Toronto, On Sr insurance representative, sales & customer loyalty Jobs – 802 Openings This Week

Sr Insurance Representative, Sales & Customer Loyalty
Definity Financial Corporation —Toronto, ON
- $51,300–$94,400 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's
- Tuition reimbursement
- Paid time off
Wireless Store Manager (English & Mandarin/Cantonese speaking preferred)
The Mobile Shop —Toronto, ON
- $65,000–$75,000 a year
- Weekends as needed
- Customer service
- English
- Leadership
- Store discount
- Dental care
Quick apply
Human Resources Manager
A.C. Americas —Mississauga, ON
- $90,000 a year
- Temporary
- Bachelor's
- Human resources
- Recruiting
- Dental care
- Paid time off
Quick apply
Sales Associate (English & Russian Speaking preferred)
WIRELESSWAVE —Vaughan, ON
- $45,000–$70,000 a year
- Weekends as needed
- Sales
- English
- Cashiering
- Store discount
- Dental care
Quick apply
Sales Associate (English & Russian Speaking preferred)
WIRELESSWAVE —Thornhill, ON
- $45,000–$70,000 a year
- Weekends as needed
- Sales
- English
- In-person
- Store discount
- Dental care
Quick apply
Department Manager, Food Services- Northern Canada 16175321
Northern / NorthMart —Ontario
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Quick apply
12d
Sales Associate (Bilingual Preferred)
WIRELESSWAVE —Richmond Hill, ON
- $45,000–$70,000 a year
- Weekends as needed
- Bilingual
- Sales
- English
- Store discount
- Dental care
Quick apply
Sales Associate
Tbooth wireless —Vaughan, ON
- $45,000–$70,000 an hour
- Weekends as needed
- Customer service
- In-person
- Communication skills
- Store discount
- Dental care
Quick apply
Retail Manager
Dymon Storage —Etobicoke, ON
- $44,000–$58,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Store discount
- Dental care
Quick apply
Business Development Representative
Ignite Connections —Toronto, ON
- $55,000–$75,000 a year
- 8 hour shift
- Sales
- Customer service
- English
- Wellness program
- Dental care
Quick apply
Senior Level Development Leader (Residential & Long-Term Care)
Signature Communities Inc. —Maple, ON
- $160,000–$200,000 a year
- Full-time
- In-person
- Negotiation
- Disability insurance
- Dental care
Quick apply
8d
Marketing Manager
Confidentiel —Greater Toronto Area, ON
- $60,000–$75,000 a year
- Full-time
- CRM software
- Microsoft Office
- Project management
Quick apply
DENTAL TX coordinator weekends & evenings a must
Glen Village Family Dental —North York, ON
- $22–$30 an hour
- Part-time
- Sales
- Public speaking
- English
- Dental care
Quick apply
Food Services Manager
INK Entertainment —Toronto, ON
- $36–$38 an hour
- Full-time
- English
- High school diploma or GED
- In-person
- Dental care
Quick apply
Telemarketer
CleanTegra Cleaning Services —Toronto, ON
- From $48,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Dental care
Quick apply
Sales Consultant - GTA, London and Surrounding Ottawa
Metro Beauty Supply Limited —Vaughan, ON
- $38,059.51–$70,000.00 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Mileage reimbursement
- Dental care
Quick apply
Sales Consultant - GTA, London and Surrounding Ottawa
Metro Beauty Supply Limited —Vaughan, ON
- $38,059.51–$70,000.00 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Mileage reimbursement
- Dental care
Quick apply
Sales Associate Chow Tai Fook- Eaton Centre
CHOW TAI FOOK —Toronto, ON
- Full-time
- Sales
- Customer service
- English
Quick apply
11d
Auto Parts Advisor
Gyro Group —East York, ON
- $18.50–$20.00 an hour
- Full-time
- Sales
- Customer service
- Cashiering
- Dental care
- Vision care
Quick apply
4h
Business Development Manager - Fleets and Dealership
AutoCanada Inc. —Richmond Hill, ON
- Immediate opening
- Sales
- Business development
- Travel
Quick apply

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sr insurance representative, sales & customer loyalty jobs near toronto, on

Sr Insurance Representative, Sales & Customer Loyalty

Definity Financial Corporation -
Toronto, ON

Apply Now

Job details

Full-time
$51,300–$94,400 a year

Qualifications

Sales
RIBO License
English
Bachelor's
Insurance sales
College diploma
Business
Communication skills

Full job description

Sonnet is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

The Personal Lines Damage Insurance Agent, Sales & Customer Loyalty, supports Sonnet’s growth by driving new business sales and implementing retention strategies to maximize customer lifetime value. The role’s primary focus is consultative, needs-based sales matching client needs with the right insurance solutions to achieve revenue growth and customer satisfaction.

The Agent also handles interactions with existing customers, reinforcing relationships to retain policies. They are high-performing, customer-centric professionals who demonstrate empathy, transparency, and compliance with regulatory guidelines for fair treatment of customers.

Operating within Sonnet’s Digital Contact Centre, the Agent contributes to a collaborative, innovative culture focused on team and individual success. Reporting to the Team Leader, Sales & Customer Loyalty, the Advisor partners cross-functionally to address risk, compliance, and process improvement opportunities.

What to Expect

Handle inbound and outbound inquiries across digital channels, delivering expert advice on Auto, Home, and other personal lines insurance.
Inspire customer confidence by building relationships that uncover customer needs, identify profiles, and recommend tailored coverage solutions to retain insurance policies.
Apply consultative sales and retention techniques, assess risk, understand customer financial goals, and provide the best-fit insurance options.
Drive growth by proactively cross-selling, upselling, and conducting policy reviews to keep coverage competitive.
Own your performance by meeting KPIs like conversion rates, policy units, premium targets, save rates, productivity, and customer satisfaction.
Collaborate with your Team Leader to implement coaching, overcome challenges, and optimize your development.
Simplify complex insurance terms into clear, transparent language that empowers customers to make informed decisions with confidence.
Ensure compliance with regulatory and underwriting guidelines and refer customer accounts to Team Leads and Underwriting support when needed.
Partner with service, underwriting, and billing teams to resolve issues and strengthen customer loyalty.
Leverage technology like our CRM, telephone, quoting tools, and contact center AI to deliver seamless experiences and achieve first-contact resolution.
Educate customers on self-service options through Sonnet.ca and our mobile app.

What You Bring

Expertise in sales, retention, and loyalty strategies, including advanced win-back and save techniques.
Deep knowledge of Canadian personal lines insurance Home and Auto coverages, endorsements, and industry best practices.
Proven consultative approach to sales and retention that builds trust and drives long-term customer success.
Exceptional communication skills, with mastery in objection handling and closing techniques.
Tech-savvy proficiency with CRMs and contact center platforms (e.g., Salesforce, Guidewire, Five9, Medallia).
Solid understanding of provincial insurance regulations, licensing, and compliance requirements.
Experience interpreting your performance metrics and applying required behaviors to achieve KPIs.
Digital fluency and adaptability to evolving technologies and retention processes.
Adaptable, resilient, and able to excel in a fast-paced, high-volume contact center that champions innovation and continuous improvement.
Education: College diploma or university degree in business, insurance, or a related field.
Experience: 2–4 years in property and casualty insurance, with prior experience in sales or retention. Contact center or digital sales experience is a strong asset.
Licensing:
- For Ontario: Active OTL and/or RIBO license is required

Salary Range: $51,300 - $94,400

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

Apply Now

Refine Your Search

sr insurance representative, sales & customer loyalty jobs in toronto, on

Sr Insurance Representative, Sales & Customer Loyalty

Wireless Store Manager (English & Mandarin/Cantonese speaking preferred)

Human Resources Manager

Sales Associate (English & Russian Speaking preferred)

Sales Associate (English & Russian Speaking preferred)

Department Manager, Food Services- Northern Canada 16175321

Sales Associate (Bilingual Preferred)

Sales Associate

Retail Manager

Business Development Representative

Senior Level Development Leader (Residential & Long-Term Care)

Marketing Manager

DENTAL TX coordinator weekends & evenings a must

Food Services Manager

Telemarketer

Sales Consultant - GTA, London and Surrounding Ottawa

Sales Consultant - GTA, London and Surrounding Ottawa

Sales Associate Chow Tai Fook- Eaton Centre

Auto Parts Advisor

Business Development Manager - Fleets and Dealership

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