Join Us as a Senior Underwriting Assistant, GOB
Who We Are
Tokio Marine Canada (TMCan) is a Canadian early-stage entrepreneurial commercial P&C insurer based in Toronto. We partner with select brokers to deliver tailored business insurance solutions across Canada. As part of the Tokio Marine Group, we are able to collaborate under a shared framework while maintaining autonomy and local decision making.
We support Canadian businesses in taking smart risks by delivering practical insurance solutions and exceptional service through trusted broker partnerships.
The Opportunity
We’re looking for a Senior Underwriting Assistant GOB to join our team, who will provide operations and underwriting support to group originated business underwriters. The Senior Underwriting Assistant plays a key role in ensuring accuracy, efficiency, and consistency in underwriting processes while contributing to continuous improvement initiatives and supporting team development.
What You’ll Be Doing
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Provide senior-level administrative and underwriting support to underwriters in the Group Originated Business line of business.
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Maintain records of broker and group companies correspondence and set up client files.
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Triage new business submission and prepare submissions for underwriting reviews
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Data entry into policy administration system.
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Prepare insurance policies for issuance.
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Process policy transactions and issue insurance certificates under the supervision of an underwriter.
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Assist underwriters populate various underwriting tools and perform risk analysis utilizing established automated or manual resources for the purpose of quoting, negotiating and obtain the requisite authority necessary for renewal or new business policies.
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Provide input on necessary improvements required on the various underwriting tools to ensure efficient handling of the business. This includes suggesting modifications regarding the submission ingestion, appetite review, price, capacity review, quote, bind, issue, service, and renewal processes.
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Document assigned files ensuring completeness, compliance, and quality to meet the documented electronic file standards.
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Perform other general clerical duties such as handling phone calls, handling payments/invoices, setting up files, copying, filing, faxing, scanning.
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Assist with broader company tasks as needed.
Who You Are
You have a strong understanding of underwriting principles, insurance policy structures, and operational workflows, with a high standard for accuracy and documentation. You are proactive, self‑motivated, and able to manage multiple priorities in a fast‑paced environment while consistently meeting deadlines. You adapt well to change, are comfortable with ambiguity, and bring strong proficiency in Microsoft 365, particularly Excel to support data‑driven decisions.
You bring:
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7+ years of relevant experience.
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Experience handling complex policy transactions is an asset.
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Strong understanding of underwriting principles, insurance policy structures, and operational workflows.
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Demonstrated attention to detail and high standards for accuracy and documentation.
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Takes initiative, is self-motivated with a can-do attitude.
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A proven ability to multi-task and manage multiple priorities at the same time while meeting deadlines and driving for results.
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The ability to thrive in a changing environment and be comfortable with ambiguity.
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Proficiency in Microsoft Office (MS 360, Word, Excel, PowerPoint, Teams, and Outlook) with a particular focus on Excel skills.
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Excellent written and verbal communication skills in English required; fluency in French preferred but not required.
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Previous insurance experience a definite asset.
This posting is for an existing vacancy at Tokio Marine Canada. We are actively hiring for this position and encourage qualified candidates to apply.
Tokio Marine Canada may use AI tools during the recruitment process to assist with screening, assessment or selection of applicants for a position.
The anticipated base salary range for this position is (65,000-75,000). Compensation may vary for roles in other regions to reflect local market conditions and currency differences. At Tokio Marine Canada, our salary ranges are designed to reflect the skills, experience, and responsibilities required for each role while providing room for growth. For experienced professionals, offers are typically positioned near the midpoint of the range. The upper end of the range is reserved for individuals who consistently deliver exceptional performance and impact. Candidates who are newer to the role may start below the midpoint, with opportunities to progress as they develop. Final offer decisions take into account factors such as location, relevant experience, and individual skill set.
Life at Tokio Marine Canada
At TMCan, we’re a relationship company. We value collaboration, innovation, and inclusion, where every voice matters and every team member makes an impact. We believe in flexibility, authenticity, and growth: because when our people thrive, so does our business. TMCan offers the unique opportunity to work side by side with senior leaders, gaining direct exposure to strategic decision-making and business planning.
Our CARE values guide everything we do:
Collaborative: We communicate openly, support one another, and work as one team.
Achieving Excellence: We challenge the status quo and exceed expectations.
Responsive: We anticipate needs and deliver timely, exceptional service.
Ethical & Respectful: We act with integrity and empower our people to do the right thing.
Our Commitment to an Inclusive and Respectful Workplace
At TMCan, we are deeply committed to fostering a culture of equity, diversity, and inclusion. We strive to create a workplace where every individual is welcomed, respected, and valued for their unique identity and perspective. By embracing our differences and learning from one another, we aim to build a positive and empowering environment for all.
Tokio Marine Canada was proudly recognized as one of the Best Places to Work in Canada by Canadian HR Reporter in 2024.
We work in a hybrid model, and you should expect to split your time between working in the office and working remotely, with flexibility based on the role and the business needs. We currently have an office in downtown Toronto and will eventually be establishing offices in other provinces. Should you currently work in a province where we do not have an office, you will remain remote until such time as we do establish an office.
Tokio Marine Canada is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if TMCan hires that candidate.
