Vancouver, Bc Bilingual customer services operator Jobs – 27 Openings This Week

Apron Controller
Vancouver Airport Authority —Vancouver, BC
- $85,156–$111,294 a year
- Weekends as needed
- Bilingual
- Communication skills
HIAB Operator
Interlink Carrier Ltd —Surrey, BC
- $25–$40 an hour
- Full-time
- Bilingual
- Heavy lifting
- Forklift
Quick apply
4d
Game Presenter (Mandarin/Cantonese/English)
Evolution Americas —New Westminster, BC
- $18.25–$24.00 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
- Paid sick leave
Quick apply
5d
Rigger/ tower crane concrete forming
ROBERTSON FORMING LTD —Vancouver, BC
- $20.31–$41.81 an hour
- Full-time
- Bilingual
- Construction experience
- Communication skills
Quick apply
3d
Bilingual Banking Administrator, Temporary
Aviso Wealth —Vancouver, BC
- $46,000–$55,000 a year
- Temporary
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
Quick apply
Bilingual Account Officer
Aviso Wealth —Vancouver, BC
- $55,000–$65,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
Quick apply
13d
Bilingual Investment Representative
Aviso Wealth —Vancouver, BC
- $68,000–$78,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Finance
- Dental care
Quick apply
Mailroom & Imaging Administrator, Temporary
Aviso Wealth —Vancouver, BC
- $46,000–$55,000 a year
- Temporary
- Bilingual
- Customer service
- English
- Dental care
Quick apply
14d
Bilingual Learning & Development Specialist, Temporary
Aviso Wealth —Vancouver, BC
- $80,000–$90,000 a year
- Temporary
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
Quick apply
Banking Administrator, Temporary
Aviso Wealth —Vancouver, BC
- $46,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
Quick apply
Corporate Actions Administrator, Temporary
Aviso Wealth —Vancouver, BC
- $55,000–$65,000 a year
- Temporary
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
Quick apply
14d
Supervisor, Client Solutions
Aviso Wealth —Vancouver, BC
- $83,000–$90,000 a year
- Full-time
- Hybrid work
- Bilingual
- Management
- English
- Dental care
Quick apply
Product Owner Service Centre & Telephony, Temporary
Aviso Wealth —Vancouver, BC
- $70–$80 a year
- Full-time
- Hybrid work
- Bilingual
- Azure
- Oracle
- Dental care
Quick apply
Investment Representative
Aviso Wealth —Vancouver, BC
- $68,000–$78,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Finance
- Dental care
Quick apply
Relationship Manager
Aviso Wealth —Vancouver, BC
- $83,000–$100,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
Quick apply
4d
Managed Account Program (MAP) Support Specialist
Aviso Wealth —Vancouver, BC
- $60,000–$70,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
Registered Representative
Aviso Wealth —Vancouver, BC
- $74,000–$84,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
Quick apply
Senior Transfers Administrator, Temporary
Aviso Wealth —Vancouver, BC
- $55,000–$65,000 a year
- Temporary
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
10d
Trade Compliance Officer
Aviso Wealth —Vancouver, BC
- $85,000–$90,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
Manager, Technology Change Control
Aviso Wealth —Vancouver, BC
- $115,000–$125,000 a year
- Full-time
- Hybrid work
- Bilingual
- Azure
- Customer service
- Dental care
Quick apply

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Apron Controller

Vancouver Airport Authority -
Vancouver, BC

Apply Now

Job details

Permanent | Full-time
$85,156–$111,294 a year

Qualifications

Bilingual
French
Communication skills

Full job description

YVR's mission is to connect British Columbia proudly to the world, serving the community and the economy that supports it. We aim to be a premier global gateway, connecting people, cargo, data, ideas, and community. Our new Apron Management Service Team will play a critical role in achieving our mission by ensuring the safe, orderly and efficient movement of aircraft and vehicles on our airfield. We are seeking people with an interest in aviation and a passion for excellence to join our new team of Apron Controllers.

Position Overview

YVR’s Apron Management Service is responsible for the provision of services to support the continuous, safe, orderly and efficient movement of aircraft and vehicles on YVR’s aprons. In this dynamic environment, your strong spatial and situational awareness, effective communication skills, and ability to make timely decisions will play a critical role in ensuring operational excellence.

Reporting to the Senior Manager, Apron Management Service and Manager, Airport Flow we are building a team of full-time, permanent Apron Controllers. You will manage the safe and efficient movement of aircraft by providing pushback instructions, engine start up approvals, aircraft sequencing, and taxi routing to and from designated stands. You will collaborate with Air Traffic Control, Flight Crews, YVR Airside Personnel and other internal and external stakeholders. Apron Controllers will be located in YVR’s brand new state-of-the-art Digital Apron Control Centre (DACC), which will be the hub of the overall end-to-end journey of aircraft.

Key Responsibilities

Ensure the safe and efficient movement of aircraft and vehicles on YVR’s aprons by providing instructions to flight crews, tow crews, vehicle operators and others through VHF radio communications.
Monitor and track the movement of aircraft and vehicles on the ground using Advanced-Surface Movement Guidance and Control Systems and a digital visual tracking system.
Manage and coordinate the seamless transition of aircraft on the ground with Air Traffic Control using an electronic flight tracking system and through data exchange to communicate aircraft stand information, taxi routings, handover points, operational holds, deicing requests, designated runways, emergency response and other critical information.
Represent the Apron Management Service Unit in collaborative decision-making forums with internal and external stakeholders to address airport capacity, implement operational plans (e.g. Snow and Ice Control (SNIC), aircraft de-icing), manage operational performance, address operating irregularities (e.g. weather, construction), and ensure the safe smooth flow of aircraft into and out of YVR at all times.
Support and oversee the daily administration of the Apron Management Service Unit including:
- maintenance of a daily shift log;
- monitoring and coordinating Apron Controller rotational position assignments;
- preparing shift handover briefings;
- implementing quality assurance program elements, monitoring system performance; and
- implementing corrective action plans as required.
Provide peer-to-peer training of new and current Apron Controllers, including instruction, guidance, coaching, assessment, and feedback.
Represent Apron Management Service in meetings and activities with both internal and external stakeholders to promote and support the work of the team in building resiliency, improving performance and driving for operational excellence.

Key Qualifications

Minimum 3 years’ experience in working in a safety-sensitive operational environment, supplemented by completion of a two-year program or diploma in Airport Operations, Apron Management Service, Air Traffic Control, Flight Dispatch, or a related field; or an equivalent combination of education and work experience.
Proven experience in operating under stress and high-pressure in safety-sensitive situations and emergencies
Aviation expertise - aircraft identification, aircraft operating characteristics, air traffic management, aerodrome standards, safety management systems, and airfield design are desired assets.
Advanced verbal communication skills; knowledge and experience working with standard aviation radio communications phraseology or possession of a valid Radio Operators Certificate – Aeronautical (ROC-A) is a distinct asset
Ability to speak clearly, concisely, and confidently (i.e. to convey authority)
Ability to spatially visualize objects in a dynamic operating environment
Ability to work and communicate effectively in a high-pressure, safety-critical environment.
Strong attention to detail, critical thinking, and problem-solving skills.

Apron Controllers are required to work a shift schedule with day, afternoon/evening and night shifts in support of the airport’s 24-hour per day, 7-day per week, 365-days per year operation. As an employee on an extended shift work schedule, you will be eligible for shift and weekend premiums.

Our recruitment process requires short-listed candidates to participate in a multi-tiered assessment process which includes satisfactory completion of an Apron Controller medical assessment administered by a certified aviation medical examiner with both drug and alcohol testing.

Although not required, French language skills are an asset as we are committed to providing bilingual services to our visitors and passengers. Candidates who do not speak French are still strongly encouraged to apply.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

Salary Range : $85,156 to $111,294 per annum in 2026, based on a 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications and internal equity. At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at [email protected].

Apply Now

Refine Your Search

bilingual customer services operator jobs in vancouver, bc

Apron Controller

HIAB Operator

Game Presenter (Mandarin/Cantonese/English)

Rigger/ tower crane concrete forming

Bilingual Banking Administrator, Temporary

Bilingual Account Officer

Bilingual Investment Representative

Mailroom & Imaging Administrator, Temporary

Bilingual Learning & Development Specialist, Temporary

Banking Administrator, Temporary

Corporate Actions Administrator, Temporary

Supervisor, Client Solutions

Product Owner Service Centre & Telephony, Temporary

Investment Representative

Relationship Manager

Managed Account Program (MAP) Support Specialist

Registered Representative

Senior Transfers Administrator, Temporary

Trade Compliance Officer

Manager, Technology Change Control

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