Reports to: Chief Development OfficerStatus: Permanent Full-time
Are you the senior operator who knows the work behind the work - the kind of person who is the glue of the team, the calm at its centre, keeping a senior executive sharp, a team in rhythm, and a complex set of stakeholders well-served, all so the music keeps playing?
Join us as the operational anchor of the TSO's Development team - central to the success of our fundraising leaders.
You'll provide high-level executive support to the Chief Development Officer and the fundraising leadership team; act as the operational custodian of how the team plans, meets, reports, and delivers; coordinate the team's day-to-day liaison with senior volunteers, ambassadors, and committees; and support the production of polished donor materials. You'll be the connective tissue that holds the team's operational rhythm together.
For more than a century, the Toronto Symphony Orchestra (TSO) has been a cornerstone of Canadian culture, steadfast in its commitment to musical excellence and to the vibrant communities we serve. Through acclaimed concerts, recordings, and tours, the TSO enriches audiences while reflecting the diversity of Toronto—one of the world’s most multicultural cities. Music Director Gustavo Gimeno brings artistic vision and a sense of adventure to the 93-musician orchestra. Engaging audiences of all ages, the TSO leads a myriad of education, health-and-well-being, and community-access programs, including the tuition-free Toronto Symphony Youth Orchestra, cultivating the next generation of Canadian artists.
Provide high-level executive assistance to the Chief Development Officer, including calendar management, travel coordination, expense management, briefing preparation, and confidential correspondence. Triage incoming communications, requests, and correspondence on behalf of the Chief Development Officer, prioritizing matters requiring their attention, drafting responses where appropriate, and ensuring timely follow-up across stakeholders. Support the Chief Development Officer's donor, partner, and stakeholder engagements, including scheduling, briefing preparation, materials, and follow-up coordination across cultivation, solicitation, and stewardship moments. Coordinate administrative support for the TSO Board of Directors and its committees - including the Development Committee, the Nominations & Governance Committee, and other Board committees as required - by preparing materials, managing meeting logistics, taking and circulating minutes, and tracking follow-up actions alongside committee chairs and senior staff. Serve as the Development team's primary day-to-day point of contact with the Toronto Symphony Volunteer Committee (TSVC), coordinating Development-related TSVC activity and engagement. Coordinate the Honorary Governors Circle annual business meeting and annual event, including logistics, materials, invitations, and stewardship touchpoints, in close partnership with the Chief Development Officer and senior leaders. Act as the operational custodian of the Development team's meeting and reporting rhythm, including weekly team meetings, status updates, and the Development team's contribution to the Executive Leadership Team weekly updates. Act as custodian of the Development team's master calendar, scheduling, and key planning milestones, ensuring alignment across philanthropy, partnerships, individual giving, and stewardship activity. Coordinate and help support Development materials - including proposals, decks, briefing notes, board reports, and stewardship documents - using design and layout tools, in alignment with TSO brand standards and in collaboration with Marketing & Communications where appropriate. Liaise closely with the CEO's Executive Assistant to coordinate executive scheduling, joint donor and partner engagements, board interactions, and shared organizational priorities. Coordinate and support special projects on behalf of the Chief Development Officer, including cross-functional initiatives, team planning sessions, and bespoke requests from Executive Leadership.
Minimum 5 years of experience in executive assistant, senior administrative, or development coordination roles, ideally within a not-for-profit, arts, cultural, or other complex environment. Demonstrated experience supporting senior executives, including managing complex calendars, travel, expenses, and confidential correspondence with discretion and judgement. Demonstrated experience supporting boards or board committees in an administrative capacity, including agenda preparation, materials assembly, meeting logistics, minute-taking, and follow-up tracking. Strong project coordination skills, with the ability to manage multiple concurrent priorities, deadlines, and stakeholders, and to act as a custodian of team-wide processes and rhythms. Experience working alongside fundraising or development teams is an asset, with familiarity with donor cycles, pipeline tracking, and stewardship practices. Sophisticated interpersonal and written communication skills, with the ability to engage senior volunteers, donors, board members, and executive leadership with poise and professionalism. Strong proficiency with productivity, scheduling, and document tools (Google Workspace), and comfort working in a CRM or fundraising database. Experience with Tessitura is an asset, and experience in a comparable system (Raiser's Edge, Salesforce, etc.) with willingness to learn Tessitura is welcomed. Working knowledge of design and document layout tools (e.g., Canva, Adobe Express, PowerPoint design) sufficient to support the production of polished proposals, decks, and stewardship materials. Post-secondary education or equivalent professional experience. High level of professionalism, discretion, and ethical judgement, with the ability to handle confidential donor, board, and executive information.
Be part of an organization that believes music connects, heals, and inspires — and that the right corporate partnerships can broaden that impact in meaningful ways. You'll have the platform, partners, and profile to build the kind of partnerships that matter — to your career, to the TSO, and to the city we serve.
Salary range: $65,000–$75,000 CAD (commensurate with experience).
Benefits: 100% company paid benefits including Telus-Health Employee Family Assistance program (provided after successful completion of the first three (3) months of employment); Company paid pension contributions provided after the completion of one year of employment; 3 weeks vacation prorated during the first year, complimentary tickets to TSO concerts and a hybrid work environment.
Please submit your cover letter and résumé through the “Apply Now” button. Submissions are accepted until June 5, 2026 at 5:00 p.m. TSO thanks all candidates for their interest, only those applicants selected for an interview will be contacted.
The TSO is committed to building a workforce that reflects the diversity of the City of Toronto and encourages applications from all qualified individuals. We are also committed to providing accommodations throughout the recruitment process; if you require accommodation, we will work with you to meet your needs.
This role involves extended periods of computer and desk work with regular breaks, frequent phone and in-person interactions, occasional lifting of materials for events, and concert/event attendance that may involve standing for extended periods. The position operates in a hybrid office environment and may require occasional travel for donor visits or professional development.
