Toronto, On Service navigator access point Jobs – 6 Openings This Week

Nurse Navigator - Perioperative and Procedures
Schroeder Ambulatory Centre —Richmond Hill, ON
- $94,862.04–$111,602.40 a year
- BLS Certification
- Bachelor's
- Case management
Breast Navigator (Imaging Technologist), Medical Imaging
Humber River Health —Toronto, ON
- $102,940.50–$128,754.60 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Outlook
- Research
Transitions Care Lead
SE Health —Mississauga, ON
- $69,000–$87,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Bilingual Senior Care Navigator - East Coast (Remote)
Sentrex Health Solutions Inc. —Markham, ON
- Remote
- CRM software
- English
- Analysis skills
- Wellness program
- Dental care
Business Development Representative, AdTech
illumin —Toronto, ON
- $55,000–$75,000 a year
- Full-time
- Hybrid work
- Salesforce
- Business development
- Communication skills
- Disability insurance
- Dental care
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Account Executive, SMB - Toronto
1Password —Toronto, ON
- $65,000–$91,000 a year
- Full-time
- Hybrid work
- Salesforce
- Business development
- Presentation skills
- Dental care
- Paid time off
5d

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Breast Navigator (Imaging Technologist), Medical Imaging
Humber River Health —Toronto, ON
Demonstrate knowledge in quality improvement processes, data analysis, program development and adult education/teaching.
$102,940.50–$128,754.60 a year

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Nurse Navigator - Perioperative and Procedures
Schroeder Ambulatory Centre —Richmond Hill, ON
Bachelor's degree in healthcare-related field (e.g., nursing, health sciences). Guided by evidence-based nursing practice and SAC standards, you will work both…
$94,862.04–$111,602.40 a year
Bilingual Senior Care Navigator - East Coast (Remote)
Sentrex Health Solutions Inc. —Markham, ON
Support timely patient enrollment, telephone support, maintenance calls, adherence follow-up, and ongoing case management as required by the assigned program.

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Nurse Navigator - Perioperative and Procedures

Schroeder Ambulatory Centre
Richmond Hill, ON

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Job details

Permanent
$94,862.04–$111,602.40 a year

Qualifications

Intake
BLS Certification
Meditech
Workplace safety policies
Patient advocacy
Process improvement
Patient service
CNO Membership
Overseeing care coordination
Bachelor's
Case management
Occupational Health and Safety (OHS) regulations
Communication skills
Client interaction
Team coordination
Nursing

Full job description

As a Nurse Navigator at Schroeder Ambulatory Centre, you will champion a patient- and family-centred approach to delivering comprehensive, high-quality, and safe care. Guided by evidence-based nursing practice and SAC standards, you will work both independently and collaboratively within an interprofessional team to create an exceptional care experience for patients and their families.

The Nurse Navigator provides coordinated support throughout the surgical journey — from initial assessment and referral, through treatment, recovery, and post-operative follow-up. In this role, you will serve as a key point of contact, ensuring seamless communication, continuity of care, and timely access to services, contributing to improved patient outcomes and overall satisfaction.

Key Responsibilities

Referral Review & Patient Intake

Review surgical and procedural referrals to ensure appropriateness for care at SAC
Apply established screening criteria to determine suitability for ambulatory procedures
Coordinate with physicians, anesthesia, and clinical teams when additional review is required
Contact patients to complete health history screening and pre-assessment Pre-Operative Coordination

Pre-Operative Coordination

Provide patients and families with clear education regarding their procedure, preparation, and expectations
Coordinate any required pre-operative testing, consultations, and documentation
Identify and address potential barriers to care prior to procedure date
Ensure all required documentation, consents, and assessments are completed

Care Navigation & Communication

Act as the primary point of contact for patients throughout their surgical journey
Facilitate communication between patients, surgeons, anesthesia providers, nursing staff, and administrative teams
Ensure seamless information flow across departments and systems
Support scheduling coordination to optimize patient flow and readiness

Day-of-Procedure Support

Support patient flow and readiness in collaboration with SDC, OR, and PACU teams
Assist in resolving issues that may impact procedure flow or patient experience
Provide reassurance and support to patients and families

Post-Operative Follow-Up

Conduct post-operative follow-up calls and assessments as appropriate
Reinforce discharge instructions and identify early concerns or complications
Coordinate additional follow-up care or referrals as required

Quality, Safety & Program Development

Promote adherence to SAC standards, IPAC practices, and patient safety initiatives
Identify opportunities to improve patient experience and care processes
Participate in quality improvement initiatives and workflow optimization
Support the development and refinement of navigation processes as SAC programs expand
Perform additional duties and undertake special projects as assigned

Corporate Responsibilities:

Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, Schroeder Ambulatory Centre Policies and Procedures, as well as established industry guidelines
Be responsible for and ensure that all staff supervised are trained and work in compliance with the Occupational Health and Safety Act and Regulations, Schroeder Ambulatory Centre Policies and Procedures, as well as established industry guidelines
Perform additional duties and undertake special projects as assigned

Education and Qualifications

Current registration in good standing with the College of Nurses of Ontario (CNO)
Bachelor's degree in healthcare-related field (e.g., nursing, health sciences).
Minimum 3–5 years of nursing experience in surgical, perioperative, or ambulatory care settings
Strong knowledge of pre-operative and post-operative care requirements, clinical best practices and evidence-based research.
Demonstrated experience in care coordination or patient navigation preferred
Current BLS certification
Excellent communication and interpersonal skills
Strong organizational and critical thinking abilities
Ability to work independently and prioritize in a fast-paced environment
Patient advocacy and commitment to patient-centred care
Collaborative team approach with strong problem-solving skills
Comfort working across multiple systems and coordinating complex workflows
Knowledge and Experience with Meditech is an asset

Join Our Team: Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. The Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with its mission to reduce pain, improve mobility, and streamline healthcare delivery.

In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.

At Schroeder Ambulatory Centre, we are committed to fostering an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process due to a disability or medical condition, please let us know. We will work with you to ensure your needs are met in a respectful and confidential manner.

We appreciate all applications; however, only those selected for an interview will be contacted.

This posting is for a current vacancy

Apply Now

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service navigator access point jobs in toronto, on

Nurse Navigator - Perioperative and Procedures

Breast Navigator (Imaging Technologist), Medical Imaging

Transitions Care Lead

Bilingual Senior Care Navigator - East Coast (Remote)

Business Development Representative, AdTech

Account Executive, SMB - Toronto

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