Job Summary
The Account Manager is responsible for generating new business through prospecting activities while also managing and growing existing client relationships. This role plays a fundamental part in achieving ambitious customer acquisition, revenue growth, and retention objectives. The Account Manager must be comfortable making presentations, working with channel partners, generating interest, qualifying prospects, closing sales, and identifying additional IT solutions to meet client needs.
Core Accountabilities
· Prospect for potential new clients and convert into increased business
· Manage and maintain strong relationships with existing clients, ensuring satisfaction and long-term retention
· Identify opportunities for additional IT services, business leasing, MDM management and Apple product solutions to drive client success
· Serve as the primary point of contact for key accounts, handling inquiries, addressing concerns and providing proactive support
· Meet potential clients by growing, maintaining, and leveraging your network
· Build and cultivate new client relationships by initiating communications and following up
· Create sales strategies
· Investigate lost sales and inactive customer accounts
· Prepare and present professional proposals
· Forecast sales for key accounts and maintain pipeline for activities
· Collaborate with Director of Sales to ensure leads are followed through
· Attend required sales meetings, events and training sessions
· Adhere to all company policies, procedures and business ethics codes.
Knowledge, Skills, and Abilities
· Consultative and solution prospecting/selling experience
· Ability to connect with people and build relationships
· Superior written/oral communication and presentation skills
· Experience conducting account mapping and developing prospecting strategy
· Capable and eager to make calls daily with the team
· Systematic, but flexible, self-directed; can prioritize and manage multiple work streams
· Perseverant, handles objections and rejection
· Thrives in a competitive team environment
· Resilient and adaptable, able to handle objections and rejection while maintaining a positive approach
· Tech-savvy, with the ability to learn and position new IT services and solutions
· Completion of Cisco Sales Training, ACN component of SEED training and other vendor training as required
Supervisory Responsibilities
This position has no supervisory responsibilities.
Working Conditions
The Account Manager works at the Simply Business Office and as a mobile employee at client sites. This position requires periods of driving, sitting, standing and walking. Some travel may be required. Own transportation is preferred.
Education/Experience Required
· Undergraduate degree and asset, preferably in business
· 2+ years previous sales experience
· Apple computer and accessory product knowledge an asset
· Excellent English written and oral skills required
· Computer knowledge: POS system, Excel, Windows, email and Internet
· Negotiating skills, capable of reading and writing contracts, assertive and diplomatic
· Confident in making decisions, able to work independently
· Time management skills, able to prioritize, capable of working under pressure
Required Licenses, Certificates, Registrations
· Valid BC Drivers’ License
Benefits
· Employee discounts
· Subsidized health benefits
· Bonuses
· Paid training
Expected start date: Immediate
Job Types: Full-time, Permanent
Salary: $50-65K salary plus expected commission of $35-50K+ (no cap)
Share your passion and experience, help inspire others to do their best. Explore, learn, and feel the satisfaction of making a difference.
Whether you’re still in university or college, recently graduated, or a seasoned professional, you’ll find opportunities here that will help you grow. After all, this company was founded by four high school teachers, and lifelong learning is in our DNA.
Simply Computing celebrates diversity and inclusion. We strive to create a safe and welcoming environment for everyone. Being unique is powerful, and we are committed to building a team that is inclusive. Supporting a team that includes a variety of backgrounds and viewpoints makes us stronger. We value creative solutions to problem solving and aim to learn, grow, and improve ourselves.
We thank all those who have applied, however only the candidates selected will be contacted.
Job Types: Full-time, Permanent
Pay: $85,000.00-$115,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Application question(s):
- Rate your knowledge of Apple products and services
- There are many applicants - why should we choose you?
Education:
- Bachelor's Degree (preferred)
Experience:
- Business development: 2 years (preferred)
Work Location: In person
