Vancouver, Bc Dilawri group Jobs – 47 Openings This Week

IT Service Desk
Dilawri Group of Companies - BC Region —Vancouver, BC
- $45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
- Dental care
Quick apply
10d
Inventory Manager/Analyst
Dilawri Group of Companies - BC Region —Vancouver, BC
- $80,000–$100,000 a year
- Full-time
- Microsoft Excel
- Inventory management
- Data analysis skills
- Dental care
Quick apply
Junior Parts Advisor
Land Rover North Vancouver —Vancouver, BC
- $20–$24 an hour
- Full-time
- Customer service
- Databases
- High school diploma or GED
- Dental care
Quick apply
Sales Administrator
North Shore Acura —North Vancouver, BC
- $18.50–$20.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
Sales Person
Genesis Downtown Vancouver —Vancouver, BC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
Quick apply
Product Trainer
Dilawri Group of Companies - BC Region —Vancouver, BC
- $80,000–$100,000 a year
- Full-time
- Sales
- Analysis skills
- Presentation skills
- Dental care
Quick apply
Sales Assistant
Porsche Centre Vancouver —Vancouver, BC
- $21 an hour
- Full-time
- Sales
- Organizational skills
- Dental care
Quick apply
5d
Service Advisor
Audi Downtown Vancouver —Vancouver, BC
- Full-time
- Customer service
- Organizational skills
- Communication skills
- Dental care
Quick apply
13d
Sales Consultant
Jaguar Land Rover Vancouver —Vancouver, BC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
Quick apply
Sales Consultant
Mercedes-Benz North Vancouver —North Vancouver, BC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
Quick apply
Senior Service Advisor
Capilano Audi —North Vancouver, BC
- $70,000–$110,000 a year
- Full-time
- Customer service
- Organizational skills
- Communication skills
- Dental care
Quick apply
Assistant Service Manager
North Shore Honda —North Vancouver, BC
- Full-time
- Customer service
- Organizational skills
- Communication skills
- Dental care
Quick apply
Technician
Mercedes-Benz Boundary —Vancouver, BC
- $55.72 an hour
- Full-time
- Customer service
- Automotive diagnostics
- Communication skills
- Dental care
Quick apply
Internet Sales Consultant
North Shore Honda —North Vancouver, BC
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Internet Sales Consultant
North Shore Acura —North Vancouver, BC
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Lot Attendant
Volvo Cars Richmond —Richmond, BC
- $21.95 an hour
- Full-time
- Presentation skills
- Dental care
Quick apply
Sales Lot Attendant
Genesis Downtown Vancouver —Vancouver, BC
- $19–$20 an hour
- Full-time
- Presentation skills
- Dental care
Quick apply
4d
Service Receptionist
Mercedes-Benz Richmond —Vancouver, BC
- $19–$21 an hour
- Full-time
- Communication skills
- Dental care
Quick apply
3d
Service Lot Attendant
Porsche Centre Vancouver —Vancouver, BC
- $22.16 an hour
- Full-time
- Presentation skills
- Dental care
Quick apply
6d
Service Lot Attendant
Burrard Acura —Vancouver, BC
- $18.75 an hour
- Full-time
- Presentation skills
- Dental care
Quick apply
6d

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IT Service Desk

Dilawri Group of Companies - BC Region -
Vancouver, BC

Quick apply

Job details

Full-time
$45,000 a year
10 days ago

Qualifications

Microsoft Word
Microsoft Excel
Azure
Microsoft Outlook
Customer service
Technical support
Bachelor's
DNS
Organizational skills
Communications
College diploma
Communication skills
Active Directory
Information Technology
VPN

Full job description

Dilawri Overview

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri

Position Overview

The IT Service Desk Technician supports dealership and corporate staff across the Dilawri Group of Companies by delivering first-level technical support and ensuring the reliability, security, and availability of end‑user technology systems. This role reports to the Regional IT Team Lead and operates within an inter-company environment, supporting multiple dealerships and business units.

Based within the Dilawri Group of Companies, the IT Service Desk Technician plays a key role in maintaining day‑to‑day IT operations, including user support, system access management, hardware deployment, and collaboration with internal teams and external vendors. This position contributes to operational effectiveness by enabling staff with the technology and tools required to deliver an exceptional customer experience.

The expected annual salary for this position is $45,000.00.

Primary Duties and Responsibilities

Respond to IT support requests via phone, email, and ticketing system

Service Desk & End‑User Support

Provide first-level technical support for hardware, software, networking, and peripheral devices
Troubleshoot and resolve issues related to Windows, macOS, Microsoft 365 (Outlook, Word, Excel, etc.), printers, VoIP phones, and mobile devices
Unlock user accounts, reset passwords, and manage access credentials
Escalate complex or unresolved issues to higher-level support when required

User Account & Access Management

Set up, modify, and deactivate user accounts in Azure Active Directory
Support onboarding and offboarding by managing system access and equipment allocation
Configure VPN access for users as required

Hardware & Asset Management

Set up and configure workstations, monitors, and peripheral equipment
Image, deploy, repair, replace, and upgrade desktops and laptops
Conduct desk moves and workstation reconfigurations
Maintain accurate inventory records of IT equipment
Track invoices and receipts for IT-related purchases
Order consumables such as ink cartridges and supplies as needed

Systems, Software & Security

Install, upgrade, and maintain operating systems, applications, antivirus, and security software
Support data backup and recovery processes
Assist with firewall and internet security configurations
Work with vendors and internal teams to keep systems current and operational

Dealership & Communication Systems

Support and maintain Dealer Communication Systems (DCS) in coordination with vendors (e.g., CDK, ADP, Reynolds & Reynolds)
Assist with dealership server and connectivity support as directed
Troubleshoot and support telephone and VoIP systems in coordination with service providers
Maintain and support video security and surveillance systems

Email, Internet & Domains

Set up, test, and maintain domain-based email accounts
Liaise with service providers to ensure email system reliability
Manage domain registrations and plan DNS changes to avoid service interruption

Training & Continuous Improvement

Train staff on the effective use of hardware and software
Keep skills current through industry training, certifications, and new technology awareness
Participate in IT meetings and contribute to continuous improvement initiatives

General Responsibilities

Maintain a professional appearance and service-oriented approach
Follow company policies, procedures, and health & safety regulations
Perform additional tasks as assigned by management

Qualifications Required

Education

College Diploma or University Degree in Information Technology or a related field, or equivalent practical experience

Skills

Strong technical and troubleshooting skills across hardware, software, and networking
Excellent customer service and communication skills (written and verbal)
Strong organizational skills with attention to detail
Ability to prioritize tasks and manage multiple requests in a fast-paced environment
Collaborative team player with a proactive and positive attitude
Ability to take ownership of issues through to resolution while remaining calm under pressure

Experience

Minimum of two (2) years in a technical support or IT service role
At least one (1) year providing hands-on deskside support, including installation and troubleshooting
Experience supporting multi-site or dealership environments is considered an asset

Other

Legally entitled to work in Canada

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

Discounted employee vehicle purchase program
Job-specific coaching & training programs
Comprehensive health & dental plans
Employee wellness & assistance programs
Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

Quick apply

Refine Your Search

dilawri group jobs in vancouver, bc

IT Service Desk

Inventory Manager/Analyst

Junior Parts Advisor

Sales Administrator

Sales Person

Product Trainer

Sales Assistant

Service Advisor

Sales Consultant

Sales Consultant

Senior Service Advisor

Assistant Service Manager

Technician

Internet Sales Consultant

Internet Sales Consultant

Lot Attendant

Sales Lot Attendant

Service Receptionist

Service Lot Attendant

Service Lot Attendant

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