toronto on case navigator Jobs – 16 Openings This Week

Case Navigator
Think Research —Toronto, ON
- $50,000–$60,000 a year
- Overtime
- Remote
- Customer service
- Research
- Presentation skills
Quick apply
Social Worker, Black Justice Navigator Project
Tropicana Community Services —Scarborough, ON
- $35.99 an hour
- Weekends as needed
- Bilingual
- Social Work
- Dental care
- Employee assistance program
Quick apply
Care Navigator - Social Worker (12-Month Contract)
Alzheimer Society of Toronto —Toronto, ON
- $62,000–$68,000 a year
- Contract
- Hybrid work
- Bilingual
- English
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
Alliance and Growth Associate
BrightR Limited —Vaughan, ON
- $60,000–$70,000 a year
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
- Dental care
- Vision care
Quick apply
Mental Health & Harm Reduction System Navigator
The Pod Group —Mississauga, ON
- $50,000–$60,000 a year
- Weekends as needed
- CPR Certification
- Master's degree
- Bachelor's
Quick apply
Anti-Human Trafficking Client Navigator (AHT-CN)
Our Place Peel —Brampton, ON
- $50,000–$55,000 a year
- Weekends as needed
- Bilingual
- CPR Certification
- English
- Wellness program
- Paid time off
Quick apply
Manager, Revenue Operations
Leap Tools —Toronto, ON
- $80,000–$130,000 a year
- Full-time
- Remote
- Microsoft Excel
- Sales
- Salesforce
Director, Revenue Operations
Leap Tools —Toronto, ON
- $120,000–$170,000 a year
- Full-time
- Remote
- Microsoft Excel
- Sales
- Salesforce
Social Worker (Family Health Team)
Carefirst Seniors & Community Services Association —Toronto, ON
- $53,000–$70,000 a year
- Full-time
- CPR Certification
- Master's degree
- First Aid Certification
- Dental care
Quick apply
Technical Account Manager
Docebo —Toronto, ON
- $110,770–$147,620 a year
- Full-time
- Hybrid work
- SQL
- AWS
- JavaScript
- Employee stock purchase plan
2d
Application Specialist (API Platform)
Scotiabank —Toronto, ON
- Computer Science
- Engineering
- SQL
Account Executive, Enterprise (Restaurants)
Solink —Toronto, ON
- $240,000–$300,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Casual dining restaurant
- Sales
- Dental care
2d
Primary Care Physician – Specialized Clinical Refugee Health Team
WellFort —Brampton, ON
- $170.24 an hour
- Full-time
- Hotel
- Communication skills
Quick apply
Senior Systems Engineer
Finastra —Mississauga, ON
- $90,000–$105,000 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Disability insurance
- Paid time off
5d
Nurse Practitioner (Family Health Team)
Carefirst Seniors & Community Services Association —Toronto, ON
- $100,000–$145,000 a year
- Full-time
- Nursing
- Management
- Bachelor's
- Dental care
Quick apply

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Case Manager
Reconnect Health Services —Toronto, ON
G class driver's license and access to a personal vehicle (preferred). Valid Driver’s license and access to a personal vehicle is required.
$53,476.11–$66,472.75 a year
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Pre-Release And Re-Entry Case Manager- Black Employment Support Program
Urban Rez Solutions and —Toronto, ON
Must possess a valid driver’s license. Maintaining effective working relationships with intra-agency program staff, good relations with institutional staff,…
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Family Navigator
York Hills Centre for Children Youth and Families —Aurora, ON
This role is vital in developing service plans that consider a range of mental health challenges, including emotional, behavioural and/or psychiatric symptoms…
$58,294–$61,842 a year
Quick apply
14d
Social Worker, Black Justice Navigator Project
Tropicana Community Services —Scarborough, ON
Services aim to engage often hard-to-reach clients and work collaboratively with families to develop treatment plans that manage risky behaviours, build on…
$35.99 an hour
Quick apply

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Case Navigator

Think Research -
Toronto, ON

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Job details

Permanent
$50,000–$60,000 a year

Qualifications

Customer service
Call center
Research
Presentation skills
College diploma
AI
Business
Communication skills
Time management

Full job description

This is a remote position. Candidates must be flexible with their availability, including weekdays, weekends, and holidays, as schedules may vary based on client and business needs. Overtime may also be required, depending on demand.

The Company

Think Research is an industry leader in delivering knowledge-based digital health software solutions. Our mission is to organize the world’s health knowledge so everyone gets the best care. We create cutting-edge, evidence-based healthcare technology solutions that support the clinical decision-making process, standardize care, and improve patient outcomes. For over a decade, our cloud-based, EMR-agnostic digital tools have empowered clinicians around the world and positively impacted millions of patients across the continuum of care – including primary physician care, acute care hospitals and surgical suites as well as community and seniors care. We are proud to serve as a trusted health system partner to a rapidly growing, global client base that spans five continents across more than 13,000 healthcare facilities, with a clinical audience of over 300,000 doctors, nurses and pharmacists. If you are looking to improve patient care and are passionate about technology — look no further.

Why Us?

Fully remote work environment
4 weeks paid vacation plus 6 personal days
It's not every day that you have the chance to change the way your friends and family are cared for - Make an impact!
Be a part of the digital disruption happening in healthcare and do challenging, meaningful work
We’re growing, and so will you with leaders who will support your development through mentorship and other opportunities
Culture & Collaboration: Think Research is founded on five key values that drive what we do for our clients and for each other. Our core values are extremely important to us. Are they aligned with yours?

TEAMWORK: Win as a team. We win by working together and embracing inclusion. Our diverse strengths fuel our success.
HONOUR: Act with integrity. We act with honour, ethics and integrity, always.
INNOVATION: Drive customer-centric solutions. We embrace forward- thinking and empower our team to explore bold ideas that solve our customers’ most pressing challenges
NOTABLE IMPACT: Empower our customers and communities. We aim to surprise and delight our customers, users and communities through dedication and service.
KNOWLEDGE: Embrace continuous growth. We are curious and share our knowledge to fuel our progress, enabling us to adapt and thrive.

The Role

The Case Navigator will interact with clients and support them in their journey by completing assessments and routing them on the path forward to receive care.

You Will Have The Opportunity To:

Answer and triage phone calls/ chats throughout the shift
Review each client's case and assess the best path forward based on completed documentation and other tools provided
Effectively discuss options with the patient and and route patient accordingly
Provide clients with information and resources in a clear and effective manner
Ensure that all data regarding the client and the case is captured appropriately within the software provided prior to closing a case
Maintain the privacy and security of all confidential and protected health information
Ensure all processes follow government mandated and regulatory compliance protocols
Performs other duties as assigned
Must be flexible to work weekends and Statutory Holidays

What You Will Bring

Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution
Minimum of 2 years customer service experience in a health care environment and very comfortable with the Nova Scotia health care system
Experience in a call center or triaging role
Excellent interpersonal and communication skills
Demonstrated ability to handle multiple tasks and prioritize work in an efficient and organized manner
Well developed time management skills and can problem solve effectively
Superior written/oral communication and presentation skills; excellent interpersonal and relationship building skills; ability to effectively convey factual information and detailed explanations
Demonstrated ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and/or in responding to inquiries
Cultural competence, respect, enthusiasm, compassion, reliability, dedication, client-centeredness
Very comfortable with technology and software
Self-motivated with a passion for providing high quality client services and building relationships

This is a full-time, remote position with an expected salary range of $50,000–$60,000 CAD annually, depending on experience and qualifications. Think Research does not require Canadian work experience for this role.

Think Research may use artificial intelligence–enabled tools to support parts of the recruitment process, such as application screening or candidate matching. These tools are used to assist — not replace — human decision-making.

Think Research’s Commitment to Diversity, Equity, Inclusion & Belonging

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.
We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Think Research’s Commitment to Accessibility

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.

Quick apply

Refine Your Search

case navigator jobs in toronto on

Case Navigator

Social Worker, Black Justice Navigator Project

Care Navigator - Social Worker (12-Month Contract)

Alliance and Growth Associate

Mental Health & Harm Reduction System Navigator

Anti-Human Trafficking Client Navigator (AHT-CN)

Manager, Revenue Operations

Director, Revenue Operations

Social Worker (Family Health Team)

Technical Account Manager

Application Specialist (API Platform)

Account Executive, Enterprise (Restaurants)

Primary Care Physician – Specialized Clinical Refugee Health Team

Senior Systems Engineer

Nurse Practitioner (Family Health Team)

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