Tenant Services Manager (PV3423)
ProVita Care Management —Delta, BC
- $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Accounts Payable & Payroll Specialist
Nurse Next Door —Vancouver, BC
- $65,000–$85,000 a year
- Full-time
- Microsoft Office
- Accounting
- QuickBooks
- Dental care
- Paid time off
Quick apply
Head of Operations
Optima Living —Vancouver, BC
- Full-time
- Bachelor's
- Travel
- Business
Health and Wellness Manager
Verve Senior Living —Vancouver, BC
- $74,000–$78,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
LPN (Casual) - The Waterford
Bria Communities —Delta, BC
- $32.84–$41.35 an hour
- English
- Nursing
- Flexible schedule
Registered Care Aide
Nurse Next Door —Vancouver, BC
- $23–$25 an hour
- Every Weekend
- CPR Certification
- Caregiving
- English
- Flexible schedule
Quick apply
CDA for mobile Dental Hygiene practice * unique position *
Willow Mobile Dental Hygiene Inc —North Vancouver, BC
- $26–$31 an hour
- Part-time
- English
- Organizational skills
- Communication skills
- Dental care
Quick apply
5d
Human Resources Systems Partner
Century Group —New Westminster, BC
- $80,000–$100,000 a year
- Full-time
- Hotel
- Analysis skills
- Presentation skills
Home Support Worker / Caregiver - Mandarin/Cantonese Speaker
Shylo Home Healthcare —North Vancouver, BC
- $24.15 an hour
- Part-time
- CPR Certification
- Nursing
- Medication administration
- Dental care
- Paid time off
Quick apply
Registered Nurse - Primary Care
Mid-Main Community Health Centre —Vancouver, BC
- $45.00–$55.91 an hour
- Part-time
- Nursing
- Patient care
- In-person
- Wellness program
- Disability insurance
Quick apply
Corporate Marketing & Communications Specialist
Century Group —New Westminster, BC
- $75,000–$95,000 a year
- Full-time
- Marketing
- Writing skills
- Hotel
Caregiver - Peritoneal Dialysis
Nurse Next Door —Burnaby, BC
- $23 an hour
- Every Weekend
- Caregiving
- English
- Bachelor's
Quick apply
Gardening Volunteer
VRS Communities Society —Vancouver, BC
- Part-time
- Leadership
Licensed Practical Nurse
Amica Senior Lifestyles —Metro Vancouver Regional District, BC
- $39.50 an hour
- On call
- CPR Certification
- Leadership
Recreation Coordinator
Hopehill —Vancouver, BC
- $32–$33 an hour
- Weekends as needed
- CPR Certification
- Management
- First Aid Certification
- Disability insurance
- Dental care
Quick apply
Cook (Casual/On-Call)
PARC Retirement Living —North Vancouver, BC
- $27.26–$29.93 an hour
- Part-time
- No university degree
- Restaurant
Quick apply
2d
Licensed Practical Nurse
Amica Senior Lifestyles —West Vancouver, BC
- $39.50 an hour
- Part-time
- CPR Certification
- Leadership
Cook (Casual) - The Waterford
Bria Communities —Delta, BC
- $23.56 an hour
- English
- Flexible schedule
Sushi Cook
Nikkei Seniors Health Care and Housing Society —Burnaby, BC
- $25.61–$27.31 an hour
- Part-time
- Hospitality
- Customer service
- Cooking
Quick apply
Cook (Casual) - The Wexford
Bria Communities —Delta, BC
- $24.66 an hour
- English
- Flexible schedule
3d

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working with seniors jobs near vancouver, bc

Tenant Services Manager (PV3423)

ProVita Care Management -
Delta, BC

Quick apply

Job details

Full-time
$85,000 a year
9 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Assisted living
Customer service
Post-secondary education
Microsoft Office
Databases
Administrative experience
Business
Leadership
Communication skills
Time management

Full job description

Tenant Services Manager – Assisted Living

Lead resident services and operations in a welcoming assisted living community.

Make a meaningful impact on the lives of seniors and their families every day.
Lead tenant services, occupancy coordination, administration, and resident experience initiatives.
Opportunity to build strong relationships with residents, families, and interdisciplinary teams.
Full-time leadership position with opportunities for professional growth and development.
Salary: $85,000 per year

Position Overview

As the Tenant Services Manager, you will play a key role in shaping the resident and family experience. You will oversee tenant services, occupancy coordination, reception and administrative operations, billing support, tenancy documentation, and resident transitions.

Working closely with the Operations Manager and interdisciplinary teams, you will help ensure residents and families receive timely, compassionate support while maintaining efficient operational processes and compliance with organizational standards.

Key Responsibilities

Lead and oversee day-to-day tenant services, reception, and administrative operations within the assisted living community.
Serve as a primary point of contact for residents, families, staff, and external partners.
Coordinate resident move-ins, transfers, room changes, and move-outs, ensuring a smooth and positive experience.
Maintain tenancy agreements, occupancy records, resident files, and related documentation.
Support occupancy management and provide reporting to assist with operational planning.
Oversee billing support processes, resident accounts, deposits, and administrative records.
Supervise and support reception and administrative team members through coaching, training, and performance management.
Collaborate with housekeeping, maintenance, dining, wellness, recreation, and external service providers to ensure exceptional resident service.
Respond to resident and family inquiries, concerns, and service requests in a professional and compassionate manner.
Prepare reports, correspondence, notices, meeting materials, and operational documentation.
Participate in quality improvement initiatives, audits, accreditation preparation, and compliance activities.
Ensure confidentiality and compliance with privacy, health and safety, and organizational policies.
Identify opportunities to improve operational efficiency, resident satisfaction, and service delivery.
Support resident and family meetings, community events, tours, and special projects as required.

Ideal Candidate Profile

The successful candidate will be a highly organized, compassionate, and collaborative leader who is passionate about creating positive experiences for seniors and their families.

Qualifications & Experience

Post-secondary education in Business Administration, Healthcare Administration, Hospitality, Property Management, Gerontology, or a related field, or an equivalent combination of education and experience.
Three to five years of experience in assisted living, seniors housing, healthcare administration, hospitality, resident services, property administration, or customer service operations.
One to two years of supervisory, team lead, or leadership experience preferred.
Experience coordinating occupancy, tenancy administration, resident services, billing support, or administrative operations.
Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
Ability to obtain and maintain a Criminal Record Check and required TB clearance.

Knowledge, Skills & Abilities

Strong customer service and relationship-building skills.
Excellent verbal and written communication abilities.
Strong organizational and time-management skills with the ability to manage multiple priorities.
Sound judgment, discretion, and problem-solving capabilities.
Ability to maintain confidentiality and handle sensitive information professionally.
Comfortable working with technology, databases, electronic documentation systems, and reporting tools.
Commitment to person-centered service, respect, dignity, and resident choice.

We are seeking an individual who thrives in a dynamic environment, enjoys working collaboratively across departments, and is committed to delivering exceptional service to residents and families.

If you are a caring and motivated professional who enjoys making a difference in the lives of seniors while building a rewarding leadership career, Apply Today!

Quick apply

Refine Your Search

working with seniors jobs in vancouver, bc

Tenant Services Manager (PV3423)

Accounts Payable & Payroll Specialist

Head of Operations

Health and Wellness Manager

LPN (Casual) - The Waterford

Registered Care Aide

CDA for mobile Dental Hygiene practice * unique position *

Human Resources Systems Partner

Home Support Worker / Caregiver - Mandarin/Cantonese Speaker

Registered Nurse - Primary Care

Corporate Marketing & Communications Specialist

Caregiver - Peritoneal Dialysis

Gardening Volunteer

Licensed Practical Nurse

Recreation Coordinator

Cook (Casual/On-Call)

Licensed Practical Nurse

Cook (Casual) - The Waterford

Sushi Cook

Cook (Casual) - The Wexford

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