Vancouver Bc Customer experience specialist Jobs – 791 Openings This Week

Customer Success Specialist
West Coast Reduction —Vancouver, BC
- $55,000–$65,000 a year
- Weekends as needed
- CRM software
- Hospitality
- Heavy lifting
Quick apply
Customer Account Specialist
SPK Strategic Group —Burnaby, BC
- $43,500–$58,500 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
1d
CVRT Technician & Patient Intake Specialist
StabilityLAB —Vancouver, BC
- From $23 an hour
- Sales
- Customer service
- Medical office experience
Quick apply
13d
Proposals & Pursuits Specialist
Fraser River Pile & Dredge —New Westminster, BC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada —Vancouver, BC
- $35,000–$50,000 a year
- Full-time
- Salesforce
- English
- Business development
- Profit sharing
Maintenance Manager
Crown Packaging —Richmond, BC
- $95,000–$125,000 a year
- Overtime
- Continuous improvement
- Team management
- Human resources
- Disability insurance
- Dental care
Quick apply
Leasing Specialist & Tenant Liaison
Devonshire Properties Inc. —Vancouver, BC
- $45,000–$47,500 a year
- Full-time
- Sales
- Marketing
- Customer service
- Dental care
- Tuition reimbursement
Quick apply
Growth Marketing Specialist/-Leader
Raute Canada Ltd —Delta, BC
- $75,000–$95,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- In-person
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada —Vancouver, BC
- $35,000–$50,000 a year
- Full-time
- Salesforce
- English
- Business development
- Profit sharing
Large Format Finishing & Fabrication Specialist, Digital Printing
The Printing House —Vancouver, BC
- $22–$25 an hour
- Immediate opening
- Maintenance
- Assembly
- Quality Control
Quick apply
12d
Sales Specialist
Robertson and Company —Vancouver, BC
- $40,000 a year
- Full-time
- Salesforce
- Business development
- Presentation skills
Quick apply
Chief Operating Officer (COO)
Yorkwell Apparel (Canada) Ltd. —Burnaby, BC
- $150,000 a year
- Full-time
- Marketing
- Inventory management
- Customer service
- Store discount
- Dental care
Quick apply
Product Support Specialist II
IBC Technologies Inc. —Burnaby, BC
- $64,000–$74,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Plumbing
- Paid time off
9d
Product Support Specialist II
IBC Technologies —Burnaby, BC
- $64,000–$74,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Plumbing
- Paid time off
9d
Customer Experience Specialist
Milani Plumbing Heating & Air Conditioning Ltd. —Burnaby, BC
- $20–$24 an hour
- Full-time
- English
- Data entry
- Typing
- Disability insurance
- Dental care
Quick apply
IT Specialist
Nurse Next Door —Vancouver, BC
- From $70,000 a year
- Full-time
- High school diploma or GED
- Continuous improvement
- Computer networking
Quick apply
Packaging Specialist
Eminence Organic Skin Care —Vancouver, BC
- Full-time
- Hybrid work
- Research
- Quality Control
- Budgeting
- Wellness program
- Tuition reimbursement
Quick apply
Retail Excellence Specialist
Inspired Cannabis —Vancouver, BC
- $65,000–$70,000 a year
- Full-time
- Merchandising
- Analysis skills
- Bachelor's
Quick apply
Customer Service Specialist
FOTILE(方太) APPLIANCES CANADA LTD —Richmond, BC
- From $17.85 an hour
- Full-time
- Microsoft Outlook
- English
- Data entry
- Profit sharing
- Designated paid holidays
Quick apply
Travel Sales Consultant
Goway Travel —Vancouver, BC
- $48,000 a year
- Hybrid work
- Sales
- Customer service
- Salesforce
- Disability insurance
- Dental care
Quick apply
6d

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Customer Success Specialist

West Coast Reduction -
Vancouver, BC

Quick apply

Job details

Full-time
$55,000–$65,000 a year

Qualifications

CRM software
Hospitality
Class 5 Licence
Cold calling
Client onboarding
Heavy lifting
Technical support
Instructor-led training method
Customer service orientation
Prospecting
Outbound calling
Data collection
Training & development
Escalation handling
Communication skills
Project progress tracking
Driving Licence

Full job description

About West Coast Reduction Ltd.

At West Coast Reduction Ltd., we’re committed to ensuring that "Nothing is Left Behind." We collect food waste and by-products from farms, restaurants, bakeries, and supermarkets, transforming them into ingredients for animal feed, renewable energy, and thousands of other products used every day. Our mission contributes to a sustainable food supply and helps create cleaner, healthier communities. Learn more at www.wcrl.com.

Why Join Us?

Join a reputable, family-owned company with a legacy of sustainability and over 450 employees.
Enjoy continuous training and development to grow your career.
Access a comprehensive benefits package, including extended health benefits.
Take advantage of our generous RRSP matching program after one year.
Play a vital role in a company making a tangible impact on environmental sustainability.

About the role
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and commercial kitchen customers.

This is an execution-focused, individual-contributor role that works directly with operators, kitchen managers and back-of-house teams to ensure successful implementation and sustained use of Beyond Oil. The position also supports selected Redux service onboarding and customer-success activities related to used cooking oil recycling, organics recovery and other Redux programs. The role is not primarily responsible for prospecting or closing new business.

A valid Class 5 driver’s license and personal vehicle are required for this position.

Annual base salary $55,000 to 65,000

Key Responsibilities
General Responsibilities

Support a portfolio of restaurant and commercial kitchen customers across the Lower Mainland and broader BC market
Maintain close day-to-day collaboration with the Regional Manager of Redux Services, Beyond Oil Sales Representatives and WCRL operations teams
Build credibility and rapport with customer contacts by providing dependable, practical and hands-on support
Address customer questions and help troubleshoot implementation or service issues, escalating to the appropriate sales, collection, operations or management teams when required
Maintain accurate and up-to-date customer records, visit notes, trial data and follow-up actions in the CRM and other required systems
Represent Beyond Oil, Redux and WCRL professionally at customer meetings, new account launches, training sessions and industry events as directed

Pilot Implementation, Onboarding & Training (Primary Focus - 50%)

Plan, coordinate and carry out Beyond Oil POC trials and onboarding visits for new customer locations
Conduct site assessments to understand fryer configurations, oil-management practices, kitchen workflows, operating constraints and customer readiness
Coordinate the product, testing equipment, trial materials and training resources required for each implementation
Deliver Beyond Oil product, samples and trial materials to customer sites as required for pilots, launches and time-sensitive customer support
Support hands-on trial execution, including fryer preparation, oil straining or filtration, dosing, TPM testing, data collection and observation of kitchen procedures
Deliver practical training and train-the-trainer sessions for kitchen leaders and back-of-house teams on proper Beyond Oil usage and safe handling procedures
Ensure customer teams understand the required operating routines, responsibilities and performance expectations before the trial or rollout is completed
Track pilot progress, document results and communicate implementation status, risks and next steps to Redux leadership and the responsible Sales Representative
Complete post-pilot follow-up and support a clear handoff into ongoing customer adoption and service

Customer Success & Ongoing Adoption (Secondary Focus - 35%)

Conduct scheduled customer visits and follow-ups to reinforce correct product usage, operating routines and the value delivered by Beyond Oil and Redux programs
Monitor customer adoption, satisfaction and performance indicators, and identify early signs of disengagement or implementation risk
Help resolve product-use, training and service issues in the field by clarifying the problem, coordinating the appropriate solution and following up to confirm resolution
Support multi-location rollouts, refresher training and new site launches as directed
Collect and relay customer feedback to support improvements to the product, training materials, implementation process and overall customer experience
Identify potential account-expansion or sales opportunities and refer them to the responsible Sales Representative or Redux leader (this role does not have primary responsibility for prospecting or closing new business)

Field Logistics & Redux Program Support (Secondary Focus - 15%)

Complete deliveries of Beyond Oil product, trial supplies and training materials required for pilots, launches or customer support
Maintain appropriate control and care of assigned testing equipment, training tools, product samples and field materials
Support selected Redux onboarding activities by confirming that bins, equipment, collection procedures and service schedules are properly understood and set up from day one
Assist with customer events, demonstrations, training initiatives and other field-based program activities as directed

Qualifications

2–5 years of sales experience, preferably B2B in hospitality, foodservice, or CPG
Strong understanding of commercial kitchen operations, fryer workflows, oil filtration or straining practices and safe handling procedures
Proven success in cold calling, prospecting, and closing new business.
Confident in delivering persuasive sales pitches and handling objections.
Highly organized, dependable and able to manage multiple customer visits, trials, follow-ups and reporting requirements
Strong communication skills with the ability to influence decision-makers.
Valid driver’s license and reliable transportation for travel within territory.
Available for regular travel throughout Metro Vancouver and the Lower Mainland, with occasional overnight travel throughout British Columbia and across Canada to support key customer pilots, training, rollouts and national-account requirements. Occasional travel elsewhere in North America may also be required
Flexibility to work evenings or weekends for key customer meetings or trials.
Ability to lift and carry product samples, testing equipment and training materials (up to approximately 25 lbs)

Performance Metrics

POC trials and customer onboardings completed accurately and within agreed timelines
Customer training and train-the-trainer sessions completed
Completeness and accuracy of pilot data, visit notes and CRM records
Successful transition from pilot to adoption, measured in coordination with Sales and Redux leadership
Customer satisfaction, adoption and retention within the assigned portfolio
Timeliness of issue identification, escalation, resolution and follow-up
Completion of scheduled visits, launches and field-support activities

Take the next step in your career by joining a company committed to sustainability and excellence. Apply today to be part of a team that transforms waste into opportunity and helps build a cleaner, greener future.

INTERESTED CANDIDATES ARE INVITED TO SUBMIT THEIR APPLICATION VIA THE "APPLY NOW" LINK

Thank you in advance for your interest in this opportunity, however, only those individuals who are selected for an interview will be contacted.

Quick apply

Refine Your Search

customer experience specialist jobs in vancouver bc

Customer Success Specialist

Customer Account Specialist

CVRT Technician & Patient Intake Specialist

Proposals & Pursuits Specialist

Insurance Advisor Life, Health & Wealth

Maintenance Manager

Leasing Specialist & Tenant Liaison

Growth Marketing Specialist/-Leader

Insurance Advisor Life, Health & Wealth

Large Format Finishing & Fabrication Specialist, Digital Printing

Sales Specialist

Chief Operating Officer (COO)

Product Support Specialist II

Product Support Specialist II

Customer Experience Specialist

IT Specialist

Packaging Specialist

Retail Excellence Specialist

Customer Service Specialist

Travel Sales Consultant

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