Client Advisor
Dean Davidson Design Inc. —Toronto, ON
- From $22 an hour
- CRM software
- Customer service
- Merchandising
Quick apply
Part-Time Client Advisor
Dean Davidson Design Inc. —Toronto, ON
- From $22 an hour
- 8 hour shift
- CRM software
- Customer service
- Merchandising
Quick apply

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Client Advisor

Dean Davidson Design Inc.
Toronto, ON

Quick apply

Job details

Permanent
From $22 an hour

Qualifications

Luxury retail sales
CRM software
Retail sales transactions
Sales skills (Interpersonal skills)
Customer relationship building
Customer retention
Customer service
Merchandising
Process improvement
Shopify
Client relationship development
Fashion retail
Cashiering
Client services
Sales orientation
Customer service orientation
Merchandising display arrangement
Retail experience
Sales and customer service experience
POS systems
Communication skills
Client interaction
Marketing
Business process improvement

Full job description

Job Description - Client Advisor (Full time, On-site)

About Dean Davidson Design Inc.:Dean Davidson (DD) is a well-known Canadian jewelry line with a studio based in downtown Toronto at 145 Berkeley St. Since launching in 2007, Davidson has become a celebrated designer and his creations have been featured in Vogue, Harper’s Bazaar and InStyle. Today, the collection can be found in over 250 select boutiques and department stores across the globe. Dean Davidson was nominated for Accessory Designer of the Year at the 2016 and 2017 Canadian Arts & Fashion Awards.
Job SummaryWe are looking to add a Full-Time Client Advisor to the team who will display Dean Davidson’s exceptional sales and service standards across the organization at our Retail Showroom.If you love jewelry, have past luxury sales experience and can thrive in a fast-paced growing environment, this may be the perfect opportunity for you! You will be the first point of contact and the voice of Dean Davidson when assisting our customers. This means a positive attitude and excellent verbal and written communication skills are a must.You will be a pivotal part of the customer experience and play a key role in the brand new in-person shopping experience at Dean Davidson!
Responsibilities:

Engage, communicate with and drive business through various channels: In Store, Email, Phone, Text Message, etc.
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exceptional customer service.
Maintain an awareness of all product knowledge information, current promotions and marketing initiatives.
Ensures that the boutique is presentable and appealing from the shopper’s perspective by assisting in merchandising, display maintenance and showroom housekeeping
Manage ongoing customer relationships utilizing our CRM tools
Accurately and efficiently complete all sales transactions and maintain proper inventory and sales accountabilities at POS registers
Assist with identifying areas of process, policy and service improvement, identifying trends based on customer feedback to flag for the rest of the team.
Supporting Gems by You bracelet-making classes, assisting with pop-up activations in the city, and helping with sponsorship marketing activities

Qualifications:

Strong sales and customer service experience within a retail environment (luxury fashion preferred);
Experience with Shopify, Shopify plus and/or other POS systems is an asset
Ability to build and foster-long lasting, productive client relationships and create a loyal customer following
Excellent communication and interpersonal skills
Passion for providing exceptional customer service and prioritizing customer needs
Organized and have a meticulous attention to detail
A problem solver that enjoys learning about every aspect of the business
Enjoy working and thrive in a fast-paced environment with flexibility and support for others
Toronto-based, weekend availability

Employee Perks:

Annual allowance for personal purchases and 50% friends and family discount.
A bright and comfortable workspace with healthy and delicious snacks/drinks.
Work-life balance is important to us! We love getting together for monthly social events.

Location:We are located in Toronto’s trendy Corktown neighborhood with easy access by transit.This is a part time, permanent, on-site position. Candidates must be eligible to work in Canada.We are an equal opportunity employer. Accommodations are available upon request.
Job Type: Full-time
Work days:

Wednesday, Thursday, Friday, Weekends as needed

Experience:

luxury fashion sales: 3 years (preferred)
Customer service: 3 years (preferred)

Work Location: In person

Quick apply

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