toronto on freight broker dispatch Jobs – 6 Openings This Week

Dispatcher/Customer Service Representative
J BASRA TRUCKLINES INC. —Woodbridge, ON
- $40,000–$80,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
Quick apply
Senior Dispatcher & Planner
Chess Logistics —Mississauga, ON
- $60,000–$80,000 a year
- Full-time
- Microsoft Office
- Data entry
- Typing
Quick apply
21h
logistics analyst
Ax Pharmaceutical Corp —Concord, ON
- $42 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory control
- Profit sharing
- Dental care
Logistics Customer Services Representative
ET Transport —Concord, ON
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
Quick apply

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Senior Dispatcher & Planner
Chess Logistics —Mississauga, ON
This role plays a key part in optimizing operations, maintaining strong customer relationships, securing backhaul opportunities, and ensuring seamless…
$60,000–$80,000 a year
Quick apply
21h

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Logistics Customer Services Representative
ET Transport —Concord, ON
Updating shipment statuses and closing orders in dispatch software, uploading PODs into orders once a shipment has delivered. Dispatch experience is a plus.
Quick apply

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Dispatcher/Customer Service Representative

J BASRA TRUCKLINES INC.
Woodbridge, ON

Quick apply

Job details

Full-time
$40,000–$80,000 a year

Qualifications

Microsoft Excel
Customer service
Supply chain
Logistics
3PL
Analysis skills
Transportation management systems
Data entry
Organizational skills
Typing
Freight
Communication skills
Time management

Full job description

J Basra Trucklines Inc. is seeking a highly organized and proactive Dispatcher / Customer Service Representative to join our operations team. This role is responsible for coordinating freight movements, communicating with drivers and customers, and ensuring loads are delivered safely, efficiently, and on time.

The ideal candidate has strong communication skills, thrives in a fast-paced logistics environment, and is capable of managing multiple shipments simultaneously while maintaining excellent customer service.

Key Responsibilities

Dispatch & Operations

Coordinate and dispatch drivers for pickups and deliveries across Canada and the United States.
Monitor truck locations and shipment progress to ensure on-time pickup and delivery performance.
Communicate load details, route instructions, and appointment times to drivers.
Track shipments and proactively resolve delays, issues, or service disruptions.
Work closely with operations and maintenance teams to ensure equipment availability.

Customer Service

Serve as the main point of contact for customers regarding shipment updates and inquiries.
Provide accurate ETAs and proactive status updates.
Handle customer concerns and resolve service issues professionally.
Maintain strong relationships with brokers, shippers, and receivers.

Administrative & Systems

Enter and manage load information in the TMS system (such as dispatch, pickups, deliveries, and status updates).
Ensure shipment documentation is accurate and complete.
Track delivery confirmations and update shipment statuses.
Assist with reporting, load tracking, and operational documentation.

Qualifications

Previous experience in transportation dispatch or logistics coordination preferred.
Strong customer service and communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency with TMS systems, email, and Microsoft Excel.
Knowledge of trucking operations, routes, and driver hours-of-service is an asset.
Strong problem-solving and decision-making abilities.

Skills & Competencies

Excellent communication and customer service skills
Strong attention to detail
Ability to manage multiple loads simultaneously
Time management and organizational skills
Ability to work under pressure and meet deadlines

Job Type: Full-time

Pay: $40,000.00-$80,000.00 per year

Application question(s):

Have you used TransPlus TMS?
How many years of experience do you have using TransPlus TMS

Experience:

Transportation management systems: 1 year (preferred)

Work Location: In person

Quick apply

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