Vancouver, Bc Patient care coordinator vch Jobs – 44 Openings This Week

Intake Coordinator, Patient Care Quality Office
Vancouver Coastal Health —Vancouver, BC
- $35.37–$50.85 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's
- Wellness program
- Dental care
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health —Vancouver, BC
- $29.76–$31.64 an hour
- Travel
- Wellness program
- Dental care
Occupational Therapist - Access and Discharge Coordinator
Vancouver Coastal Health —Vancouver, BC
- $45.15–$56.17 an hour
- Word processing
- Databases
- Computer skills
- Wellness program
- Dental care
Medical Coordinator, Trans Specialty Care Program
Vancouver Coastal Health —Vancouver, BC
- Part-time
- Leadership
- Wellness program
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health —Richmond, BC
- $49.20–$63.47 an hour
- Temporary
- Administrative experience
- Supervising experience
- Computer skills
- Wellness program
- Dental care
Coordinator (RN/RPN) - Resident Care
Vancouver Coastal Health —North Vancouver, BC
- $49.20–$63.47 an hour
- Administrative experience
- Supervising experience
- Computer skills
- Wellness program
- Dental care
3d
Coordinator, Volunteer Resources
Vancouver Coastal Health —Vancouver, BC
- $33.83 an hour
- Temporary
- Bachelor's
- Wellness program
- Dental care
Social Work Assistant
Vancouver Coastal Health —Vancouver, BC
- $32.84 an hour
- Temporary
- Social Work
- Wellness program
- Dental care
7d
Relational Security Coordinator
Vancouver Coastal Health —Vancouver, BC
- $38.90–$55.92 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
11d
Tobacco Reduction Coordinator
Vancouver Coastal Health —Vancouver, BC
- $40.19–$50.20 an hour
- Weekends as needed
- Project management
- Bachelor's
- Leadership
- Wellness program
- Mileage reimbursement
Coordinator - Volunteer Resources
Vancouver Coastal Health —North Vancouver, BC
- $33.83 an hour
- Part-time
- Bachelor's
- Wellness program
- Dental care
Physiotherapy Assistant (Rehabilitation Assistant)
Vancouver Coastal Health —Vancouver, BC
- $32.84 an hour
- Wellness program
- Dental care
Medical Coordinator – Street Health & Supported Housing (Vancouver Community)
Vancouver Coastal Health —Vancouver, BC
- Part-time
- Leadership
- Wellness program
9d
Food Service Worker
Vancouver Coastal Health —Vancouver, BC
- $25.82 an hour
- Part-time
- Wellness program
- Dental care
Clinical Trainer, Workplace Violence Prevention
Vancouver Coastal Health —Vancouver, BC
- $38.82–$48.44 an hour
- Writing skills
- Education
- Computer skills
- Wellness program
- Dental care
Transition Services Coordinator (RN) - Nursing
Vancouver Coastal Health —Vancouver, BC
- $49.20–$63.47 an hour
- Full-time
- Word processing
- Databases
- Presentation skills
- Wellness program
- Dental care
Medical Coordinator, Primary Care
Vancouver Coastal Health —Vancouver, BC
- Part-time
- Leadership
- Wellness program
Mental Health Rehabilitation Worker - Social Service
Vancouver Coastal Health —Vancouver, BC
- $31.64 an hour
- Part-time
- High school diploma or GED
- Wellness program
- Dental care
Bed Coordinator/Community Liaison - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN)
Vancouver Coastal Health —Vancouver, BC
- $49.20–$63.47 an hour
- Administrative experience
- Supervising experience
- Travel
- Wellness program
- Dental care
Advisor, Protection Services
Vancouver Coastal Health —Vancouver, BC
- $35.37–$50.85 an hour
- Part-time
- Microsoft Office
- Bachelor's
- Human resources
- Wellness program
- Dental care
11d

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Intake Coordinator, Patient Care Quality Office

Vancouver Coastal Health -
Vancouver, BC

Apply Now

Job details

Full-time
$35.37–$50.85 an hour

Qualifications

Microsoft Powerpoint
Microsoft Excel
Bachelor's
Customer relationship management
Human Services
Social Work
Medical terminology

Full job description

Salary Details: The salary range for this position is CAD $35.37/Hr. - CAD $50.85/Hr. Job Summary:

Come work as an Intake Coordinator, Patient Care Quality Office with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an Intake Coordinator to join the Patient Care Quality Office Team. Apply today to join our team!

Please note that this position is full time in-office.

As an Intake Coordinator, Patient Care Quality Office (PCQO) with Vancouver Coastal Health you will:

Support Vancouver Coastal Health (VCH) in its focus on establishing and maintaining effective relationships with our patients/clients/residents.
Receive all incoming complaints, concerns, inquiries and compliments both internal and external stakeholders to VCH and determines the type and urgency of complaint/inquiry received.
Review and perform initial resolve, or may re-direct more complex complaints/concerns to a PCQO Liaison for follow up.
Maintain the department’s system for tracking, analyzing and reporting client feedback activities in the BC Patient Safety & Learning System (PSLS).
Provide analytics support to the Regional Manager, Regional Director and PCQO Liaisons in the tracking, management, resolution and education of patient/client/resident issues.
Work closely with all members of the PCQO team, VCH Executive Office, Quality & Patient Safety, Risk Management, and Communications and Public Affairs, referring to them all client feedback issues with the potential for liability or other risks to VCH.

In accordance with the Vision, Purpose and Values, and strategic priorities of the Vancouver Coastal Health Authority (VCH), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Qualifications:

Education & Experience

Bachelor's degree in a relevant human services discipline.
Three to five (3 to 5) years of recent, related public and client relations experience preferably in a health care setting, or an equivalent combination of education, training and experience.

Knowledge & Abilities

Demonstrated ability to deal effectively with the public and staff in a courteous, tactful and diplomatic manner.
A high degree of discretion and maturity in handling confidential information in sensitive and potentially emotionally charged situations.
Decision-making ability to appropriately triage all incoming complaints and inquiries from patients, families and staff.
Demonstrated understanding of complaints management, the BC Patient Safety & Learning System (PSLS), quality improvement and clinical/medical terminology.
Good working knowledge of software applications, including Word, PowerPoint and Excel.
Demonstrated ability to work under pressure and meet deadlines.
Demonstrated ability to function independently and organize work effectively.
Physical ability to perform the duties of the position.

Closing Statement:

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

Apply Now

Refine Your Search

patient care coordinator vch jobs in vancouver, bc

Intake Coordinator, Patient Care Quality Office

Community Care Assistant (Community Health Worker)

Occupational Therapist - Access and Discharge Coordinator

Medical Coordinator, Trans Specialty Care Program

Coordinator, Patient Care (RN) - Acute & Ambulatory Care

Coordinator (RN/RPN) - Resident Care

Coordinator, Volunteer Resources

Social Work Assistant

Relational Security Coordinator

Tobacco Reduction Coordinator

Coordinator - Volunteer Resources

Physiotherapy Assistant (Rehabilitation Assistant)

Medical Coordinator – Street Health & Supported Housing (Vancouver Community)

Food Service Worker

Clinical Trainer, Workplace Violence Prevention

Transition Services Coordinator (RN) - Nursing

Medical Coordinator, Primary Care

Mental Health Rehabilitation Worker - Social Service

Bed Coordinator/Community Liaison - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN)

Advisor, Protection Services

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