Job Description: Study Coach and Curriculum Specialist
Division / Department: SeeWhy Learning
Reports to (position): Training & Education Manager
Level / Grade: Professional
Location: Remote Toronto Area (Canada; GTA, Hamilton, or Kitchener-Waterloo preferred)
Employment Type: Full Time (Non-Exempt)
Work Conditions: Remote Office Environment
Travel: Minimal
Telecommute: Yes
Minimum Educational Requirement: Bachelor's Degree (Business, Finance, Economics, Mathematics, Education, or related field preferred)
Years of Experience: Entry-level to 2+ years of experience in tutoring, training, education, financial services, customer support, or related field
About the Role
SeeWhy Learning is seeking a Study Coach and Curriculum Specialist to join our team. This role is ideal for someone with a passion for financial services, education, and helping learners achieve their professional goals.
As a Junior SST, you will support students preparing for financial services and insurance licensing examinations by providing coaching, guidance, and educational support through phone, email, live chat, and webinar platforms. You will play an important role in helping students understand complex concepts, stay motivated in their studies, and successfully complete their examination requirements.
This is a remote work-from-home position requiring a dedicated home office environment with reliable internet access. Candidates must be authorized to work in Canada.
About SeeWhy Learning
SeeWhy Learning is a leading provider of online insurance education and licensing solutions across Canada. As part of Career Certified, SeeWhy Learning helps insurance professionals launch and advance their careers through engaging, accessible, and industry-focused training programs. Our mission is to empower learners with the knowledge and confidence they need to succeed while delivering an exceptional educational experience that supports professional growth at every stage of their career. Through innovation, collaboration, and a learner-first mindset, we are committed to making professional education more effective and accessible.
What You'll Do
Student Coaching & Support
- Provide individualized coaching and study support to students preparing for financial services and insurance licensing examinations.
- Answer questions regarding course materials, study approaches, and exam preparation through phone, email, live chat, and webinar platforms.
- Simplify complex financial and insurance concepts into easy-to-understand explanations that support student success.
- Encourage, motivate, and guide students throughout their learning journey.
Webinar Facilitation & Training Delivery
- Facilitate structured webinars and virtual training sessions using Webex or similar online meeting platforms.
- Deliver educational presentations to students and corporate partners.
- Maintain a professional and engaging virtual learning environment.
Student Progress Monitoring
- Track student progress, course completion, and exam success metrics.
- Prepare and communicate reports and updates to internal stakeholders and external partners as required.
- Identify students who may benefit from additional support and provide proactive outreach when appropriate.
Learning Content Maintenance
- Assist with maintaining and updating existing training materials and educational resources.
- Review content for accuracy, consistency, and effectiveness.
- Support ongoing curriculum and learning experience improvements.
Additional Responsibilities
- Participate in onboarding, training, and professional development activities.
- Maintain confidentiality of student and organizational information.
- Perform other duties and special projects as assigned.
What We're Looking For
- Bachelor's degree or equivalent combination of education and experience.
- Strong interest in financial services, investing, insurance, or financial education.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to work independently in a remote environment.
- Strong presentation and facilitation skills.
- Ability to explain technical or complex information in a clear and understandable manner.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace.
- Experience supporting customers, students, learners, or clients in a professional environment is preferred.
- Bilingual (English and French) is a plus!
Preferred Qualifications
Completion of or exposure to one or more of the following is considered an asset:
- The successful candidate will be provided with training and resources and required to complete the Canadian Securities Course (CSC) or equivalent within 90 days of hire.
- Passion for the financial services industry and continuous learning.
- Ability to learn new subject matter quickly and apply knowledge effectively.
Compensation & Benefits
- Salary range of $53,000 – $58,000 CAD annually, commensurate with experience, education, skills, and qualifications.
- Eligible for health insurance benefits after three months of employment.
- Primarily work-from-home environment.
- Professional development and career advancement opportunities.
- Opportunity to learn from experienced financial services educators and industry experts.
Career Growth
This position offers a clear path for advancement into more senior training, educational support, content development, and leadership roles within SeeWhy Learning. Increased responsibilities and earning potential are based on performance, experience, education, and demonstrated expertise.
About SeeWhy Learning
SeeWhy Learning is a leading Canadian educational provider serving the financial services industry. Founded in Ontario, SeeWhy Learning helps students prepare for investment, mutual fund, and life insurance licensing examinations. The organization partners with banks, investment dealers, and insurance companies across Canada.
All exam preparation materials, study tools, and educational resources are developed internally by experienced trainers, course writers, and financial services professionals dedicated to student success.
Please Note: This is not a sales-focused position. Individuals who enjoy discussing investments, financial services concepts, and helping others succeed in their licensing examination journey are encouraged to apply.
