At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.
Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.
Let’s shape the future of banking together!
What you will be doing:
Reporting to the Design Lead, Digital Wealth, the Digital Product Designer plays a critical role in translating business strategy, user needs, and technical constraints into intuitive, elegant, and effective digital experiences. Acting as a bridge between customers, product, and engineering, the designer brings a strong foundation in user experience, interaction design, and visual craft to inform product direction and execution.
As Tangerine Wealth builds out its Investment Product shelf, designing seamless, accessible, and user-centric front-end experiences will be key to delivering strong client outcomes. Day to day, you will work in close collaboration with product managers, developers, UX researchers, content designers, and other specialists to concept, prototype, and deliver high-quality digital products that are both functional and delightful to use.
Working within an empowered, cross-functional team, the Digital Product Designer will take ownership of their work across the design lifecycle, from discovery and ideation through to delivery and iteration. This is a rewarding, creative, and challenging role that requires strong problem-solving skills, a user-first mindset, and attention to detail in execution.
How We Design:
- We are customer-obsessed and insight-driven, grounding decisions in research and evidence
- We prioritize discovery and problem framing before solutioning
- We operate as an empowered, cross-functional team
- We believe in end-to-end experience ownership, not just feature delivery
- We measure success through user outcomes and experience quality, not output
- We iterate rapidly, learn continuously, and design with intention and clarity
- We value transparency, iteration, learning loops, and experimentation
Is this role right for you? In this role, you will:
- Design Leadership & Craft
- Lead the mobile-first design of digital wealth experiences from concept to execution, including flows, wireframes, prototypes, and high-fidelity designs
- Translate complex financial products into clear, intuitive, and accessible experiences
- Apply strong mobile interaction design, visual design, and usability principles to deliver polished, thoughtful solutions
Bring a clear design point of view, advocating for simplicity, clarity, and user value
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- User-Centered Design
- Plan and conduct (or partner on) user research, interviews, and usability testing
- Synthesize insights into actionable opportunities and experience improvements
- Map end-to-end customer journeys, identifying friction points and moments of opportunity
Champion accessibility and inclusive design across all touchpoints
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- Collaboration & Influence
- Collaborate closely with Product Owners, Engineers, and other designers to shape the product direction
- Contribute design perspectives to product strategy, helping define what to build and why
- Communicate design decisions clearly using storytelling, artifacts, and rationale
Elevate design quality across the team through critique, feedback, and mentorship
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- Design Systems & Scalability
- Design within and contribute to a scalable design system, ensuring consistency and efficiency
- Identify opportunities to evolve patterns, components, and standards
Balance system constraints with creativity to push the design forward
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- Discovery & Innovation
- Lead or contribute to early-stage discovery, exploring new concepts, features, and opportunities
- Navigate ambiguity to define problems clearly and propose user-centered solutions
- Explore and prototype new ideas to de-risk concepts and validate direction
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- Bachelors or master’s degree in design, Humanities, Systems engineering or related fields (or equivalent work experience).
- Previous experience in Investments is preferred.
- Ability to work within the constraints of a Design System with flexibility, and a desire to push existing standards to the next level by contributing back to our Design System library.
- A demonstrable history of applying design thinking tenets and user centered design principles to design problems.
- 5+ years of professional experience designing responsive web/native mobile software applications.
- Proficiency in the use of digital design and prototyping tools, primarily Figma, but alternatives could include Sketch and/or Adobe Creative Suite, Axure, Proto.io, etc.
What's in it for you?
- You will be part of a diverse, inclusive, and purpose driven community of client- obsessed innovators who move fast, push boundaries, and celebrate big together.
- We are creating something game changing and you get to make your mark on it.
- You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.
- From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.*
- Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)
Location(s): Canada : Ontario : Toronto
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
