Toromont Cat is looking for a Heavy Rental Specialist to join our team! A Rental Specialist utilizes technical expertise to respond to our customer’s rental requests, recommend rental product solutions, provide pricing solutions to win the business while ensuring profitability and ensure timely execution of the customer’s rental requirements. Scope is assigned by regional portfolio and is subject to change based on needs of the business.
The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.
As an Heavy Rental Specialist, YOU will experience
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
- Coordinate with branch sales and service teams to ensure we are meeting the customer’s delivery expectations.
- Manage rental unit deployment from start to finish of the rental period including shipping, work tools configurations and shop requirements
- Analyze customer job requirements to ensure the proper rental equipment is recommended. Provide detailed technical details to the customers through thorough understanding of their work requirements and diverse product knowledge of all machines and work tools.
- Prepare rental agreements with accurate pricing, collect insurance and credit releases. Reserve equipment accurately and communicate the execution plan across all stakeholders of every rental. Customer, sales, service, credit, shipping.
- Active engagement in driving awareness and adoption of rental options through regional sales force including on-going contribution to business unit’s marketing/promotion activities.
- Assist sales/credit departments with accounts receivable collections/issues and unpaid customer damage collections.
Must-haves for this role:
- Post-Secondary Education with experience in a customer facing role
- Highly safety conscious with at least 3 years’ of hands-on experience around heavy equipment
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Knowledge/experienced with heavy construction equipment product/industry an asset; Heavy Equipment Rental industry experience also an asset.
- A strategic thinker with excellent analytical and problem-solving skills
- Effective communication and strong interpersonal skills to deal with all levels
- Computer literate with proficiency in Microsoft Applications
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Must be willing to travel within assigned region and elsewhere as required;
About Toromont Cat
With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
