Ministry of Education and a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors. Through our brands, TVO Kids, TVO Today, TVO ILC and TVO Learn, we provide multi-platform educational programming; ground-breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award-winning digital-learning resources that support Ontario’s curriculum.
The Opportunity
Reporting to and working closely with the CAEC Administrator, the Canadian Adult Education Credential (CAEC) Testing Centre Supervisor oversees testing across Ontario. This role implements a problem-free testing process by carefully organizing daily operations, reviewing and approving accommodations, and supervising a team who provide efficient and excellent services.
How you will make an impact
- Assist the CAEC Administrator with the supervision of the CAEC testing centre operations, activities, and other duties as assigned.
- Supervise the recruitment, selection, approval, training, and performance management of examiners and proctors, who provide services in both English and French
- Ensure accessibility to CAEC tests through promotion and communication with adult educators, workforce development/labour, corrections, and other instructional adult education pathway programs.
- Review, approve, and implement adult Candidate requests for accommodations.
- Ensure the charges to purchase the tests are paid.
- Create and approve personalized assessment plans and documentation for students with approved special accommodations. Implement accommodation plan, such as seeking spaces and support staff as required. Facilitate and oversee all off-site and group assessments, ensuring Examiner and Proctor supervision.
- Verify assessment results for accuracy and oversee all academic records. Oversee the preparation, distribution, and tracking transcripts, certificates, assessment materials and answer sheets.
- Support the CAEC Administrator in annual negotiations for rooms and rates for testing centers
- Manage annual agreements and amendments for instructors, proctors, and testing locations. Develop and modify assessment schedules for instructors, proctors, and testing locations.
What you will bring to TVO
- University degree in Education (B.Ed. or M.Ed.).
- Three years experience in high school and/or adult education.
- Proven leadership experience, as a team leader or supervisor.
- Demonstrated communication, interpersonal, and problem-solving skills.
- Demonstrated exceptional customer service practices, cultural sensitivity, equity awareness, good judgement, tact and diplomacy when dealing with the external and internal parties.
- Strong organizational skills with a keen attention to detail and a proven ability to handle competing priorities and work efficiently and effectively under time constraints.
- Self-motivated, conscientious, and able to work comfortably, efficiently and effectively as part of a team or independently.
TVO & YOU
We are a learning organization. Learning is at the core of everything we do. As part of this commitment, TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each other’s through peer-to-peer learning, workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.
A Culture of Inclusion and Belonging
We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision, we have adopted five core values; we embrace change, we value bold thinking, we thrive with diverse voices, we are better together, and we honour our commitments. These values anchor how we work and lay the foundation for a workplace that celebrates differences, encourages self-expression and empowers learning, which we know is a key component to our success.
To learn more about us and our culture, please visit us at https://tvo.me/work-with-us/ (https://tvo.me/work-with-us/) .
Applications will be accepted until June 15, 2026 at 4:00 pm Eastern Standard Time.
Please Note: The posted salary range reflects the target hiring range for the position. Final compensation will be determined based on a number of factors including qualifications, relevant experience, and internal equity.
TVO does not use artificial intelligence (AI) or automated decision‑making tools to screen, assess, or select candidates. All applications are reviewed by the hiring team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process (e.g., including alternate formats of materials, accessible meeting rooms). If you are seeking accommodations during the application or interview process, please advise us as soon as possible so that appropriate arrangements can be made by sending your request to [email protected] (mailto:[email protected]).
