Vancouver Bc Casino manager Jobs – 15 Openings This Week

Manager, Player Development - Casino Vancouver
Casino Vancouver —Coquitlam, BC
- $75,000–$105,000 a year
- Weekends as needed
- Computer literacy
- Salesforce
- English
Quick apply
7d
Relief Food & Beverage Manager - River Rock Casino Resort
River Rock Casino Resort —Richmond, BC
- $27 an hour
- Weekends as needed
- Bar
- Restaurant management
- Hotel
Quick apply
14d
Pit Manager
Parq Casino —Vancouver, BC
- $65,000–$72,000 a year
- Weekends as needed
- Customer service
- Windows
- Microsoft Office
- Dental care
- Tuition reimbursement
Quick apply
Box Office Manager
River Rock Casino Resort —Richmond, BC
- $54,000–$70,000 a year
- Weekends as needed
- Inventory control
- Sales
- Team management
Quick apply
Project Manager, Lahal Casino Management
Lahal Management LP —Coquitlam, BC
- $80,000–$125,000 a year
- Immediate opening
- PMP
- Microsoft Office
- Analysis skills
Quick apply
7d
Cage Shift Manager
Parq Casino —Vancouver, BC
- $60,000–$65,000 a year
- Full-time
- Microsoft Office
- Hotel
- Analysis skills
- Dental care
- Tuition reimbursement
Quick apply
14d
Food & Beverage Supervisor - River Rock Casino Resort
Lahal Management LP —Richmond, BC
- $20.19 an hour
- Weekends as needed
- Computer literacy
- Restaurant management
- Microsoft Office
Quick apply
7d
Regional Human Resources Manager- Labour Relations Experience Required
Grand Villa Casino —Delta, BC
- $105,074–$120,000 a year
- Full-time
- Microsoft Word
- Hotel
- Project management
Catering Sales Manager / Conference Service Manager
River Rock Casino Resort —Richmond, BC
- $55,000–$65,000 a year
- Weekends as needed
- Computer literacy
- Microsoft Office
- Hotel
Quick apply
Security Supervisor
Grand Villa Casino —Burnaby, BC
- $25.82 an hour
- Full-time
- Analysis skills
- Team management
- Human resources
Security Supervisor
Parq Casino —Vancouver, BC
- $26.89–$27.69 an hour
- Full-time
- Hotel
- High school diploma or GED
- First Aid Certification
- Dental care
- Tuition reimbursement
Quick apply
Food & Beverage Lead (Casual)
River Rock Casino Resort —Richmond, BC
- $18.43 an hour
- Sales
- Sanitation
- English
Quick apply
Food & Beverage Lead Starbucks
River Rock Casino Resort —Richmond, BC
- $18.43 an hour
- Weekends as needed
- Hospitality
- Inventory management
- Customer service
Quick apply
10d

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Food & Beverage Supervisor-PCK
Great Canadian —Pickering, ON
Develops communication implementation plans to optimize performance of entertainment, promotions and special events; maximizes awareness and participation from…
$26.25–$30.30 an hour
7d
Slot Supervisor (Part time) 2-PCK
Great Canadian —Pickering, ON
This position will be responsible for creating a memorable experience for our guests by responding to escalated guest concerns on the gaming floor, handling…
$26.25–$30.30 an hour
4d

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casino manager jobs near vancouver bc

Manager, Player Development - Casino Vancouver

Casino Vancouver
Coquitlam, BC

Quick apply

Job details

Full-time
$75,000–$105,000 a year
7 days ago

Qualifications

Outbound sales
Computer literacy
Salesforce Platform
Salesforce
Coaching
Serving It Right
Post-secondary education
English
Microsoft Office
Databases
Business development
Continuous improvement
Decision making
Mentoring
Budgeting
Outbound calling
Training & development
Guest services
Phone etiquette
Telemarketing
Team motivation
Driving Licence

Full job description

As the Manager, Player Development, you will shape the VIP experience at Casino Vancouver by leading a high‑performing team, cultivating meaningful guest relationships, and driving strategic growth across our most valuable segments. Reporting to the General Manager, you will champion a culture of personalized service, data‑driven decision making, and proactive engagement—ensuring every VIP guest feels recognized, valued, and connected to the property. This role is both guest‑centric and business‑focused, requiring a leader who can inspire their team, elevate service standards, and execute targeted strategies that strengthen loyalty and expand revenue opportunities.

Reporting to the General Manager, You will be responsible for identifying, developing and sustaining quality business relationships with all VIP Guests in a way that enhances guest loyalty while growing the casino’s business.

Key Accountabilities

Responsible and accountable for increasing the percentage of VIP carded play, according to established targets
Provide day‑to‑day leadership, coaching, and direction to the VIP Host/Player Development team to ensure consistent delivery of high‑touch guest service and achievement of program targets.
Approaching and building new guest relationships & maintaining and enhancing existing guest relationships
Train, mentor, and upskill team members in relationship‑building, guest engagement, and data‑driven player development strategies.
Set clear expectations, monitor performance metrics, and conduct regular check‑ins to support continuous improvement and accountability.
Utilizing telemarketing skills to win back inactive guests, increasing play of decliners and marketing special events, entertainment and promotions
Proactively networking by attending community events
Developing and maintaining VIP database utilizing Player development tool
Serving as a “Good Will Ambassador” for the casino by providing exemplary service on a daily basis
Promoting Privé Club Card Program, property amenities and marketing programs to our guests in addition to
Guide team members in identifying high‑value guests, creating personalized engagement plans, and executing targeted outreach to grow loyalty and revenue.
Adhering to Provincial and Federal regulations
Assisting in developing operational budgets as they pertain to VIP players and promotions
Managing the day-to-day budget for the VIP program based on established program criteria
Analyzing guest play and making sound investment decisions as per guidelines when awarding complimentary products/services
Working with team members to develop strategies and tactics to drive the success of the Casino
Performing other duties as required

Education and Qualifications

Flexibility for scheduling as this position will require working evenings, weekends and holidays
Minimum 2 years guest service experience preferably in Player Development
Minimum 2 years of management experience preferably in Gaming industry
Sales and business development experience an asset; Post secondary education an asset
The ability to speak additional languages considered an asset
Computer literacy in all applications of MS Office; knowledge of Salesforce an asset
Strong English communications skills — both verbal and written, with superior telephone etiquette
Strong understanding of Slots and Table Games operations and knowledge of all gaming policies
Proven record of high guest service delivery skills; excellent interpersonal skills
The ability to successfully obtain and maintain a Gaming Worker license through the Gaming Policy and Enforcement Branch (GPEB)
Ability to obtain a Serving It Right certificate
Ability to possess and maintain a valid driver’s license and have access to reliable transportation

Work Environment Considerations

Standing for long periods of time, interruptions and non-traditional work hours

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well‑being, growth, and long‑term success. Team members receive extended health benefits starting immediately upon hire, paid wellness days, and a Company‑matching RRSP program with up to a 4% match to help you plan for the future. This role also includes three weeks of pro‑rated annual vacation, supporting work–life balance.

Compensation for this position is aligned with experience, with a salary range of $75,000–$105,000, and eligibility for a performance‑based bonus structure that rewards strong operational results, leadership impact, and contributions to operational excellence.

Exclusive Staff Perks

Team members enjoy a variety of discounts across the resort, including:

Dining discounts, including at Gordon Ramsay Steak
Hotel discounts

The Company is committed to diversity, equity, and inclusion and we welcome all qualified team members to apply. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.

We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Quick apply

Refine Your Search

casino manager jobs in vancouver bc

Manager, Player Development - Casino Vancouver

Relief Food & Beverage Manager - River Rock Casino Resort

Pit Manager

Box Office Manager

Project Manager, Lahal Casino Management

Cage Shift Manager

Food & Beverage Supervisor - River Rock Casino Resort

Regional Human Resources Manager- Labour Relations Experience Required

Catering Sales Manager / Conference Service Manager

Security Supervisor

Security Supervisor

Food & Beverage Lead (Casual)

Food & Beverage Lead Starbucks

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