Vancouver Bc Customer service manager Jobs – 548 Openings This Week

Customer Success Manager
Jostle Corporation —Vancouver, BC
- $55,000–$85,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- English
- Profit sharing
- Dental care
Quick apply
Travel Sales Team Lead
Odenza Vacations —Burnaby, BC
- $65,000–$70,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Field Sales Manager
TELUS —Burnaby, BC
- $36,000–$80,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
Quick apply
Project Manager — HVAC Projects
Raven Supply LTD —Surrey, BC
- $90,000–$125,000 a year
- Full-time
- Microsoft Excel
- Sales
- Project management
- Profit sharing
- Wellness program
Quick apply
Brand Marketing Manager
FOTILE(方太) APPLIANCES CANADA LTD —Richmond, BC
- $65,000–$80,000 a year
- Full-time
- Bilingual
- Sales
- Marketing
- Dental care
- Paid time off
Quick apply
Terminal Lead (Dispatcher)
Ecom Freight —Vancouver, BC
- $21 an hour
- Weekends as needed
- Microsoft Excel
- Computer networking
- Data entry
- Disability insurance
- Dental care
Quick apply
5d
Front Office Supervisor
EXchange Hotel Vancouver —Vancouver, BC
- $28.61–$33.66 an hour
- Weekends as needed
- Bilingual
- Microsoft Word
- Hospitality
- Dental care
- Employee assistance program
Quick apply
Commercial Fleet and Lease Manager
Mainland Ford —Surrey, BC
- $100,000–$200,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Microsoft Office
- Dental care
Quick apply
Automotive Sales Manager
Glacier Honda —Vancouver, BC
- $91,779–$164,304 a year
- Full-time
- Bilingual
- Sales
- Inventory management
- Store discount
- Disability insurance
Quick apply
1d
Brand Manager - Rolls Royce Motor Cars Vancouver
OpenRoad Auto Group —Vancouver, BC
- $150,000 a year
- Full-time
- Sales
- Organizational skills
- SharePoint
- Dental care
Quick apply
11d
Store Manager
Prime Communications Canada Inc —North Vancouver, BC
- $19.50 an hour
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
- Employee assistance program
Quick apply
Store Manager
Popeye Supplements —Vancouver, BC
- From $50,000 a year
- Weekends as needed
- Sales
- Bachelor's
- Organizational skills
- Store discount
- Dental care
Quick apply
4d
Department Sales Manager, Clubs
Golf Town —Burnaby, BC
- $43,000–$48,000 a year
- Weekends as needed
- Sales
- Customer service
- Communication skills
- Dental care
- Vision care
Project Manager, Mechanical
QuadReal Property Group —Vancouver, BC
- $110,000–$135,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Financial Services Manager
Richmond Hyundai —Richmond, BC
- $100,000–$200,000 a year
- Full-time
- Management
- Sales
- English
- Dental care
Quick apply
Sales Operations and Billing Supervisor (Temporary Leave Coverage)
Zodiac Hurricane Technologies —Delta, BC
- From $65,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Disability insurance
- Dental care
Quick apply
12d
Account Manager
Freelancer.com —Vancouver, BC
- $70,000–$90,000 a year
- Full-time
- Google Suite
- Marketing
- Bachelor's
Quick apply
Client Success Manager
Stryder —Richmond, BC
- $25–$30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Vision care
Quick apply
4d
Bar Manager
Azur Legacy Hotel —Vancouver, BC
- $60,000 a year
- Weekends as needed
- Bar
- Hotel
- Team management
- Dental care
- Paid time off
Quick apply
7d
Fleet & Commercial Account Manager
Dueck Auto Group —Vancouver, BC
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
4d

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Customer Success Manager

Jostle Corporation -
Vancouver, BC

Quick apply

Job details

Full-time
$55,000–$85,000 a year

Qualifications

CRM software
Salesforce
Post-secondary education
English
Microsoft Office
Bachelor's
Certified Scrum Master
Customer support
HubSpot
SaaS
Account management
Communication skills
Strategic planning
Office experience

Full job description

Job description

You’re passionate about delivering best-in-class customer experience and eager to build your skills. You’re highly organized, with excellent interpersonal skills, and have a passion for technology.

We’re Jostle! We geek out about all things workplace while building our employee success platform. Our platform enables employees to communicate, connect, and celebrate across locations and departments. We’ve helped companies around the world unlock organizational success!

Working at Jostle is about building connections, improving skills, and learning from each other. Here you’ll find inspiring teammates and meaningful work. If you want to be challenged and have fun while being supported by people who care about your growth, let’s talk.

The Customer Success team is responsible for ensuring the success and satisfaction of our customers throughout their lifecycle. You’ll work closely with your customers, providing best practices and coaching them to reach their goals. Each Customer Success Manager (CSM) manages a growing portfolio of new and established customers, with a strong focus on mid-enterprise accounts.

This is a remote role open to candidates across Canada. You’ll be part of a close-knit, collaborative team, with the opportunity to work primarily from home. While most of your work will be from home, you’ll travel to our Vancouver office once a year for team-building, strategic planning, and celebration.

Jostle is committed to providing fair compensation, equity, and benefits. The salary offered for this role is $55,000 to $85,000 and will be based on the candidate's experience and expertise. For a full list of benefits, please continue scrolling below. Come join us—we’re excited to meet you, and thank you for considering Jostle!

What you’ll do:

Own a dynamic portfolio of mid-market customers, along with a range of smaller and enterprise-level accounts
Lead onboarding efforts and cultivate strong, long-term relationships across the entire customer lifecycle
Conduct regular account reviews with customers to drive platform usage, identify business challenges, and coach them on best practices
Proactively analyze customers’ usage data and take necessary actions to reduce customer churn, improve feature adoption, and expand customer retention rate
Partner with cross-functional teams (Marketing, Support, Sales, and Product) to attend to customer needs and relay feedback to our product team
Manage the customer expectations for renewal and provide the information to the Finance team for billing the customer

What you’ll need:

You’re tech-savvy and able to comprehend and communicate highly technical details related to SaaS products
You’re a dedicated team player with innovative ideas to inspire customer adoption
You’re customer-orientated and empathetic
You're good at building and maintaining customer relationships
You’re a quick learner and natural problem solver who can think on your feet
You’re highly organized and detail-oriented with the ability to multitask
You have excellent English written and oral communication skills
You’re legally able to work in Canada

What would come in handy:

Post-secondary education related to this field or equivalent career experience
1–3 years of experience in a SaaS company
3–5 years of experience in Account Management, preferably in a client-facing or relationship-focused role
Familiar with Salesforce, HubSpot, Google Workspace, Microsoft Office Suite, and Zendesk
Fluency in another popular European language

What we offer:

A collaborative and friendly hybrid workplace, mostly remote
Extended health and dental benefits (including mental health support)
Profit sharing
Leadership workshops
Frequent socials
Every other Friday is yours. Seriously. Our reduced work schedule gives you 26 bonus days off each year—built-in time to breathe, create, or just do you. All without dipping into your PTO.

About Jostle:

Jostle’s platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting the joy back into work and the life back into organizations. Find out more at

Job Title: Customer Success Manager

Job Type: Full-time

Pay: $55,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Paid time off
Profit sharing
Work from home

Schedule:

Monday to Friday

Application question(s):

What is your earliest start date?

Education:

Bachelor's Degree (preferred)

Work Location: Hybrid remote in Canada

Application deadline: TBD

Job Type: Full-time

Pay: $55,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Paid time off
Profit sharing
Work from home

Application question(s):

Do you have a minimum of one year working in Customer Success, Support, or a similar role?
What is your earliest start date?

Education:

Bachelor's Degree (preferred)

Work Location: Hybrid remote in Vancouver, BC V6E 3V7

Quick apply

Refine Your Search

customer service manager jobs in vancouver bc

Customer Success Manager

Travel Sales Team Lead

Field Sales Manager

Project Manager — HVAC Projects

Brand Marketing Manager

Terminal Lead (Dispatcher)

Front Office Supervisor

Commercial Fleet and Lease Manager

Automotive Sales Manager

Brand Manager - Rolls Royce Motor Cars Vancouver

Store Manager

Store Manager

Department Sales Manager, Clubs

Project Manager, Mechanical

Financial Services Manager

Sales Operations and Billing Supervisor (Temporary Leave Coverage)

Account Manager

Client Success Manager

Bar Manager

Fleet & Commercial Account Manager

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