Toronto, On Union representative Jobs – 128 Openings This Week

Client Service Manager
The West Egg Group Security Services —Toronto, ON
- $60,000–$70,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
8d
Regional Manager, Ontario - Production & Operations
Ecotex Healthcare Linen Service —Mississauga, ON
- Full-time
- Customer service
- Business development
- Contracts
- Disability insurance
- Dental care
Quick apply
Competitive Commission - Mortgage Agent/Broker (Ontario)
Perch Mortgage Brokerage —Toronto, ON
- $150,000–$200,000 a year
- Full-time
- Remote
- Sales
- Business development
Quick apply
Senior Project Manager
Clearway —Greater Toronto Area, ON
- $150,000–$175,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- PMP
- Disability insurance
- Dental care
Quick apply
Nurse Practitioner
Reconnect Health Services —Toronto, ON
- $44.06–$55.12 an hour
- Weekends as needed
- Nursing
- Medication administration
- Microsoft Office
Quick apply
Health and Safety Associate
TCHC —Toronto, ON
- $80,614.68–$88,676.15 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Databases
- Dental care
- Tuition reimbursement
Executive Assistant, Legal Services
TCHC —Toronto, ON
- $80,614.68–$88,676.15 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Dental care
- Tuition reimbursement
2d
Employer Liaison, Connecting to Careers in Smart Manufacturing
Acces Employment —Toronto, ON
- $59,658.42 a year
- Weekends as needed
- Hybrid work
- Sales
- Microsoft Office
- Business development
Quick apply
Employer Liaison - Connecting to Careers in Biomanufacturing
Acces Employment —Mississauga, ON
- $59,658.42 a year
- Weekends as needed
- Hybrid work
- Sales
- Microsoft Office
- Business development
Quick apply
Environment, Health, and Safety Coordinator
TEEMA —Mississauga, ON
- $70,000–$85,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
Employment Consultant - Integrated Employment Services (North York)
Acces Employment —Toronto, ON
- $59,658.42 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Experience working with individuals with disabilities
- Salesforce
Quick apply
Union Representative
SERVICE EMPLOYEES INTERNAL —Richmond Hill, ON
- $89,468.08 a year
- Weekends as needed
- Microsoft Office
- Analysis skills
- Driving
- Dental care
Quick apply
Court and Client Representative (irregularly scheduled hours and on-call contracts)
Ministry of the Attorney General —Toronto, ON
- $29.53–$34.75 an hour
- Temporary
- Customer service
- English
- Cashiering
- Dental care
- Employee assistance program
Duty Station Manager
Toronto Transit Commission —Toronto, ON
- $114,649.60–$143,353.60 a year
- Temporary
- Customer service
- Research
- Microsoft Office
12h
Employer Liaison - Canadian Employment Connections
Acces Employment —Mississauga, ON
- $59,658.42 a year
- Weekends as needed
- Hybrid work
- Sales
- Salesforce
- Microsoft Office
Quick apply
MANAGER HOMELESSNESS INITIATIVES (Refugee Response)
City of Toronto —Toronto, ON
- $126,000–$176,140 a year
- Full-time
- Analysis skills
- Presentation skills
- Case management
1d
Employment Consultant, Connecting to Careers in Smart Manufacturing
Acces Employment —Mississauga, ON
- $59,658.42 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Salesforce
- Databases
Quick apply
Employment Consultant - Integrated Employment Services (Brampton)
Acces Employment —Brampton, ON
- $59,658.42 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Experience working with individuals with disabilities
- Salesforce
Quick apply
7d
Business Development Representative
Loopio Inc. —Toronto, ON
- $60,000 a year
- Full-time
- Remote
- Salesforce
- Business development
- Analysis skills
Employment Consultant - Integrated Employment Services (Scarborough)
Acces Employment —Toronto, ON
- $59,658.42 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Experience working with individuals with disabilities
- Salesforce
Quick apply

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Client Service Manager

The West Egg Group Security Services -
Toronto, ON

Apply Now

Job details

Permanent | Full-time
$60,000–$70,000 a year
8 days ago

Qualifications

Quality control corrective actions
Microsoft Word
Succession planning
Contract management
Microsoft Excel
Operations management
Customer service
Coaching
Gap analysis
Quality management
Quality improvement leadership
Schedule management
Supervising experience
Client services
Customer service orientation
Contracts
Security
Certified Scrum Master
Training & development
Client consultation
Root cause analysis
Standard operating procedures (SOPs)
Team motivation
Communication skills
Client interaction
Team coordination
Business process improvement
Time management

Full job description

Client Service Manager

LOCATION: Union Station (City of Toronto), Downtown Area, Toronto, Ontario (ONSITE)

Salary Range: CA$60,000.00- CA$70,000.00 (Annually with additional extended healthcare
benefits)

Schedule: 5 Days a week (Weekends or public holidays as per business requirements).

Job Type: Full Time

Room for growth into a variety of positions and promotions!

SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH.

West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries. Our management team, led by professionals with decades of people management experience in varied vertical markets, provides an unparalleled level of support to our partners and team members.

West Egg Security is currently seeking a skilled Client Service Manager to join our team. In this role, you will be responsible for overseeing, training, and delivering a highly visible and advanced level of security service encompassing a diverse range of duties and posts at one of our core site in Downtown, Toronto, Ontario with professionalism, competence, and a courteous demeanor.

We are actively searching for an individual who embodies integrity, respect, and a strong sense of responsibility in ensuring the safety and security of all individuals on site. This position presents an excellent opportunity for you to elevate your management skills and expand your career to senior management roles within the company. If you are driven to make a significant contribution to the security field while enhancing your own professional growth, we encourage you to apply.

Position Overview:

Reporting into the Regional Operations Manager, the Client Service Manager (CSM) is responsible for the leadership, management, and oversight of a 24/7 team of high-level tactical employees who provide a protective and authoritative presence. This position is responsible for managing a contract portfolio at Downtown, Toronto, ensuring compliance with the contract requirements and government legislation.

DUTIES AND RESPONSIBILITIES:

Attends and participates in Security Meetings, operational coordination meetings/briefings and any other security working groups/committees established.
Ensures the staff follows all directions given, and instructions, policies and procedures outlined in the site-specific duties and responsibilities document.
Meets monthly, or at other times as required by the client to review issues, recommendations, problems, concerns, and changing requirements.
Responsible for the development of Guard schedules to ensure the provision of sufficient, qualified, properly trained/certified personnel to perform the required services.
At the request of the client, makes the necessary arrangement for the implementation of any additional resources to accommodate ad-hoc, emergency or enhanced measure requirements.
Plans, coordinates, and monitors all day-to-day activities in collaboration with the team and responds to, and resolves operational issues.
Ensures SOP’s and Post Orders are developed and maintained and always remain current and are reviewed and understood by all staff on site.
Establishes standardized, formal processes and procedures
Prepares and/or reviews reports relative to the operation, staffing levels, overtime operating costs, compliments/complaints, performance metrics, etc. as well as significant incident/event reports.
Monitors and enforces all designated safety, security and operational procedures and regulations applicable to the performance of the Service.
Participates in the development and delivery of guard training & certification programs (initial and annual recurrent) to ensure training is reflective of contractual requirements.
Provides coaching, support, guidance, and advice to the Guards.
Foster and maintain collaborative working relationships/partnership with representatives and key stakeholder groups which interact with the team.
Establish and implement a system of monitoring, auditing, tracking, recording, and reporting service delivery performance/quality assurance against established Key Performance Indicators (KPI’s).
Creation, monitoring, and follow up of electronic tag tours and locations.
Ensures compliance with all company and client policies, standards, contractual obligations as well as government regulations.
Promotes a culture of continuous improvement and innovation which leverages technology and best practices and new ideas and initiatives to improve services/processes.
Continually assess the operation, perform gap analysis, and identify trends or root causes of problems; investigate service level deficiencies and develop and implement appropriate corrective action plans.

Performs other duties as required.

POSITION REQUIREMENTS:

Education and Experience

Demonstrated experience (preferably 4 years or more) as a Management Representative in security or a large public facility.
Knowledge of the Private Investigators and Security Guards Act. Including all applicable Regulations and guidelines pertaining to working as a Security Guard in the Province of Ontario.
Good knowledge of Criminal code of Canada section 494, TPA, steps of arrest.
Good knowledge / understanding of operations and procedures; situational awareness techniques etc.
Good knowledge and understanding of client contractual requirements and customer expectations.
Demonstrated experience in providing “off-site” management to a complement of Guards and Supervisors
Demonstrated experience in implementing succession plans, coaching and motivating staff.

Skills, Abilities and Personal Suitability

Strong leadership and people management skills
Excellent communication skills (oral and written)
Exceptional Customer/Client Service and interpersonal relationship skills
Passion and an unrelenting commitment to security and customer service excellence
Strong organization, planning and time management skills.
Resourceful, solutions oriented with the ability to manage under pressure, drive process improvement and quality assurance and respond to critical or changing priorities.
Strong and proficient computer skills, specifically in MS Office Applications including Microsoft Word and Excel.
Demonstrates critical thinking, good judgement and problem solving and the ability to make effective decisions under pressure.
Demonstrates professionalism, integrity, initiative with the ability to foster harmonious relationships based on mutual trust and respect.

Pay: $60,000.00-$70,000.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Flexible schedule
On-site parking
Paid time off

Work Location: In person

Apply Now

Refine Your Search

union representative jobs in toronto, on

Client Service Manager

Regional Manager, Ontario - Production & Operations

Competitive Commission - Mortgage Agent/Broker (Ontario)

Senior Project Manager

Nurse Practitioner

Health and Safety Associate

Executive Assistant, Legal Services

Employer Liaison, Connecting to Careers in Smart Manufacturing

Employer Liaison - Connecting to Careers in Biomanufacturing

Environment, Health, and Safety Coordinator

Employment Consultant - Integrated Employment Services (North York)

Union Representative

Court and Client Representative (irregularly scheduled hours and on-call contracts)

Duty Station Manager

Employer Liaison - Canadian Employment Connections

MANAGER HOMELESSNESS INITIATIVES (Refugee Response)

Employment Consultant, Connecting to Careers in Smart Manufacturing

Employment Consultant - Integrated Employment Services (Brampton)

Business Development Representative

Employment Consultant - Integrated Employment Services (Scarborough)

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