Toronto On Ux researcher Jobs – 16 Openings This Week

CX/UX Researcher (Fixed-Term 12 months)
Interac Corp. —Toronto, ON
- $95,000–$120,000 a year
- Full-time
- Hybrid work
- Psychology
- Communication skills
12d
UX Researcher III
eBay Inc. —Toronto, ON
- $110,400–$147,400 a year
- Full-time
- Computer science
- Doctoral degree
- Computer Science
- Paid time off
SERVICE DESIGN RESEARCHER
City of Toronto —Toronto, ON
- $49.66–$54.43 an hour
- Full-time
- Research
- Presentation skills
- Continuous improvement
5d
UX Writer (6 month contract)
The Home Depot Canada —Toronto, ON
- $60,000–$90,000 a year
- Full-time
- Hybrid work
- Bachelor's
- No university degree
- Travel
- Profit sharing
2d
Senior UX Researcher - Okta Device Access
Okta —Toronto, ON
- $118,000–$162,000 a year
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Dental care
- Paid time off
1d
RQ09763 - Sr. UX Researcher
Source Code —Toronto, ON
- Full-time
- Research
- Business development
Quick apply
Fall 2026: Product Design Co-op (4 months)
Intuit —Toronto, ON
- $36–$46 an hour
- Full-time
- Internship / Co-op
3d
Staff Product Designer - Enterprise Access
Okta —Toronto, ON
- $140,000–$193,000 a year
- Hybrid work
- Research
- JavaScript
- No university degree
Quick apply
UX Content Strategist
Releady —Toronto, ON
- $56–$65 an hour
- Full-time
- Business
Quick apply
Content Designer, Digital Experience Design - Global Wealth Management
Scotiabank —Toronto, ON
- Spanish
- Writing skills
- Bachelor's
2d
Overseas Contractor
LTM —Toronto, ON
- $104,974–$113,073 a year
- Contract
- Presentation skills
- Bachelor's
- APIs
- Disability insurance
- Dental care
Quick apply
Sr. Design Lead
Embark Student Corp. —Toronto, ON
- $120,000–$138,000 a year
- Full-time
- Hybrid work
- Research
- AI
- Communication skills
- Flexible schedule
Quick apply
Product Designer
Porter Airlines Inc. —Toronto, ON
- Full-time
- Bachelor's
- Agile
- Communication skills
Associate Principal - Product Engineering
LTM —Mississauga, ON
- $122,545–$134,161 a year
- Engineering
- Presentation skills
- Bachelor's
- Disability insurance
- Dental care
Quick apply
Senior Content Designer
Publicis Groupe Holdings B.V —Toronto, ON
- Bilingual
- Google Suite
- Writing skills
Quick apply
6d

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UX Intern (6-month contract)
Rakuten Kobo —Toronto, ON
Reporting to the Director of User Experience, the UX Intern will gain real-world professional experience through hands-on participation in core design…
$45,000 a year
UX Research Lead***Chargé de recherche UX
IPEX Management Inc. —Oakville, ON
Qualitative Research Expertise: qualitative and quantitative research methods; expert at selecting and combining research methods, research design, sampling,…
11d

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UX Writer (6 month contract)
The Home Depot Canada —Toronto, ON
At Home Depot Canada, the UX Writer is responsible for planning, creating, organizing, editing, and structuring the content and copy our customers encounter…
$60,000–$90,000 a year
2d

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CX/UX Researcher (Fixed-Term 12 months)

Interac Corp. -
Toronto, ON

Apply Now

Job details

Full-time
$95,000–$120,000 a year
12 days ago

Qualifications

Psychology
Usability
UX
Communication skills

Full job description

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant CX/UX Researcher (Fixed-Term 12 months) role will report to the Head, Strategy.

The CX/UX Researcher is responsible for understanding customer needs, behaviours, and pain points, and translating those insights into actionable recommendations that improve products, services, and end-to-end experiences.

You will work at the intersection of research, design, and product, ensuring decisions are grounded in evidence—not assumptions—and that customer insights meaningfully shape product outcomes.

What You Will Do:

Research Planning & Execution

Lead end-to-end research initiatives, including usability testing and interviews
Develop research plans, methodologies, and artifacts
Recruit and engage targeted users

Insight Generation & Storytelling

Analyze and synthesize research data into actionable insights
Translate findings into recommendations
Deliver decision-ready outputs

Design Enablement

Create personas, journey maps, and UX artifacts
Embed research into design and product lifecycle

Collaboration & Delivery

Partner with product, design, and engineering teams
Integrate user feedback into development

CX Advocacy & Practice Growth

Champion research practices across the organization
Share best practices and provide research leadership in a cross-functional environment

What You Bring:

3+ years of CX/UX research experience
Degree in relevant field (e.g., psychology, UX, anthropology)
Proficiency in qualitative and quantitative research methods
Strong storytelling and communication skills
Experience working cross-functionally
Eligibility to work for Interac Corp. in Canada in a full-time capacity.

What We’re Offering:

The hiring range for this position is $95,000 - $120,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge
Comprehensive employer-paid benefits coverage for peace of mind
Market-leading employer-funded RRSP program to invest in your future
Flexible hybrid work model for better work-life balance
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Pregnancy and parental leave top-up to support growing families
Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

Apply Now

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ux researcher jobs in toronto on

CX/UX Researcher (Fixed-Term 12 months)

UX Researcher III

SERVICE DESIGN RESEARCHER

UX Writer (6 month contract)

Senior UX Researcher - Okta Device Access

RQ09763 - Sr. UX Researcher

Fall 2026: Product Design Co-op (4 months)

Staff Product Designer - Enterprise Access

UX Content Strategist

Content Designer, Digital Experience Design - Global Wealth Management

Overseas Contractor

Sr. Design Lead

Product Designer

Associate Principal - Product Engineering

Senior Content Designer

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