Position Summary
The Door Security team member plays a key role in creating a safe, welcoming, and enjoyable environment for all guests at The Taphouse Coquitlam. This position combines security, customer service, and crowd management to ensure every guest can have a great time while maintaining a respectful and secure atmosphere. Responsibilities include monitoring guest behavior, checking identification, enforcing venue policies, and responding professionally to incidents or emergencies.
Key Responsibilities
- Greet guests in a friendly and professional manner upon arrival.
- Verify identification and ensure compliance with BC liquor laws and venue policies.
- Monitor guest conduct and maintain a safe environment throughout the venue.
- Identify and address potential issues before they escalate.
- De-escalate conflicts using strong communication and conflict-resolution skills.
- Refuse entry or remove guests when necessary in accordance with venue policies.
- Assist with crowd control during busy periods, special events, and closing time.
- Conduct regular walkthroughs of the venue to identify safety concerns.
- Respond appropriately to emergencies, accidents, or disturbances.
- Work closely with management, bartenders, servers, DJs, and other staff to ensure smooth operations.
- Monitor occupancy levels and maintain clear entrances, exits, and emergency routes.
- Promote a positive atmosphere where guests feel welcome, respected, and safe.
Qualifications
- Previous security, hospitality, nightclub, or customer service experience preferred.
- Valid BC Security Worker License preferred or willingness to obtain.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Excellent judgment and conflict-resolution abilities.
- Ability to work evenings, weekends, holidays, and late-night shifts.
- Physically capable of standing and walking for extended periods.
What Success Looks Like
A successful bouncer at The Taphouse Coquitlam is approachable, professional, and focused on creating an environment where guests can enjoy themselves safely. The goal is not just to enforce rules, but to help ensure every guest has a fun, memorable, and secure experience while protecting staff, patrons, and the venue
Pay: From $25.00 per hour
Benefits:
- Discounted or free food
- On-site parking
- Store discount
Work Location: In person
