Toronto On Drug access navigation Jobs – 4 Openings This Week

Life Skills Housing Worker
Fred Victor —Toronto, ON
- $29.40 an hour
- Full-time
- Customer service
- Case management
- No university degree
- Dental care
- Life insurance
1d
Reimbursement Specialist
Bayshore HealthCare —Mississauga, ON
- $52,000–$65,000 a year
- Full-time
- Remote
- CRM software
- Microsoft Outlook
- English
ASI-Call Centre Operations - Team Lead, Contact Centre
Accerta —Toronto, ON
- $60,000–$70,000 a year
- Hybrid work
- Writing skills
- English
- High school diploma or GED
- Dental care
- Tuition reimbursement
Clinical Lead, Health Solutions
League Inc. —Toronto, ON
- $120,600–$150,000 a year
- Case management
- Patient care
- In-person
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Life Skills Housing Worker

Fred Victor -
Toronto, ON

Apply Now

Job details

Permanent | Full-time
$29.40 an hour
1 day ago

Qualifications

Facilitation
Trauma-informed care
Customer service
Harm reduction
Experience working with individuals experiencing homelessness
Case management
Client services
Care plan development
Customer service orientation
Organizational skills
Working with individuals with mental health conditions
Resource navigation in case management
Cash handling
Communication skills
Client interaction
Negotiation
Community resource coordination

Full job description

INTERNAL/EXTERNAL

Job Title: Life Skills Housing Worker
Position Type: Bargaining Unit, Full-Time, Permanent
Number of Positions: 1
Reason for Posting: Existing Vacancy
Rate: $29.40 per hour
Vacation: 4 weeks to start
Benefits: Group benefits with Life Insurance, AD&D, Extended Health, and Dental Care with

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid
sick leave and float day

RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful
completion of probation

Hours: 37.5 hours per week
Supervisor: Senior Manager, Dunn Avenue Housing
Posting Date: September 2, 2026
Application Deadline: September 15, 2026
Location: 90 Dunn Avenue, Toronto, ON, M6K 2R8

Why Fred Victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to
improve the health, income and housing stability of people experiencing poverty and homelessness. We are
committed to ending homelessness, one person at a time.

The 90 Dunn Avenue Housing Program works in collaboration with the University Health Network’s Social Medicine
team to support people who are experiencing chronic homelessness who have been high users of Emergency
Departments, with some focus on people with disabilities and Indigenous Peoples; to access and maintain
alternative supported housing. This program aims to provide a safe space for individuals experiencing deep poverty
with a history of chronic homelessness and often the long-term effects of trauma and substance use. Dunn Housing
provides housing with supports, including case management, on site 24 hours per day, 7 days per week. The
program serves tenants through a harm reduction, eviction prevention and community engagement framework to
reduce their isolation and build community through engaging programs and activities.

Does this sound like work you want to be a part of?
We offer a caring and collaborative environment, an opportunity to join a diverse team of caring professionals and a
chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your
career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:

Work with chronically homeless tenants to access and maintain alternative supportive housing in a shared

accommodation setting.

Utilize community development, facilitative management, and conflict resolution approaches to facilitate

supportive, co-operative living and support tenants to develop skills to live cooperatively in shared
accommodation.

Provide direct support to clients in need to work on specific life skills that can result in tenancy issues such

as hoarding, personal hygiene, room condition and pest control. Refer tenants to relevant Fred Victor or

external supports in order to increase tenant’s capacity to deal with hoarding issues and/or to strengthen
relevant life skills.

Work with a caseload of up to 20 tenants as assigned by the Senior Manager of Dunn Housing. Complete

any required assessment tools. Complete coordinated care plans as appropriate. Work with tenant and
other supports to ensure case plans and crisis plans are in place to support their tenancy, avoid eviction
whenever possible and strengthening relevant life skills.

Utilize community development, facilitative management, and conflict resolution approaches to facilitate

supportive, co-operative living and support tenants to develop skills to live cooperatively in shared
accommodation.

Facilitate regular meetings with individual tenants to set individual short- and long-term goals in relation to

maintaining their housing and to make appropriate referrals to other supports as required. Facilitate and
participate in case conferences and meetings with other workers who also provide support for individual
tenants.

All services will be conducted in a proactive, collaborative and client-centered approach using the principles

of harm reduction, anti-oppression and restorative justice.

Facilitate quarterly apartment meetings, introductions and conflict resolution processes. Work with

individual tenants to participate in decisions regarding housing. Facilitate, encourage and promote tenant
participation in various committees, activities and events. Actively work with tenants to address safety and
security.

Support the program by answering phones, fielding tenant questions, taking work orders, assisting with

medication, giving notices and liaising with other workers and professionals

Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their

housing. Know and be conversant in the Residential Tenancies Act, and in particular, areas on non-payment
of rent and non-compliance of the tenancy agreement.

Identify, intervene and deescalate crisis situations and work with tenants to develop crisis management

skills

Create plans to assist with any housing related issues such as; behavior, social isolation, mental health care,

substance use and hygiene issues by encouraging and supporting tenants to problem solve and to access
community resources

Work from trauma informed, community development, harm reduction, client centered and collaborative

approaches

Work as part of the Housing Team

Work in collaboration with University Health Network’s clinical and health navigation teams to support

tenants to achieve their health and housing related goals

This position requires respect for, and expertise working with, tenants who are facing mental health issues,

addictions, abuse and social isolation and who come from racially and ethnically diverse backgrounds.

Other duties as assigned by the senior manager.

What You Bring to the Team:

3-5 years providing Case Management services, or equivalent experience

3-5 years working with people experiencing homelessness

A degree or diploma in a related discipline will be considered an asset

Demonstrated understanding of the systems that cause and support homelessness, poverty and respect for

those realities.

Case Management skills

Strong understanding of social support systems for people experiencing homelessness (Ontario Works,

ODSP, CPP, Community based resources, etc)

Strong understanding of a strengths-based approach to supporting people experiencing homelessness that

reinforces one’s dignity and agency

Demonstrated experience providing support within a harm reduction, restorative justice and anti-

oppression-based framework.

Strong customer service skills

Highly developed written and oral communication skills

Strong understanding of and experience in community development practices

Well developed conflict resolution and negotiation skills and crisis management skills

Ability to work productively within a team setting

Strong organizational skills; highly developed ability to prioritize work through short and long term goals and

remain flexible

Well developed interpersonal skills that will produce effective, productive and appropriate relationships

with the tenants, community, external agencies and staff at Fred Victor

Proven ability to constructively give and receive feedback

Highly developed understanding of and proven ability to communicate appropriate professional boundaries

Proven ability to challenge organization, staff and tenant communities in a positive and creative way to

effect better service

Knowledge of community based resources

Knowledge of the Residential Tenancies Act

Experience with and proven responsibility handling money

Sound knowledge and understanding of Health Systems navigation and an ability to collaborate with clinical

supports (an asset)

What Sets You Apart:

Passion for working in a housing setting providing services that are eviction prevention, harm reduction and

restorative justice focused

Commitment to life skills capacity building

Dedication to advocacy and prioritizing people who use drugs as experts of their own lives

Compensation and Benefits:

For the Life Skills Housing Worker, Fred Victor offers an hourly rate of $29.40

4 weeks of vacation to start + 1 float day

Generous paid sick leave allowance

A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family

coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a
wide variety of dental care. Additional insurance includes vision care and travel for emergency medical
services.

6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of

probation; you will contribute 4% of your gross salary to the same RRSP.

Access to employee and family assistance plan

How You Can Apply
Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to
Myself > Talent > Career Centre. External candidates may apply using this link: Fred Victor ADP Career Centre or by
scanning the QR code:

Please note that we are currently soft-launching our new online hiring system through ADP.
During this transition, not all job postings are available in the system yet. We appreciate your
patience as we work through this transition. As part of the application process, applicants are
asked to upload their resume and a cover letter as one document describing their interest in
joining the Fred Victor team.

A Police Record Check is required by the final candidate prior to hiring.

Accessibility & Accommodation

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and
respected, and where every employee has the opportunity to realize their potential. As such, we welcome and
encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons
across the spectrum of sexual orientation and gender identities and have lived-experience.

If you are a person with a disability and require accommodation and/or assistance during the application process, please
contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received
relating to accommodation requests will be treated with confidentiality.

Apply Now

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drug access navigation jobs in toronto on

Life Skills Housing Worker

Reimbursement Specialist

ASI-Call Centre Operations - Team Lead, Contact Centre

Clinical Lead, Health Solutions

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