Position title: Senior Marketing Communications Specialist
Reports to: Director, Marketing and Communications
Employee Status: Permanent Full-time
Work hours: 35 hours
Salary Range: $80,000k to $100,000k annually
Location: Toronto, Ontario / Hybrid; 2 Bloor St. E.
Why join the TTC Pension Plan (TTCPP)
We care about the employees who work at TTCPP and the excellent services they provide to our members! As a member of the team, you play a critical role in the success of TTCPP. By working together as we live out our values, we can meet our vision and our mission!
TTCPP is a defined benefit pension plan established in 1940 for employees of the Toronto Transit Commission, the Amalgamated Transit Union Local 113, and TTCPP. For more than 80 years, we have been providing a secure retirement income for our members. The Plan is fully funded and strong with more than 27,000 members and $9.7 billion in net assets.
- Our VISION is clear: To always be there for our members-today and for a lifetime.
- Our MISSION: Providing a financially secure retirement for our members by delivering a pension for life at a reasonable cost. Supporting our members with responsiveness, open communication and hands-on service, now and throughout their retirement.
- Our VALUES: Sustainability, Accountability, Communication, Knowledge, and Professionalism
Learn more about who we are!
Position Summary
The Senior Marketing Communications Specialist is a key member of the Marketing & Communications team, responsible for shaping and elevating TTC Pension Plan's (TTCPP) brand and communications strategy. This senior-level role provides strategic guidance to internal stakeholders and leads the planning, development, and execution of high?impact communication initiatives.
The Specialist ensures all communications align with TTCPP's strategic business plan and reflect the organization's mission, vision, values, and brand standards. Success in this role requires exceptional writing and editing abilities, strong strategic thinking, and meticulous attention to detail.
If you're a creative strategist, a sharp writer, and a trusted advisor who thrives on turning complex information into meaningful, engaging narratives, this role is your opportunity to make a real impact.
What will I do?
As the Senior Marketing Communications Specialist, you will:
Strategy & Planning
- Lead the end to end development of integrated communications strategies, branding frameworks, and marketing plans that advance TTCPP's strategic priorities.
- Ensure all communications consistently reflect TTCPP's mission, vision, values, brand standards, and regulatory obligations.
- Design and oversee major enterprise level communications initiatives, including internal communications programs, the Annual General Meeting, and the Annual Report/Year in Review.
- Translate complex organizational objectives into clear, actionable communication roadmaps that support long term engagement and trust.
Content Development
- Lead the creation of high quality, accurate, and engaging content across all channels, ensuring clarity, consistency, and alignment with TTCPP's tone and voice.
- Write, edit, and proofread a wide range of materials - from member communications to executive messaging - ensuring compliance, accessibility, and brand integrity.
- Develop compelling presentations, scripts, digital content, and narrative materials that support leadership, member engagement, and organizational storytelling.
- Elevate content quality by applying best practices in plain language, narrative structure, and audience-centric communication.
Advisor
- Serve as a trusted communications advisor to leaders and internal teams, offering strategic counsel, practical solutions, and proactive recommendations.
- Partner with cross functional teams to ensure coordinated, timely, and effective communication across the organization.
- Build and maintain strong stakeholder relationships to support alignment, clarity, and seamless execution of communication initiatives.
- Anticipate communication needs and risks, providing guidance that strengthens organizational readiness and reputation.
Channel Management
- Own and manage TTCPP's LinkedIn presence, including content strategy, editorial planning, publishing, and performance optimization.
- Maintain an integrated communications calendar to ensure consistent, strategic delivery across all channels.
- Support the Member Outreach program through communication planning, event materials, and on-site representation at member and union events as required.
- Ensure all channels reflect a cohesive, modern, and member-focused brand experience.
Analytics
- Monitor, analyze, and interpret communications performance across digital platforms, website analytics, social media, surveys, and events.
- Identify trends, gaps, and opportunities to enhance communication effectiveness, engagement, and reach.
- Provide clear, actionable insights and recommendations, and support the implementation of improvements.
- Use data driven decision making to refine strategies and strengthen the impact of TTCPP's communications.
Other Responsibilities
- Identify, recommend, and implement process improvements to enhance communication workflows, quality, and efficiency.
- Perform additional duties as assigned
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What will help me be successful?
Education & Credentials
- High school diploma or post?secondary education in Marketing, Communications, Journalism, or a related field, or equivalent work experience.
- Commitment to continuous learning in marketing, communications, and industry trends.
Experience & Technical Expertise
- 5+ years of experience in communications, marketing, branding, or public relations.
- Strong understanding of social, digital, and print media, as well as branding best practices.
- Experience in pension plans, financial services, government, or regulated industries is an asset.
- Demonstrated ability to produce polished, high?quality communications for diverse audiences across multiple channels.
- Exceptional writing, editing, proofreading, and corporate storytelling skills.
- Strong analytical skills to interpret performance data and communicate insights.
- Experience with WordPress, InDesign, Photoshop, Canva, and video/audio editing tools.
- Proficiency with Microsoft Office Suite, Adobe tools, MS Project, or similar platforms.
What Sets You Apart
- Excellent written and verbal communication skills, with the ability to influence, present, and recommend solutions.
- Ability to craft engaging, innovative messaging and deliver it effectively across multiple channels.
- Active listening skills and an understanding of how language supports DEI principles.
- Ability to work under pressure and meet deadlines without compromising quality.
- Professionalism, integrity, and discretion in handling confidential information.
- Strong editing, research, organizational, and time?management skills.
- Ability to work independently and collaboratively.
What do we offer?
- Purpose?driven work with lasting impact - your expertise directly supports the retirement security and financial well?being of thousands of members.
- A collaborative, values?driven workplace that fosters innovation, continuous improvement, and professional growth.
- Exposure to a sophisticated global investment environment, working alongside high?quality investment partners and internal experts.
- Opportunities to influence outcomes; contribute ideas, improve processes, and help shape the ongoing evolution of TTCPP's public markets and operational programs.
- A competitive total rewards package, including a defined benefit pension plan that supports your long?term financial security.
- Flexible, hybrid work model designed to support collaboration while promoting work?life balance.
- TTC transportation pass for convenient commuting.
- Generous paid time off, including vacation and floater days.
- Maternity and parental leave top?up program.
- Comprehensive employer?paid extended health and dental coverage, including fertility treatments, mental health support, and gender?affirming care.
- Employer?funded professional development, continuous learning, and networking opportunities to support your career growth.
We are committed
TTCPP is an equal opportunity employer, committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). We will provide an accessible experience for applicants, members, guests, and TTCPP employees. We are committed to providing an inclusive and barrier-free work environment.
We are committed to fostering diversity, equity and inclusion in our workplace. We will learn, evolve and collaborate with our community to create a culture of empathy and belonging, while respecting and celebrating the unique differences that unite us.
If you require accommodations at any stage of the hiring process, please confidentially contact careers @ ttcpp.ca All information received in relation to your accommodation will be confidential.
How to apply
Candidates must be legally entitled to work in Canada. Any offer of employment made will be conditional upon a credit check, criminal record check and reference check.
We welcome and encourage all qualified applicants to apply. We thank all applicants interested in this opportunity; however, we will contact those selected for various stages in the hiring process.
