About JointCraft
JointCraft Inc. is a licensed cannabis processing and co-manufacturing facility based in Vaughan, Ontario, and a trusted production partner to many of Canada's leading licensed producers and cannabis brands. We specialize in standard, infused, and coated pre-rolls, vape filling, edibles, packaging, excise application, and fulfillment. We turn client formulations, product specification and brand standards into bulk, WIP, and finished, retail-ready products at scale across multiple provincial markets.
As a Health Canada–licensed producer, we operate with the discipline of a regulated production environment: traceability at every step, documented process control, rigorous quality standards, and a commitment to consistent, premium-quality output run after run. Behind that operational rigour is a team that takes real pride in the craft — production specialists, quality professionals, supply chain operators, technologists, and commercial partners — all aligned around the same high standard.
Position Summary
The Quality Assurance Associate supports the day-to-day execution of JointCraft's quality system within a Health Canada–licensed cannabis production environment. Reporting to the Director of QA (QAP), this role is responsible for batch record review, quality inspections, sample management, sanitation oversight, and the disciplined documentation that keeps the QMS audit-ready at all times.
The QA Associate works closely with the Quality Systems Manager, the Quality Control Specialist, and the production teams to uphold quality and compliance standards across pre-roll, edible, vape, and packaging operations. The role does not hold release authority. It provides the operational quality work that makes timely, compliant release possible.
Key Responsibilities:
Batch Record Review & Documentation
- Review production batch records, and sanitation records for completeness and accuracy; promptly escalate any identified issues to the Director of QA or Quality Systems Manager.
- Ensure completed documentation aligns with GDP, internal Standard Operating Procedures (SOPs), and Health Canada regulations.
Quality Inspections & Sample Management
- Perform and document inspections of incoming cannabis materials, labels, pre-roll and packaging components against established quality standards.
- Assist in label review and approval process.
- Manage retention samples; collection, labelling, storage, and tracking in accordance with SOP and applicable product specifications.
- Facilitate the timely submission of samples for laboratory testing.
Deviations, CAPA & Continuous Improvement
- Identify and escalate deviations; support root cause investigations across production, packaging, and sanitation activities.
- Collaborate on the development and execution of Corrective and Preventive Actions (CAPAs).
- Identify gaps in SOPs, processes, or documentation, and propose practical improvements.
Sanitation & Production Floor Oversight
- Monitor sanitation practices in production areas and report issues, ensuring corrective actions are completed.
- Conduct regular walkthroughs of the production floor to identify and address deviations from quality standards.
- Verify adherence to GPP and GMP standards in production and packaging operations.
Cross-Functional Collaboration
- Work closely with Production Supervisors, Team Leads, and the Sanitation team to maintain product quality and cleanliness standards.
- Collaborate with the Quality Systems Manager to update SOPs, training materials, and quality documentation.
- Support training of new team members on quality and compliance expectations as needed.
Required Qualifications
- Diploma or degree in a related scientific or technical field (e.g., Laboratory Technician, Chemistry, Biology, Quality Assurance), or equivalent work experience.
- 1-2+ years of experience in a quality assurance or quality control role within a regulated manufacturing environment.
- Strong attention to detail and a high standard for documentation accuracy.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Effective written and verbal communication, with the ability to surface issues clearly and work across teams.
- Must be 19+ years of age and legally eligible to work in Canada.
- Successful completion of a criminal record check.
Preferred Qualifications
- Cannabis industry experience.
- Experience working under Health Canada Cannabis Regulations.
- Familiarity with ERP and Quality Management System (QMS) platforms; Odoo experience an asset.
- Experience in a GMP, GPP, or ISO-compliant manufacturing environment.
- Experience with batch record review, deviation handling, or CAPA processes.
- Exposure to consumer-packaged goods (CPG) manufacturing.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
