Toronto On Director of operations physio Jobs – 2 Openings This Week

Clinic & MVA/WSIB Claims Coordinator
Axis Therapy & Performance —Scarborough, ON
- $52,000–$63,000 a year
- Full-time
- Supervising experience
- Human resources
- Mentoring
Quick apply
8d
Physiotherapist - Guaranteed Full Case load with Clinical Mentorship & CE Allowance
Oak Physio & Wellness —Mississauga, ON
- Up to $140,000 a year
- Part-time
- Patient care
- Pediatrics
- In-person
- Store discount
- Wellness program
Quick apply
17h

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Physiotherapist - Guaranteed Full Case load with Clinical Mentorship & CE Allowance
Oak Physio & Wellness —Mississauga, ON
Whether you’re a seasoned professional or a new graduate, our clinic offers a tailored mentorship program that helps you refine and expand your skills.
Up to $140,000 a year
Quick apply
17h

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Clinic & MVA/WSIB Claims Coordinator
Axis Therapy & Performance —Scarborough, ON
Claim setup, HCAI submissions, OCF forms, WSIB forms, treatment plan approvals & extensions, insurer follow-up, unpaid claim chasing & keeping clinicians on top…
$52,000–$63,000 a year
Quick apply
8d

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Clinic & MVA/WSIB Claims Coordinator

Axis Therapy & Performance -
Scarborough, ON

Quick apply

Job details

Full-time
$52,000–$63,000 a year
8 days ago

Qualifications

Accounts receivable
Customer appointment booking
Team leadership
Coaching
Schedule management
Supervising experience
Jane App
Human resources
Mentoring
Front desk
Accounts receivable processing
Training & development
Standard operating procedures (SOPs)
Guest issue resolution
Client interaction
Team coordination

Full job description

About Axis

Axis Therapy & Performance is a growing network of physiotherapy, chiropractic & massage therapy clinics across the GTA. We deliver expert physical therapy powered by the human connection. We're 7 locations & growing, and we build careers, not just jobs.

The Role

There are two parts to this position:

First, you lead the admin team at our Scarborough clinic. The client coordinators & team leads at SCB report to you. You own the client experience, the schedule, the admin systems & the daily rhythm of the clinic THROUGH your team. You coach them, hold the standard & build coordinators who get better every month. Therapists start their day with clean schedules. Clients feel taken care of from first call to final visit. That's the standard you enforce.

Second, you own MVA & WSIB claims administration across our entire network. Every motor vehicle accident claim & every WSIB claim across all 7 clinics runs through you. Claim setup, HCAI submissions, OCF forms, WSIB forms, treatment plan approvals & extensions, insurer follow-up, unpaid claim chasing & keeping clinicians on top of their paperwork. You are the person who makes sure this money doesn't fall through the cracks.

What You'll Do

Client Coordinator Leadership

Lead, coach & develop the client coordinators & team leads at our Scarborough location
Own schedule health: new client allocation, booking flow, coverage planning
Hold the front desk to Axis standard: client experience, billing accuracy, documentation, SOPs
Handle escalated client issues & service recovery
Execute HR processes for your team: onboarding, performance conversations, documentation
Work directly with the Clinic Director to keep the clinic calm & predictable
Step in on the desk when needed, but your job is building a team that doesn't need you to

MVA/WSIB Across All Clinics

Set up new MVA & WSIB claims: HCAI, OCF forms, WSIB Form 8 coordination
Manage ongoing billing: OCF-18s, OCF-23s, WSIB extensions, treatment plan renewals
Chase outstanding MVA/WSIB AR: insurer follow-up, unpaid HCAI invoices, status checks
Support clinicians across the network to complete their forms accurately & on time
Document the process as you build it, so it scales as we do

Who You Are

2+ years in clinic admin (physio, chiro, rehab, dental or medical), with experience leading or mentoring a front desk team
You hold people accountable without losing them. Direct & warm at the same time
Organized to a fault. You track things. Nothing falls through the cracks on your watch
Comfortable chasing insurers & holding clinicians to deadlines. Politely relentless
Clear communicator, written & verbal
Jane App experience is an asset
MVA/WSIB billing experience (HCAI, OCF forms) is a strong asset but NOT required. We will train the right person

What You Get

Full benefits package
3 weeks paid vacation
Additional discounts & perks through Axis partners (Goodlife, SPOT Pet insurance & more)
A career path inside a growing clinic network. We're building toward a lot more locations, and we promote from within

The Details

Full-time, salaried, employee position
Direct reports are the Client Coordinators and Team Leads
Works in collaboration with the Clinic Director & Lead Therapist
On-site at our Scarborough clinic
Reports to our Director of People & Experience, with systems support from Head of Operations
Salary: $52,000 - $63,000 CAD depending on experience

Quick apply

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Clinic & MVA/WSIB Claims Coordinator

Physiotherapist - Guaranteed Full Case load with Clinical Mentorship & CE Allowance

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