Toronto On Online customer service Jobs – 204 Openings This Week

Social Support Associate, Customer Care Operations
Lyft —Toronto, ON
- $21.92–$27.40 an hour
- Weekends as needed
- Remote
- Sales
- Communication skills
- Time management
- Commuter benefits
- Dental care
8d
Software Support Representative
BIS Safety Software —Toronto, ON
- $23–$24 an hour
- Full-time
- Remote
- Microsoft Word
- Supervising experience
- Continuous improvement
- Disability insurance
- Dental care
Quick apply
RIBO Licensed Insurance Sales Representative - Property & Casualty
Best Buy Insurance Brokers —Ontario
- Immediate opening
- Remote
- Customer service
- Business development
- Analysis skills
- Work from home
- Flexible schedule
Quick apply
Sales Associate – Labels & Packaging
Bizerba North America —Greater Toronto Area, ON
- $80,000–$90,000 a year
- Immediate opening
- Remote
- CRM software
- Marketing
- Business development
Quick apply
Software Implementation Specialist
BIS Safety Software —Toronto, ON
- $75,000–$95,000 a year
- Full-time
- Remote
- Spanish
- Continuous improvement
- Disability insurance
- Dental care
Quick apply
2h
Trilingual Remote Personal Lending Specialist, Asian Market Team, Mandarin & Cantonese
BMO Financial Group —Ontario
- $36,600–$67,500 a year
- Full-time
- Remote
- Sales
- English
- Research
- Tuition reimbursement
- Life insurance
6d
Senior Software Engineering Manager - International Card Tech - Full stack
Capital One - CA —Toronto, ON
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
Customer Support Representative
Lone Wolf Technologies —Toronto, ON
- $55,000–$60,000 a year
- Full-time
- Remote
- Salesforce
- Microsoft Office
- Accounting
Quick apply
Customer Care Representative
Metergy Solutions —Toronto, ON
- $25 an hour
- Monday to Friday
- Remote
- Microsoft Word
- English
- High school diploma or GED
Quick apply
Client Services Partner (Fixed-Term - 6 Months)
Prenuvo —Toronto, ON
- $32.70–$34.62 an hour
- Full-time
- Remote
- CRM software
- Databases
- Project management
Quick apply
9d
Social Support Associate, Customer Care Operations (Overnight)
Lyft —Toronto, ON
- $21.92–$27.40 an hour
- Weekends as needed
- Remote
- Sales
- Communication skills
- Time management
- Commuter benefits
- Dental care
8d
Sales Coordinator - Perfect for Students & Early-Career Professionals
CarShine Detailing —Toronto, ON
- $20 an hour
- Part-time
- Remote
- CRM software
- Google Suite
- Sales
Quick apply
Full-Time Sales & Admin Coordinator
CarShine Detailing —Toronto, ON
- $20–$30 an hour
- Full-time
- Remote
- CRM software
- Customer service
- Administrative experience
Quick apply
Part-time Sales Representative
VSL Contractors —Greater Toronto Area, ON
- From $25 an hour
- Part-time
- Remote
- Customer service
- Business development
- Communication skills
Quick apply
14d
Customer Support Specialist I
eSCRIBE —Toronto, ON
- 8 hour shift
- Remote
- Writing skills
- Analysis skills
- AI
- Disability insurance
- Dental care
2d
Customer Experience Advocate
Archway Canada Inc. —Mississauga, ON
- Temporary
- Remote
- High school diploma or GED
- Typing
- Communication skills
Quick apply
Customer Service Manager (Remote Opportunity)
S&S Activewear Canada Inc. —Woodbridge, ON
- $80,000–$90,000 a year
- Full-time
- Remote
- English
- Microsoft Office
- Continuous improvement
Quick apply
12d
CX Coordinator, Weekend
Felix —Toronto, ON
- $48,000–$52,000 a year
- Weekends only
- Remote
- AI
- Dental care
- Vision care
6d
Customer Care Representative (Remote & Bilingual Preferred)
Waste Solutions Canada —Mississauga, ON
- $46,000 a year
- Full-time
- Remote
- CRM software
- Microsoft Outlook
- English
- Employee assistance program
Quick apply
Certification Advisor
Precision Nutrition —Toronto, ON
- $35–$45 an hour
- Weekends as needed
- Remote
- Google Suite
- AI
Quick apply

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Social Support Associate, Customer Care Operations

Lyft -
Toronto, ON

Apply Now

Job details

$21.92–$27.40 an hour
8 days ago

Qualifications

Sales
Client services
Customer service orientation
Customer support
Cross-functional collaboration
Guest issue resolution
Communication skills
Client interaction
Cross-functional communication
Time management

Full job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

You will be Lyft support's voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience.

The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and Lyft's brand across all channels to fully resolve our customers needs. They handle sensitive situations with good judgment, resolving issues with empathy and precision. They understand that trust is built one interaction at a time and take real pride in creating a smooth experience for our entire community.

They are highly organized and self-motivated, understanding when to resolve issues independently and when to escalate them. They work well with cross functional partners to ensure Lyft's support & brand voice remains unified. Most importantly, they are reliable, detail-oriented, and dedicated to delivering excellent service to our customers.

Responsibilities:

Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary
Be Lyft's support voice on social media and other digital channels and exercise impeccable judgment as Lyft's support representative
Proactively solve issues and foster trust with our beloved customers
Create a personalized, positive and effortless experience for the Lyft community
Work cross-functionally with Product, Marketing, and other teams to ensure a cohesive voice of support
Be a community advocate for Lyft
Willingness to work a wide range of hours and weekends

Experience:

1+ years of experience in customer service or sales mandatory
1+ years of experience with social media or communications is a plus!
Captivating written communication skills and fastidious attention to detail
Emotional intelligence in spades and experience dealing with people
Strong work ethic and proactive nature
Keen ability to work independently as well as with a team
Ownership mindset and resolve to follow-through
Ample time management skills - able to work independently through ambiguity.

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

This role is fully remote in Toronto, candidates for this role must be based in the Toronto metro area. #Remote

The expected base pay range for this position in the Toronto area is CAD $21.92 - CAD $27.40 per hour, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Apply Now

Refine Your Search

online customer service jobs in toronto on

Social Support Associate, Customer Care Operations

Software Support Representative

RIBO Licensed Insurance Sales Representative - Property & Casualty

Sales Associate – Labels & Packaging

Software Implementation Specialist

Trilingual Remote Personal Lending Specialist, Asian Market Team, Mandarin & Cantonese

Senior Software Engineering Manager - International Card Tech - Full stack

Customer Support Representative

Customer Care Representative

Client Services Partner (Fixed-Term - 6 Months)

Social Support Associate, Customer Care Operations (Overnight)

Sales Coordinator - Perfect for Students & Early-Career Professionals

Full-Time Sales & Admin Coordinator

Part-time Sales Representative

Customer Support Specialist I

Customer Experience Advocate

Customer Service Manager (Remote Opportunity)

CX Coordinator, Weekend

Customer Care Representative (Remote & Bilingual Preferred)

Certification Advisor

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