About CTBC Bank Corp. (Canada):
CTBC Bank Corp. (Canada) has proudly served our customers for over 20 years. We are an equal opportunity employer that values diversity and is committed to fostering an open, accessible, and inclusive work environment. We believe in supporting our employees' growth and development to help them achieve their personal and professional goals.
CTBC Bank Corp. (Canada) is a subsidiary of CTBC Holding Company Ltd. and is the largest publicly listed bank headquartered in Taiwan. As part of a global banking network with industry leading reputation in the Asia Pacific, we continue to place our clients in the forefront of our services. We are all about our clients, our business, and our people. If you are looking for an opportunity to grow and learn in financial services, join us at CTBC Bank to expand your experiences in financial services, customer relations, and banking.
IT Assistant
The IT Assistant is responsible for supporting IT Team Head for effective provisioning, installation/configuration/trouble shooting, operation, and maintenance of systems hardware and software and related infrastructure.
Job Description:
- Assist with IT planning, installation, testing/monitoring, and IT system setup/changes (including network administration, hardware/software maintenance, and email server administration)
- Provides troubleshooting and maintenance of corporate banking information systems to enhance network effectiveness and efficiency
- Help business operations utilize information systems to enhance work efficiency.
- Responding to telephone calls, email requests, and personnel request on IT technical support.
- Develop system programming for analysis, design, development, testing and implementation of system enhancements.
- Manage and handle day-end process and reports distribution.
- Other duties and projects as assigned by management.
Qualification:
- 2-3 years of experience in IT support, help desk, or technical support roles.
- Strong troubleshooting skills across hardware, software, and cloud-based platforms.
- Working knowledge of Microsoft Entra ID and Microsoft 365 administration.
- Solid understanding of networking fundamentals, including VPNs, DNS, firewalls, and connectivity troubleshooting.
- Experience managing user accounts and permissions.
- Knowledge of ITIL framework and IT service management best practices.
- Familiarity with VMware, Red Hat Enterprise Linux (RHEL), and Oracle environments is considered an asset.
- Working experience with T-SQL/PL/SQL scripting is a plus.
Recruitment Process and Privacy Notice:
We thank all applicants for their interest in joining CTBC Bank Corp. (Canada). Please note that only shortlisted candidates will be contacted.
To learn how we handle applicant personal information, please refer to our Applicant Privacy Notice available on our website at www.ctbcbank.ca.
Pay: From $42,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
Language:
- Mandarin/Cantonese (required)
Work Location: In person
