Toronto, On Rogers call Jobs – 18 Openings This Week

Bilingual Care Access Representative - Toronto
CBI Health —Toronto, ON
- $39,000 a year
- Bilingual
- Customer service
- Microsoft Office
- Employee assistance program
- Flexible schedule
Quick apply
Guest Service Agent l Part-Time l Radisson Blu Toronto Airport
Silver Hotel Group —Toronto, ON
- $24.99 an hour
- Part-time
- Serving
- Hotel
- High school diploma or GED
- Wellness program
Quick apply
Bakery counter Attendant - Rogers
Nova Era Bakery —Toronto, ON
- $17.60–$20.00 an hour
- Part-time
- Customer service
- Basic math
- Bakery
- Dental care
- Vision care
Quick apply
9h
Sales Associate
Rogers Communications —Scarborough, ON
- Part-time
- Sales
- Travel
- In-person
Service Desk Analyst - Ontario
CBI Home Health —Toronto, ON
- $48,000–$58,000 a year
- On call
- Bachelor's
- No university degree
- Time management
- Employee assistance program
- Flexible schedule
Quick apply
Part-Time Show Host - TSC (The Shopping Channel)
Rogers Communications —Toronto, ON
- Part-time
- Travel
- In-person
- No travel
Account Executive: Public Sector
Rogers Communications —Toronto, ON
- Full-time
- Sales
- Presentation skills
- Travel
Security Analyst, Lawful Acces
Rogers Communications —Toronto, ON
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
14d
Care Supervisor (RN/ RPN) - Toronto
CBI Home Health —Toronto, ON
- $60,000–$70,000 a year
- Supervising experience
- Mileage reimbursement
- Dental care
Quick apply
Mortgage Specialist
BMO Financial Group —Toronto, ON
- Full-time
- Sales
- Customer service
- Analysis skills
- Tuition reimbursement
- Life insurance
Care Supervisor (RN/ RPN) - Mississauga
CBI Home Health —Mississauga, ON
- $70,000–$75,000 a year
- On call
- Supervising experience
- Mileage reimbursement
- Dental care
Quick apply
Sr. Financial Analyst
Rogers Communications —Toronto, ON
- Day shift
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Senior Financial Analyst
Rogers Communications —Toronto, ON
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree

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Bilingual Care Access Representative - Toronto
CBI Health —Toronto, ON
In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and…
$39,000 a year
Quick apply
Sales Associate
Rogers Communications —Scarborough, ON
Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving…

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Bilingual Care Access Representative - Toronto

CBI Health -
Toronto, ON

Quick apply

Job details

Permanent
$39,000 a year

Qualifications

Bilingual
French
Customer service
Microsoft Office
High school diploma or GED
Organizational skills
Computer skills
Phone etiquette
Medical terminology
Communication skills
Time management

Full job description

Bilingual Care Access Representative - Toronto

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. Learn more at cbihomehealth.ca (https://recruiting.ultipro.ca/CBI5000CBHIG/cbihomehealth.ca).

Because Your Care Matters.

CBI Home Health is looking to hire Care Access Representatives in Toronto.

Salary Pay Rate: The salary for this position is $39,000 per year.

Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit and Retirement packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff availability. By maintaining strong relationships with clients, families, care providers, and referral sources, they contribute to the delivery of high-quality, person-centered care.

What you will do

Efficient Scheduling: utilize scheduling software to optimize the assignment of care providers, ensuring client care plans are fulfilled promptly and accurately within a dynamic contact center setting.
KPI Achievement: Meet and exceed individual KPIs such as calls/chats per hour, quality assurance, and the successful scheduling of visits.
Stakeholder Communication: Maintain open lines of communication with clients, families, and care providers to ensure smooth scheduling processes. Address issues proactively and escalate when necessary.
Relationship Building: Cultivate and maintain positive relationships with care providers, clients, funders, and team members, considering individual needs in all decision-making processes.
Data Management: Accurately update and manage scheduling databases, client / care provider records, and care plans, ensuring all information is current and accessible for reporting and tracking.
Compliance: Adhere to Employment Standards legislation, collective agreements, and organizational policies and procedures.

What you will need to be successful

Educational Background: Minimum Grade 12 education.
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Communication: Strong verbal and written communication skills, with excellent telephone etiquette.
Problem-solving: Results-oriented with strong problem-solving abilities.
Multitasking: Ability to manage multiple tasks in a fast-paced environment.
Organizational Skills: Excellent time management and organizational skills, with a keen eye for detail.
Computer Literacy: Advanced computer literacy with various applications and programs.
Medical Background: Knowledge of medical terminology or experience in medical administration is an asset.
Language Skills: Ability to communicate in French is an asset.
Healthcare Scheduling: Prior experience in healthcare scheduling is highly desirable.
Work Schedule: Availability to work in office.
Fluent in French

Work from Home Requirements

To be eligible for remote work, employees must meet the following requirements:

Access to a private and secure workspace at home to ensure confidentiality during all client and team communications
A proper home office setup, including an ergonomic deck and chair, to support comfort and productivity
A high-speed wired connection with the minimum speed test of 25 Mbps download and 5 Mbps upload
An active wired internet service plan
Ability to be on camera for all virtual meetings and calls

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

#HHWCLD

Quick apply

Refine Your Search

rogers call jobs in toronto, on

Bilingual Care Access Representative - Toronto

Guest Service Agent l Part-Time l Radisson Blu Toronto Airport

Bakery counter Attendant - Rogers

Sales Associate

Service Desk Analyst - Ontario

Part-Time Show Host - TSC (The Shopping Channel)

Account Executive: Public Sector

Security Analyst, Lawful Acces

Care Supervisor (RN/ RPN) - Toronto

Mortgage Specialist

Care Supervisor (RN/ RPN) - Mississauga

Sr. Financial Analyst

Senior Financial Analyst

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