Toronto On Physiotherapist west park Jobs – 1 Openings This Week

Client Experience Representative (Etobicoke)
Foundation Physiotherapy & Wellness —Etobicoke, ON
- $18–$20 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
Quick apply
5d

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Client Experience Representative (Etobicoke)

Foundation Physiotherapy & Wellness
Etobicoke, ON

Quick apply

Job details

Full-time
$18–$20 an hour
5 days ago

Qualifications

Hospitality
Customer service
Communication skills

Full job description

Foundation Physiotherapy and Wellness is a group of modern health care clinics located in Toronto. We are looking to add a full-time Client Experience Representative at Etobicoke (Two locations: Lake Shore Blvd West & Park Lawn Rd/Royal York & The Queensway). This is the ideal job for a passionate and engaging service orientated candidate to work in a positive health care setting!

Company

Foundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in downtown Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and making the healthcare environment fun!

Position Overview

We require enthusiastic individuals to regularly engage with clients, along with ensuring the clinic's experience is kept at a high quality. This position is catered to a candidate looking to gain administrative and managerial skills, along with utilizing their creative energy. Our staff will also enjoy credits to use in-house for massage therapy, physiotherapy and chiropractic services!

The ideal candidate would have previous customer service experience in gym/fitness settings, retail, or catering/hospitality. Experience with billing, invoicing, collections and creating email communication would be an asset. The ideal candidate should have flexibility in working mornings (starting at 8:00am), evenings (until 8:00 pm), and Saturdays.

Responsibilities include:

High quality interactions with clients
Delivering client services such as inquiries, bookings, payments
Payment reconciliation
Weekly reporting of clinic stats
Maintaining and managing accounts receivables
Managing, training, and overseeing the client experience team
Direct support to the clinic director with reporting and billing
Administrative tasks as assigned
Understanding and selling related health care services and products
Developing and delivering company promotions and onsite marketing events
Smiling, laughing and having a good time!

Skill Requirements:

Leadership
Multitasking
Detail and process oriented
Meet deadlines
Creative and energetic
Telephone AND in-person communication skills
Morning and evening hours should be available

Foundation Physiotherapy and Wellness is an equal opportunity employer and commits to diversity and equity in the workplace. While we wish to be able to meet everyone who applies, only candidates meeting the criteria will be contacted for an interview.

Quick apply

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