Vancouver, Bc Service desk supervisor Jobs – 110 Openings This Week

Operations - Security Site Manager (Guardteck)
Kandor Management —Vancouver, BC
- $75,000–$85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Operations - Security Site Manager (Guardteck)
Guardteck Security —Vancouver, BC
- $75,000–$85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Administrative and Data Entry Clerk, Newborn Screening - BC Children’s Hospital and Women’s Hospital & Health Centre
PHSA —Vancouver, BC
- $28.26 an hour
- Full-time
- High school diploma or GED
- Recruiting
3d
Front Desk Supervisor
Accent Inns Inc. —Burnaby, BC
- $23–$27 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
1d
Concierge Supervisor
QuadReal Property Group —Vancouver, BC
- $60,000–$70,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
6d
IT Service Desk Specialist
First National Financial —Vancouver, BC
- $52,440–$68,995 a year
- Contract
- Windows
- Microsoft Office
- In-person
Quick apply
6d
Building Service Worker
Richmond Public Library —Richmond, BC
- $28.90–$33.93 an hour
- Weekends as needed
- Maintenance
- English
- High school diploma or GED
Quick apply
2d
ORC Loss Prevention Specialist - Supporting Lululemon
Triumph Protection Group —Vancouver, BC
- $25–$27 an hour
- Full-time
- Customer service
- High school diploma or GED
- Supervising experience
Quick apply
9d
Reservations Agent
Pan Pacific Vancouver —Vancouver, BC
- $26.34 an hour
- Weekends as needed
- Marketing
- Microsoft Office
- Databases
Quick apply
5d
Team Lead, Front Desk
FirstService Residential —Burnaby, BC
- $23–$26 an hour
- Full-time
- Customer service
- English
- Supervising experience
- Dental care
- Tuition reimbursement
Quick apply
Service Delivery Supervisor
AnswerNet —Vancouver, BC
- $60,000–$80,000 a year
- Monday to Friday
- Remote
- Customer service
- Microsoft Office
- Analysis skills
Quick apply
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market —Burnaby, BC
- $18.50–$25.00 an hour
- Part-time
- Customer service
- Basic math
- No experience needed
- Store discount
- Paid time off
Program Assistant (Canada Summer Jobs) - Vancouver
Strive Living —Vancouver, BC
- $21 an hour
- Part-time
- Microsoft Office
- First Aid Certification
- Communication skills
- Wellness program
- Designated paid holidays
Quick apply
6d
Front Desk Administrative Assistant
Vancouver Aboriginal Child & Family Services Society —Vancouver, BC
- $50,190.86–$56,546.21 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Employee assistance program
cleaning supervisor
SBD Auto Services —Burnaby, BC
- $36.60 an hour
- Full-time
- English
- High school diploma or GED
- Flexible schedule
Concierge Supervisor
Cleantech Service Group —Richmond, BC
- $50,000 a year
- Overtime
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
6d
Cashier Team Member (Front End Service) - Full Time
Whole Foods Market —Vancouver, BC
- $18.50–$25.00 an hour
- Weekends as needed
- Customer service
- Basic math
- No experience needed
- Store discount
- Paid time off
Guest Service Supervisor
Harbour Cruises —Vancouver, BC
- $25 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Construction Superintendent
Prodigy Construction Inc. —Vancouver, BC
- Full-time
- Supervising experience
- Project management
- First Aid Certification
- Dental care
- Vision care
Quick apply
Site Security Manager - Commercial Property
Guardteck Security —Vancouver, BC
- $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
Quick apply

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service desk supervisor jobs near vancouver, bc

Operations - Security Site Manager (Guardteck)

Kandor Management
Vancouver, BC

Quick apply

Job details

Full-time
$75,000–$85,000 a year

Qualifications

Luxury retail sales
Microsoft Excel
Microsoft Outlook
Customer service
CCTV
Supervising experience
Computer skills
Leadership
Communication skills

Full job description

About Guardteck & Kandor Management
Guardteck provides tailored security solutions for a wide range of environments, including commercial buildings, residential sites, and community spaces. As part of Kandor Management Corporation, we're not your typical security company—we're building something different.

We live by five core values:
Community First – Servant heart, respectful, pride of place, mindful. Not selfish.
Above and Beyond – Finishing touch, go the extra step, give more. Not average.
Accountability – Ownership mindset, do what we say, keep our word. No excuses.
Creative Initiative – Outside of the box thinking, proactive problem solving, resourceful. Not indifferent.
Be Awesome – Be prepared. Be well presented. Have a good attitude. Not a low vibe.

If these values resonate with you, keep reading.

Job Title: Security Site Manager
Job Description
Are you a security professional who thrives under pressure and knows how to lead a team to excellence? Guardteck Security is seeking a dynamic Site Security Manager – Luxury Retail Property to oversee operations at a major luxury retail shopping centre in Vancouver, BC, where elevated customer service, strong leadership, and a polished security presence are essential to success.

In this role, you will:

Lead from the front – oversee daily security operations while mentoring and developing your team to deliver exceptional service in a high-profile retail environment
Be the go-to problem solver – respond swiftly and strategically to incidents, making critical decisions that protect tenants, shoppers, guests, employees, and property
Drive performance – set the standard for professionalism, accountability, and service excellence across the site

This is not a desk-only role. You will be the leader who sets the tone, handles the unexpected with confidence, and ensures security operations run smoothly, professionally, and efficiently in one of Vancouver’s premier retail environments. If you are ready to step into a role where your expertise, leadership, and judgment truly matter, we want to hear from you.

Job Responsibilities
Operational Management

Ensure all staff assigned on-site follow Guardteck’s standards, rules, policies, and site procedures.
Review all Incident Reports and the Daily Dispatch Log each day to ensure all pertinent information is captured accurately and professionally.
Ensure the Daily Dispatch Log and any Incident Reports are distributed daily in accordance with Guardteck SOP.
Review the contract and ensure the site remains fully compliant with all pre-requisite and site-required training for all staff working on-site.
Follow up with the Guardteck Operations Team to ensure all outstanding training requirements are actioned.
Meet with the Guardteck Account Manager at least once every two weeks and ensure meeting minutes are recorded and shared.
Complete monthly scorecards to provide the Account Management Team with an operational update on site performance.
Ensure KPIs are being followed and report any exceptions to the Account Management Team.
Respond to after-hours emergencies to support site staff and ensure information is communicated through the appropriate channels.
Act as a key operational leader during on-site incidents and emergency situations.
Support investigations involving major incidents, property concerns, guest complaints, or matters involving the Security Team.
Ensure CCTV and integrated security systems are used effectively to support incident review and investigation processes.

Team Leadership & Mentoring

Coach and develop the site’s Security Leadership Team.
Develop and implement robust security strategies and policies to protect the property, retailers, shoppers, visitors, employees, and facilities.
Conduct bi-yearly and annual Employee Performance Reviews for all staff assigned on-site.
Coordinate and execute random tabletop exercises such as fire drills and active threat scenarios, including active shooter, bomb threats, and weapons-related incidents.
Hold monthly meetings with Shift Supervisors and the Site Security Management Team, ensuring meeting minutes are tabulated and sent to the Guardteck Operations Team.
Support employee recognition initiatives, including Employee of the Month selection.
Promote accountability, professionalism, concierge-level customer service, and service excellence across the security team.
Conduct random site visits and performance checks to ensure staff remain proactive, polished, and compliant with assigned duties.

Client Interaction

Conduct random security threat assessments of the property and liaise with the Guardteck Account Manager and the Site Property Management Team to identify ways to improve the security program and enhance operational efficiency.
Maintain and update emergency response plans, ensuring employees know their roles and responsibilities and that client updates are communicated as needed.
Meet with Site Property Management at least twice per month and ensure meeting minutes are documented and submitted to the Guardteck Operations Team.
Check in with the Site Property Management Team daily and conduct random site walkthroughs in partnership with Property Management.
Respond to and action client requests made via email or telephone in a timely, professional, and efficient manner.
Maintain strong working relationships with retailers, property representatives, contractors, and other site stakeholders in a high-end retail environment.

Knowledge, Skills, and Abilities

Minimum of 2–3 years of experience as a Security Site Supervisor, Site Security Manager, or Security Operations Manager, leading a large security team.
Experience in luxury retail security, shopping centre security, commercial property security, or high-profile customer-facing environments is a strong asset.
Experience with integrated security systems, including CCTV, access control, and intrusion systems.
Advanced computer skills, including Excel, Word, and Outlook.
Ability to work independently and as part of a team.
Outstanding problem-solving skills, attention to detail, and awareness of Guardteck’s business environment and relationships.
Strong customer service, interpersonal communication, and leadership skills.
Ability to maintain confidentiality and discretion at all times.
Minimum OFA 2 Certification, or willingness to attain certification.
AST Certification, or willingness to attain certification.

#GTHP

Why Join Guardteck?
Growth Potential
We're growing rapidly and invest in people who prove themselves.
Learn and Develop
You'll gain exposure to all aspects of operations—client relations, leadership, recruitment, compliance, operational excellence, and more. This is an incredible learning opportunity.
Supportive Team Culture
You'll work in a collaborative team that genuinely supports each other.
Purpose-Driven Work
Our security officers, cleaners, and support staff keep communities safe and buildings running. You'll play a key role in supporting the people who do this essential work.
Recognition & Appreciation
We notice when people go above and beyond, and we celebrate wins—big and small. If you're excited about this opportunity and think you'd be a great fit, we'd love to hear from you!

Ready to be awesome? Apply today and help us build something special.

Guardteck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick apply

Refine Your Search

service desk supervisor jobs in vancouver, bc

Operations - Security Site Manager (Guardteck)

Operations - Security Site Manager (Guardteck)

Administrative and Data Entry Clerk, Newborn Screening - BC Children’s Hospital and Women’s Hospital & Health Centre

Front Desk Supervisor

Concierge Supervisor

IT Service Desk Specialist

Building Service Worker

ORC Loss Prevention Specialist - Supporting Lululemon

Reservations Agent

Team Lead, Front Desk

Service Delivery Supervisor

Cashier Team Member (Front End Service) - Part Time

Program Assistant (Canada Summer Jobs) - Vancouver

Front Desk Administrative Assistant

cleaning supervisor

Concierge Supervisor

Cashier Team Member (Front End Service) - Full Time

Guest Service Supervisor

Construction Superintendent

Site Security Manager - Commercial Property

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