Vancouver, Bc Focus group participant Jobs – 51 Openings This Week

Member Experience Representative
YMCA BC —Vancouver, BC
- $18.85–$20.60 an hour
- Full-time
- CRM software
- CPR Certification
- Sales
- Dental care
Quick apply
5d
Youth Worker-Pathways to Strength Program (Part-Time)
Purpose Society —New Westminster, BC
- $30 an hour
- Part-time
- First Aid Certification
- Psychology
- Recruiting
5d
Out of School Care, Team Lead
Kiwassa Neighborhood Services Association —Vancouver, BC
- $29.17 an hour
- Part-time
- Management
- Experience working with children
- First Aid Certification
Quick apply
9d
Kids' Club Leader
Vancouver Lawn Tennis & Badminton Club —Vancouver, BC
- $18–$21 an hour
- Part-time
- CPR Certification
- Customer service
- English
Quick apply
Program Coordinator, Youth Eco Alliance
DIVERSEcity Community Resources Society —Surrey, BC
- $30.95–$35.52 an hour
- Temporary
- Microsoft Word
- Computer literacy
- English
Quick apply
Basketball Coach
3D Basketball —North Vancouver, BC
- $20–$35 an hour
- Temporary
- CPR Certification
- Management
- First Aid Certification
- Flexible schedule
Quick apply
Photography Instructor & Tour Host
Vansun Studio —Vancouver, BC
- $30–$40 an hour
- Weekends as needed
- English
- First Aid Certification
- Travel
- Flexible schedule
Quick apply
4d
Early Childhood Educator
Frog Hollow Neighbourhood House —Vancouver, BC
- $22.85–$24.56 an hour
- Full-time
- English
- Experience working with children
- In-person
- Dental care
- Paid time off
Quick apply
Evening Recreation Program Assistant
Musqueam Indian Band —Vancouver, BC
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Outlook
Quick apply
Women's Support Worker - Tung Sam Lau
Atira Women's Resource Society —Vancouver, BC
- $31.56 an hour
- Monday to Friday
- CPR Certification
- First Aid Certification
- Cleaning
Quick apply
Specialty Fitness Instructor (Group Fitness & HYROX Small Group Training)
Richmond Olympic Oval —Richmond, BC
- $44.12–$66.84 an hour
- Part-time
- CPR Certification
- Customer service
- High school diploma or GED
11d
Outdoors Coordinator
Vancouver Association for Survivors of Torture (VAST) —Vancouver, BC
- $27.05 an hour
- Part-time
- Inventory control
- In-person
Drawing & Painting Club Leader
Vancouver Lawn Tennis & Badminton Club —Vancouver, BC
- $18–$21 an hour
- Part-time
- CPR Certification
- Customer service
- English
Quick apply
Training Coordinator
Mission Possible —Vancouver, BC
- $25.25 an hour
- Full-time
- Analysis skills
- Travel
- Psychology
Dive Instructor and Sales Associate
Rowasnd's Reef —Vancouver, BC
- From $20 an hour
- Full-time
- Customer service
- In-person
- Guest services
- Store discount
- Mileage reimbursement
Quick apply
7d
Coordinator, Early Years Program (Full-time)
Lightwell Learning Society —Vancouver, BC
- $52,000–$55,000 a year
- Full-time
- Education
- Bachelor's
- Psychology
- Dental care
- Life insurance
Quick apply
3d
Prevention and Health Promotion Facilitator
Pacific Community Resources Society —Surrey, BC
- Weekends as needed
- Presentation skills
- Bachelor's
- First Aid Certification
Quick apply
Women's Support Worker - Tung Sam Lau- Part time Overnight
Atira Women's Resource Society —Vancouver, BC
- $31.56 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Cleaning
Quick apply
School Aged Childcare Supervisor Maternity Leave Contract
Burnaby Neighbourhood House —Burnaby, BC
- $23.39–$29.89 an hour
- Night shift
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
Manager, Learning & Development
McCarthy Tétrault LLP —Vancouver, BC
- $95,000–$105,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's
- Budgeting
- Paid time off

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Member Experience Representative

YMCA BC -
Vancouver, BC

Quick apply

Job details

Permanent | Full-time
$18.85–$20.60 an hour
5 days ago

Qualifications

Crisis intervention
CRM software
CPR Certification
Customer retention
Sales
Computer literacy
De-escalation techniques
Microsoft Office
First Aid Certification
Client services
Sales orientation
Customer service orientation
Cleaning
Customer support
Guest services
Communication skills
Client interaction
AED Certification

Full job description

Date Posted: September 1, 2026

Position Title: Member Experience Representative

Location: Robert Lee YMCA (955 Burrard St, Vancouver, BC V6E 0B1)

Term: Full-Time Permanent

Hours: 35 hours per week

Shifts: Monday to Friday, 3:15 PM to 10:45 PM with possibility to work weekend shifts

Start Date: As soon as possible

Salary: 0-500 hours $18.85 per hour
501-1000 hours $19.41 per hour
1001 – 1500 hours $20.00 per hour
1500 + hours $20.60 per hour

Reports To: Centre Manager

Benefits:

Free YMCA Gym Membership and/or Y@Home
Extended Health and Dental Benefits
Training and Professional Development Opportunities
Reduced childcare rates and priority placement for YMCA Staff
Be part of a charitable organization that positively impacts the community
Some benefits may vary based on region and employment terms

Nature & Scope

The Member Experience Representative works collaboratively with YMCA staff and volunteers to provide a safe and welcoming experience in branch. The primary focus on membership sales, engagement and retention while supporting delivery of YMCA BC Standards and member programs and services within the branch. The Member Experience Staff will work fluidly in the facility between the membership desk, fitness floor and child, family youth programming.

Major Responsibilities- in this position, you will:

Promote membership and program sales and services in a positive and professional manner
Provide facility tours through YMCA BC standards
Meet and exceed projected sales targets
Assist members and guests with fitness floor related questions including machine use, equipment locations and basic movement and exercise inquiries
Perform member orientation for the fitness floor and use of equipment
Oversee fitness floor, programming, and member behavior
Use established systems and structures to record and report on member satisfaction, interest trends and activities
Promote and educate on all program offerings relevant to member/family
Provide exemplary customer service to all members, guests, and participants in all program areas
Learn member names and use them during interactions
Engage in phone calls and engage in member retention calls
Provide The Y Way for service excellence
Provide assistance and support in program areas including fitness and child, family, youth programming
Support member and participant program check-in process
Assist with set up programming areas including group fitness and child, family and youth
Assist with training new staff/volunteers in procedures and practices
Be prepared to change course quickly based on situational changes to the schedule or program delivery
Diffuse conflict and stressful situations through a Non-violent Crisis Intervention methodology
Ensure the safety of all members, participants, staff, and property by following YMCA BC standards/policies/procedures and ensuring they are maintained amongst all members and staff
Remain calm and use supportive language when dealing with upset members and stressful situations
Maintains a neat, orderly, and clean environment, including all facility program areas, common spaces, and change rooms
Regular walk-throughs of program areas to ensure member compliance, safety and cleanliness

Qualifications-you bring:

Current Standard First Aid and CPR-C & AED certificate
Computer proficiency, including Microsoft Office and CRM systems experience
Experience with ActiveNet an asset
Excellent communication and interpersonal skills with customer service orientation
Experience in a fitness facility or recreation centre an asset
Access to reliable transit or a vehicle
Conflict resolution training an asset
Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
Successful candidates will be required to provide 3 satisfactory references

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at ymcabc.ca

Application Process-ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself > Talent > Career Centre)

Application Deadline: September 11, 2026

Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

If short-listed for a position: We will contact, you to move forward to the next step.
If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.

Quick apply

Refine Your Search

focus group participant jobs in vancouver, bc

Member Experience Representative

Youth Worker-Pathways to Strength Program (Part-Time)

Out of School Care, Team Lead

Kids' Club Leader

Program Coordinator, Youth Eco Alliance

Basketball Coach

Photography Instructor & Tour Host

Early Childhood Educator

Evening Recreation Program Assistant

Women's Support Worker - Tung Sam Lau

Specialty Fitness Instructor (Group Fitness & HYROX Small Group Training)

Outdoors Coordinator

Drawing & Painting Club Leader

Training Coordinator

Dive Instructor and Sales Associate

Coordinator, Early Years Program (Full-time)

Prevention and Health Promotion Facilitator

Women's Support Worker - Tung Sam Lau- Part time Overnight

School Aged Childcare Supervisor Maternity Leave Contract

Manager, Learning & Development

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