Position Description
Position: Supervisor
Directly Reports To: Team Manager
Date: March 2026
Mission: Aptus provides people who have developmental disabilities meaningful opportunities in the community to explore what matters to them. https://aptustc.com/
Vision: Empowering People to Thrive! Values: Choice, Respect, Integrity, Inclusion
PURPOSE OF POSITION
The Supervisor at Aptus Treatment Centre reports to the Team Manager and is a member of the management team. The supervisor will provide leadership, support, resource management, quality planning, implementation, monitoring and evaluation to ensure ongoing alignment with the Mission, Vision and Values of the organization.
The supervisor provides guidance, direction, coaching and mentorship for direct support professionals and team leads to ensure that they are honouring the needs and interests of the people we support. The supervisor will ensure that resources and supports are aligned with people’s outcomes and reflect personal, social, cultural, spiritual, recreational and community preferences and interests.
The supervisor supports the team to sustain quality, person-directed services and leads teams to respond to and navigate through changes successfully.
The supervisor exemplifies and leads teams to fulfill the Organization’s Mission, Vision and Values.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to):
Leadership
· Serve as a role model to Aptus Treatment Centre staff by demonstrating positive leadership, setting expectations and supporting achievement of the Mission, Vision and Values.
· Provide oversight and management of a team. Lead, direct, train and manage direct reports in day to day operations.
· Foster open and transparent communication with direct support professionals, team leads and people receiving services.
· Support the creation and sustainability of a culture that embraces productive change and exemplary services with people we support.
· Recognize and understand the nature of change while inspiring and supporting staff in the change process through seeking input and idea generation.
· Exemplify the organization’s commitment to diversity in all services, including age, culture, religion, sexual orientation etc.
· Exhibit emotional resilience and the ability to maintain objectivity and calm assertiveness in all situations.
· Foster an organizational environment that promotes development and success of others through appreciative inquiry, coaching, mentoring and performance management.
· Ensure that day to day operations are aligned with individual and organizational goals.
· Support effective recruitment and retention practices and decisions.
· Oversee completion of all required reports. Complete all administrative duties as required.
· Participate in and lead team meetings. Participate in organizational/community events as requested.
Compliance
· Oversee and ensure continuous program compliance with Ministry of Community and Social Services, public health requirements, funder guidelines and all relevant legislation (e.g. rights, privacy, occupational health & safety).
· Provide support to team members in order to uphold organizational policies and procedures.
· Identify risks to the team manager and collaborate on possible solutions.
· Oversee program budgets to ensure the effective allocation of financial resources and expenditures within the budget limitations provided. Report variances to the team manager and make recommendations to minimize overages.
· Identify and ensure that staff training needs are acted upon.
· Identify, investigate and resolve issues such as accidents, and non-compliance
Person-Directed Care
· Oversee and support the development of Individual Support Plans/Person Centered Plans using Personal Outcome Measures.
· Oversee achievement of people’s individual goals - working with direct support professionals, community resources and social networks to achieve goals.
· Provide oversight, advocacy and feedback regarding the development, implementation and evaluation of Behaviour Support Plans and strategies to ensure effectiveness.
· Advocate with and on behalf of people supported.
· Generate enthusiasm and passion for empowering team members to provide person centered supports.
Reporting Relationships
Direct Support Professionals
QUALIFICATIONS
· Degree or Diploma in Developmental Services, Human Services, Psychology, or other related field
· Strong demonstrated understanding of and working experience working with individuals with intellectual disabilities, mental health issues and dual diagnosis
· A minimum of one year of proven experience in a leadership role in the developmental services sector or similar sector
· Previous experience demonstrating behavior intervention best practices
· Demonstrated ability to develop and maintain of positive relationships with others internally and externally to the organization.
· Strong understanding of disability issues, resources and legislation relevant to supporting people with an intellectual disability, including Human Rights and poverty.
· Demonstrated ability to successfully lead teams using a collaborative approach.
· Strong listening, observation and communication skills.
· Demonstrated resourcefulness and creative approaches to address challenges and pressures.
· Strong interpersonal and relationship building skills.
· Strong ability to cope with stressful situations and manage crisis situations.
· Strong planning, organizing and time management skills; ability to manage competing priorities.
· Demonstrated confidence and ability to effectively adopt change management strategies.
· Knowledge of alternative communication strategies and technology that enhances independence is an asset.
· Ability to read, speak and write in English. Fluency in French and knowledge of other languages is an asset.
· Strong administrative and technological skills; intermediate or higher computer skills.
· Ability to be flexible in hours worked.
· Must be able to cover on call emergency rotation.
· Holds a valid G2/G Driver’s License in Ontario and demonstrates an acceptable driving record.
· Certified in First Aid, CPR and Crisis Prevention Institute training (CPI).
· Must be able to lift up to 50 pounds.
· Willingness to participate in orientation and annual reviews as required by legislation.
· And other duties as assigned
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Provincial Laws. Employees will be required to follow the Health and Safety procedures as outlined in the Health and Safety Manual. Refer to the Policy & Procedures Manual for additional details related to employment.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. The probationary period for this role is six (6) months. This role is subject to an ongoing performance review.
Work Location: In person
