The Senior Project Manager is responsible for developing project management strategies, processes, governance, and communications across multiple portfolios and programs that impact the customer shopping experience. Working closely with Marketing, eCommerce, Product Management, Technology, and other cross-functional partners, this role provides leadership, visibility, and oversight across complex initiatives and strategic programs.
Leading a team of Project Managers, Specialists, and/or Coordinators, the Senior Project Manager drives operational excellence through effective governance, roadmap management, stakeholder engagement, resource planning, and execution oversight. The role requires strong project management expertise, thought leadership, communication skills, and the ability to influence teams across the organization to deliver business outcomes on time and with measurable impact.
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Establish, govern, and promote project management standards, methodologies, processes, and tools across business units.
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Drive adoption of project management best practices and support organizational transition to new processes and tools.
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Partner with IT Project Management and Product Management teams to execute change management initiatives.
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Develop and deliver project-related training, communications, and stakeholder presentations.
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Lead and manage a team of Project Managers, Specialists, and/or Coordinators, providing coaching, mentorship, and performance support.
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Manage and oversee multiple product, portfolio, and program roadmaps across eCommerce, Marketing, Data, Analytics, UX, and other business functions.
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Partner with leaders to establish clear objectives, key results (OKRs), and post-launch KPIs to measure portfolio, program, product, and feature success.
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Identify risks, dependencies, and resource constraints across projects and portfolios.
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Develop mitigation strategies and contingency plans in collaboration with stakeholders and senior leadership.
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Ensure projects and programs are delivered on time, within scope, and aligned with strategic priorities.
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Communicate portfolio, product, and program updates, risks, decisions, and business impacts to stakeholders and senior leadership through established reporting cadences.
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Partner with Product Management and Finance leaders to plan, forecast, monitor, and manage expense budgets.
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Support resource allocation and capacity planning across portfolios and programs.
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Provide visibility into project and portfolio performance to support informed business decisions.
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Strategic Thinking
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Project & Portfolio Governance
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Change Management
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Stakeholder Management
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Influencing Without Authority
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People Leadership & Development
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Decision Making
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Continuous Improvement
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Project and Portfolio Management
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Agile, Scrum, and Waterfall methodologies
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Risk, Dependency, and Resource Management
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Budget Planning and Forecasting
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Executive Presentation and Communication
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Process Improvement and Operational Excellence
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Cross-Functional Collaboration
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Change Management
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Data-Driven Decision Making
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Reports to: Director, Product Management (or designated business leader)
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Direct Reports: Project Managers, Specialists, and/or Coordinators
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Limited travel as required to support business initiatives and stakeholder engagement.
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Primarily office-based work requiring prolonged periods of computer use and participation in virtual and in-person meetings.
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Office environment with frequent collaboration across corporate functions, Technology, Marketing, eCommerce, and Product Management teams.
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Bachelor's degree, diploma, or equivalent education in Business, Project Management, Technology, Marketing, or a related field preferred.
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5+ years of project management experience, preferably within retail, eCommerce, consulting, technology, marketing, or digital environments.
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Experience managing complex cross-functional programs and portfolios.
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Experience with Agile and Scrum methodologies preferred.
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Experience in eCommerce, web development, marketing, advertising, or digital product environments preferred.
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Experience leading and developing a team of Project Managers, Specialists, and/or Coordinators.
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PMP (Project Management Professional) certification preferred.
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Scrum Master certification considered an asset.
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Knowledge of and adherence to Home Depot policies and procedures.
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Experience implementing and administering project management and collaboration tools, including:
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Microsoft Office Suite
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JIRA
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Confluence
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MIRO
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Airtable
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Other project and portfolio management platforms
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Strong facilitation, presentation, communication, and stakeholder management skills.
The pay range for this position is between $88,700.00 - $107,300.00
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
