Position Summary:
This position will be responsible for the preparation, sale, and exceptional service of food and beverages, as well as other operational and inventory tasks related under the direction of Sr. Manager, Food and Beverage. Success in this role will be demonstrated through your friendly demeanor and knowledgeable direction. Above all, this position must lead by example to create Great Experiences and Memories for all guests and colleagues!
Key Accountabilities:
- Lead by example, to exhibit, encourage and motivate GCT’s values and beliefs
- Provide prompt, friendly and courteous service to customer at all times
- Provide and offer information re: products options, ingredients, specials and preparation times
- Address all customer product and service needs, requests and concerns promptly
- Consistently maintain and replenish supplies in service areas
- Demonstrate cleanliness as highest priority by ensuring service areas are kept clean at all times – correct deviations to GCT standard
- Train and assist new personnel in delivering optimal service, food preparation and presentation
- Comply with clean and complete GCT uniform requirements at all times
- Consistently uphold and demonstrate safety rules and standards as designated by F&B Department
- Adhere to Smart Serve and Alcohol and Gaming Commission regulations
- Prepare , serve and sell hot and cold food items which include but are not limited to cold sandwiches, hot dogs, hot snacks, baked goods and portioning and preparing salad items according to GCT standards
- Prepare and serve hot and cold beverages which include but are not limited to coffee, tea, alcoholic and non-alcoholic beverages
- Consistently maintain supplies and inventory to meet service levels
- Keep work areas clean and organized.
- Pick up, count and verify floats on a daily basis
- Complete all tasks as assigned on prep, usage and cleaning sheets
- Assist in counting opening inventories and verify all new supplies are received
- Wash, sanitize and store small wares in designated location
- Clean and sanitize all counters, condiment tables and equipment at end of shift
- Store all supplies in a secured area
- Prepare and count deposits and reconcile variances at completion of shift
- Assist in counting closing inventories and completing waste sheets
- Complete and submit all required closing round documentation
- Set up service areas, condiment tables and check equipment-ensure all areas are cleaned and sanitized-correct and deviations to GCT standard
Education and Qualification Requirements:
- Proven ability to deal professionally and courteously with customers
- Through understanding of methods and machinery, techniques and sanitation practices involved with preparation and service of concession food and alcoholic beverages
Working knowledge of cash register and tendering procedures
- Proven accuracy in performing basic mathematical calculations
- Ability to communicate effectively in English (oral and written)
- Basis knowledge of alcoholic beverages
- Working knowledge of Safe Food Handling Procedures and Health and Safety Practices an asset
- Responsible for obtaining and maintaining Smart Serve certification
Work Environment Considerations:
- Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
- This role requires extended period of standing, walking, bending and may lift up to 35 lbs.
Minimum Rate (CAD $) | Minimum Salary (CAD $)
17.68
Job Rate (CAD $) | Midpoint Salary (CAD $)
18.68
Maximum Rate (CAD $) | Maximum Salary (CAD $)
18.68
