Position - Employment Resource Consultant (Contract until January 27, 2027 (IES1610)
Location - 1610 Bloor Street West
Please note that we are temporarily operating via a hybrid model of in-office and remote work.
YES believes that employment is empowerment and the cornerstone of safe and healthy communities. YES leads the Canadian youth sector with innovative programs that empower disadvantaged and vulnerable youth to become self-sufficient contributing members of society.
Summary – The Position
Reporting to the Manager, this position is responsible for delivering high quality services in the Resource and Information Centre. Services include: delivery of job search workshops that address employability such as: resume development, interview skills, job search strategies as well as providing instruction on computer use and developing positions for Job Matching.
For this position, the focus is pre-screening of clients’ eligibility and suitability through inbound and outbound calls.
The Candidate
Your energy and enthusiasm are boundless and you enjoy and thrive in a fast-paced environment. You are detail oriented, creative and able to multi-task. You want to work with youth and adults and provide group and individual employment counselling, information and referral, and other related services. You thrive in a professional environment and welcome the opportunity to aspire to measurable targets.
Qualifications
- University degree and three years direct experience assisting unemployed individuals with their job search in one-on-one and group settings
- Advanced level computer skills: Windows, MS Office, MS Teams, Zoom, Internet, email and database management
- Strong knowledge of current job search techniques/strategies, tools and assessments
- Extensive knowledge of the Toronto and GTA labour market, industry trends and apprenticeship
- Excellent group facilitation, communication and research skills combined with demonstrated experience in curriculum/workshop development
- Extensive knowledge of employment related resources, services, programs, and agencies in the community for youth and other job seekers
- Excellent customer service, time management and organizational skills
- Multi-cultural sensitivity and the ability to work in a multi-cultural and multi-racial organization
Specific Duties
- Provide orientation to the centre and the services provided
- Assess and refer clients to appropriate internal and external programs and services
- Maintain the operation of the Centre's computers and technical equipment
- Provide support and guidance to clients on current job search strategies, interview techniques as well as assist with resume and cover letter development
- Develop and deliver workshops / information sessions including but not limited to job search tools and strategies, career planning, apprenticeship training, mentorship, the Canadian workplace, Second Career, Workplace Safety, etc.
- Organize and steward guest speakers / information sessions and presentations that support the job search and training needs of clients
- Supervise clients in the resource centre and ensure that centre guidelines are followed
- Provide a supportive environment while encouraging client independence
- Instruct and support clients on proper usage of computers and Internet
- Develop and post opportunities for full-time, part-time and volunteer positions
- Maintain the job board and ensure that jobs are current, client appropriate and sufficient in numbers
- Ensure that jobs are posted on the YES website
- Maintain current information on job search strategies, education and training as well as community resources relevant to YES clients
- Provide feedback to front-line staff regarding client concerns
- Collect surveys on participants and compile statistical information on centre’s activities
- Adhere to and maintain outcomes and targets as set by YES
- Attend all staff meetings
- Other duties as required
Organisational Responsibilities
- Adheres to all YES policies and procedures and ensures confidentially is maintained on client, personnel, financial and agency matters
- Represents YES at all times in a professional manner
- Participates in regular supervision meetings
- Works cooperatively with other team members
- Carries out any other duties, as required
Starting Salary: $ 61,696.70 with increase to $63,300.64 after 6 months
Position Type: Employment Resource Consultant, OPSEU Bargaining Unit Position
Hours of Work: Monday to Thursday: 9:00am – 5:00pm. Fridays: 9:00am - 4.00pm
If interested, please send your cover letter and resume to [email protected]
Accommodation will be provided in all parts of the hiring process as required under the YES Accessibility policy. Applicants need to make their needs known in advance.
We thank all applicants; however only those selected for interviews will be contacted. No telephone inquiries please.
YES is an equal opportunity employer.
Job Types: Full-time, Contract
Pay: $61,696.70 per year
Application question(s):
- How many years of experience do you have facilitating workshops?
- How many years of experience do you have working with youth?
- How many years of customer service experience do you have?
- Are you legally entitled to work in Canada?
- Are there any restrictions or limitations on your legal entitlement to work in Canada?
- Are you able to commute to 1610 Bloor Street West on a regular basis?
- Are you able to work via a hybrid model of in-office and remote work?
- How many years of experience do you have assisting unemployed individuals with their job search in one-on-one and group settings?
Work Location: Hybrid remote in Toronto, ON M6P 1A7
