Job Description
What is the opportunity?
We are a multi-billion-dollar business within RBC Dominion Securities (DS), offering bespoke investment services to Ultra High Net Worth clients (UHNW). Aligned with the Enterprise Strategic Client Group (ESC), our business focuses mainly on servicing the complex needs of high value clients of strategic importance to RBC and the UHNW client segment.
We are located in Toronto, ON and looking for an experienced Senior Associate to join our growing team to assist in managing all aspects of the day-to-day administrative operations, service client accounts, and related compliance matters. The successful candidate should be fully licensed and have relevant experience in the brokerage industry.
Please visit http://www.rbcds.com for more information.
What will you do?
Responsible for client onboarding (new account opening and documentation), service client accounts on daily requests, and providing exceptional client service.
Engage with Advisors, Private Bankers, Enterprise Strategic Client Group and others across RBC on client onboarding, AML/KYC related, or other client requests.
Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
Provide proactive client service with a focus on problem resolution and attention to details. Liaise with back office, operations, compliance and other functional groups to address client requests, escalate and resolve issues, as well as implement processes and bespoke client solutions
Provide assistance and support on other business and client related requests, as well as other administrative tasks / ad hoc assignments as required.
Follow up on client trades to ensure proper settlement and delivery, as well, process trade-aways for client accounts.
What do you need to succeed?
Must Have
Minimum 4-6 years’ experience in a branch brokerage environment
IR Registered with CIRO
Strong experience with RBC DS products and services, technology & applications, compliance procedures, operations, and organizational awareness
Excellent communication skills, outstanding client service, professionalism; positive and a ‘can do’ attitude
Exceptional organizational skills, analytical and time management skills, with the ability to manage complexity and shifting priorities
Superior attention to detail and accuracy
Proficiency with processing DS Branch Bankwire/EFT/Cheques requests and DS applications
Takes initiative, resilient, with ability to navigate the organization effectively to solve complex problems with a drive for business and passion for clients. Highly collaborative and self-sufficient with ability to work well in team setting and solve issues independently
Nice to Have
Other brokerage related licensing is an asset
Compliance experience
DS Back office or Front office experience
Proficiency in reading, writing and speaking French – Bilingual
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills
Adaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller Operations
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-05-27
Application Deadline:
2026-06-10
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.
Pay Range
The expected pay range for this position is:
$67,000.00 - $110,000.00
The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.
You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
