Vancouver Bc Hotel front office manager Jobs – 11 Openings This Week

Communications Associate
Sheraton Vancouver Wall Centre Hotel —Vancouver, BC
- $27.80–$30.85 an hour
- Full-time
- Hotel
- Data entry
- Front desk
- Disability insurance
- Dental care
Quick apply
4d
Reservations Agent
Pan Pacific Vancouver —Vancouver, BC
- $26.34 an hour
- Weekends as needed
- Marketing
- Hotel
- Data entry
Quick apply
14d
Guest Services Agent/Duty Manager Relief (Full-Time)
Hilton Vancouver Airport —Richmond, BC
- $29.15–$31.39 an hour
- Weekends as needed
- Heavy lifting
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Quick apply
5h
Guest Support Centre Agent (Remote) – Vancouver
Sandman Hotel Group —Vancouver, BC
- $22–$25 an hour
- Part-time
- Remote
- Microsoft Outlook
- Computer literacy
- English
- Work from home
- Flexible schedule
Quick apply
10d
Duty Manager (Mat Leave Coverage)
Sandman Hotel Group —Vancouver, BC
- $52,000–$56,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Hotel
- Dental care
- Vision care
Quick apply
9d
Guest Services Manager, Salaried
Vancouver Airport Marriott Hotel —Richmond, BC
- $65,000–$67,000 a year
- Weekends as needed
- Hotel
- Human resources
- Recruiting
- Dental care
- Tuition reimbursement
Quick apply
9d
Guest Services Agent - Full-Time
Vancouver Airport Marriott —Richmond, BC
- $27.31 an hour
- Weekends as needed
- Microsoft Word
- English
- Hotel
- Dental care
- Vision care
Quick apply
8d
Front Desk Agent - Revival English Bay, Vancouver, BC
Revival English Bay, Vancouver, BC —Vancouver, BC
- $24 an hour
- Full-time
- Inventory control
- Sales
- Basic math
- Dental care
- Employee assistance program
Quick apply
9d
Night Duty Manager
Sandman Hotel Group —Vancouver, BC
- $53,000–$56,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Hotel
- Dental care
- Vision care
Quick apply
8d
Front Desk Agent
Executive Plaza Hotel Coquitlam —Coquitlam, BC
- $28 an hour
- Part-time
- Microsoft Office
- Hotel
- Cashiering
- Dental care
Quick apply
3d
Night Auditor
Vancouver Airport Marriott Hotel —Richmond, BC
- $27–$30 an hour
- Part-time
- Microsoft Word
- Hotel
- Cashiering
Quick apply

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Communications Associate
Sheraton Vancouver Wall Centre Hotel —Vancouver, BC
Direct all incoming telephone calls to their appropriate destination in a timely, efficient and accurate manner. Must be eligible to work in Canada.
$27.80–$30.85 an hour
Quick apply
4d
Night Auditor
Abercorn Hotel —Richmond, BC
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a…
$18.25–$20.00 an hour
Quick apply

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Front Office Manager
Sandman Hotel Group —Markham, ON
The ability to develop relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.
$58,000–$63,000 a year
Quick apply
Guest Service Manager
Sandman Hotel Group —Markham, ON
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. The ability to develop relationships with clients,…
$48,000–$52,000 a year
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Communications Associate

Sheraton Vancouver Wall Centre Hotel -
Vancouver, BC

Quick apply

Job details

Permanent | Full-time
$27.80–$30.85 an hour
4 days ago

Qualifications

Computer operation
Hotel guest services experience
Customer service orientation
Data entry
Front desk
Communications
Guest services
Guest issue resolution

Full job description

COMMUNICATIONS ASSOCIATE

What’s in it for you:

Working in the largest hotel in Vancouver

Aesthetically pleasing environment with a great team

Do you like to provide efficient service and create memorable experiences by making meaningful phone connections with guests? If so, explore what we have to offer! In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out.

What your day will look like:

Dual property role where the associate is responsible for assisting all calls directed to the Guest Service/Service Express Desk.
Direct all incoming telephone calls to their appropriate destination in a timely, efficient and accurate manner.
Assist with reviewing Marriott Mobile Chat and responding to guests within the allotted timelines and ensure thresholds are being met.
Review Marriott Mobile Control Panel and assist with sending room readiness notifications and Mobile Keys to guest in a timely manner.
Solve guests’ concerns and reported defects by coordinating with the Manager on Duty and offering compensation and solutions according to hotel and front office guidelines.
Enter all guest requests and reported defects into Guest Experience, GXP system for effective reporting and follow up.

Your experience and skills include:

Must be able to assist guests with their concerns maintaining professional standards and problem solve effectively - performing professionally and politely under pressure.
Must have the ability to communicate with guests over the telephone in a confident and pleasing manner under a variety of situations.
Must be able to operate efficiently and multi-task in an extremely busy environment.
Must possess basic computer skills.
Must be able to work flexible hours including early mornings, late nights and overnight shifts.
Must be able to work at a desk for up to 7 hours at a time.
Requires writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual accuracy.
System experience of Lightspeed and MGS Programs are an asset.
Previous Guest Service experience is an asset.

To note:

Must be eligible to work in Canada. Valid Work or Study Permits – 1 Year Minimum Validity.
Complete job description will be presented at the time of job offer

ABOUT US

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding “open positions” and have even requested banking information from candidates.

The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know.

DIVERSITY

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

Job Types: Permanent, Full-time

Pay: $27.80-$30.85 per hour

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
RRSP match
Vision care

Application question(s):

If applicable, is your study or work permit valid for at least 1 year?

Work Location: In person

Quick apply

Refine Your Search

hotel front office manager jobs in vancouver bc

Communications Associate

Reservations Agent

Guest Services Agent/Duty Manager Relief (Full-Time)

Guest Support Centre Agent (Remote) – Vancouver

Duty Manager (Mat Leave Coverage)

Guest Services Manager, Salaried

Guest Services Agent - Full-Time

Front Desk Agent - Revival English Bay, Vancouver, BC

Night Duty Manager

Front Desk Agent

Night Auditor

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