About the Insurance Council
The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted insurance agents in British Columbia.
Why Work for the Insurance Council?
Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.
The Opportunity
Examination invigilators are responsible for invigilating a variety of examinations and preventing examinees from cheating. Other responsibilities of an examination invigilator include but are not limited to ensuring a safe and orderly environment, setting up the test room, recording attendance and assisting and taking direction from Insurance Council staff pertaining to examination matters.
This is a contract role on an as-needed basis
Duties and Responsibilities
- Assist Insurance Council Examinations staff with checking in and seating examinees.
- Inform examinees of Insurance Council exam rules and adhere to the proctoring guidelines and manuals.
- Organize, distribute and collect all exam materials as directed by Insurance Council Examinations staff.
- Set-up and take-down of exam room. Arrange tables and chairs to match Insurance Council’s exam room set-up and rearrange the room to its original state at the end of the day.
- Interact professionally with examinees.
- Maintain a professional and pleasant atmosphere to create an environment for optimal test performance for all examinees.
- Monitor the exam room and examinees at all times to ensure compliance of the exam rules.
- Maintain test security to ensure confidentiality, integrity of test materials, and test procedures.
- Audit exam materials to ensure all exam materials have been returned from examinees.
- Restock and refresh exam materials after each exam sitting, such as, charging the tablets, sharpening used pencils, etc.
- Lift and/or transport exam materials to/from Insurance Council office from/to the testing location.
- Perform sanitation duties in between every exam sitting.
- Ensure all examination papers and materials have been collected and returned in good order.
- Make clear and uphold Insurance Council’s exam rules and complete a proctor feedback form for each exam sitting, as well as an incident report if there is a violation.
- Be vigilant and be seen to be vigilant when monitoring the exam room.
- Report any irregular circumstances causing significant disruptions to the examinations to the Insurance Council Examinations staff.
- Guide and lead examinees to a safe refuge during an emergency, while ensuring compliance with exam rules.
- Assist and/or take direction from Insurance Council’s Examinations staff with any other exam administration matters.
Qualifications and Experience
- Post-secondary degree or higher is preferred
- Experience working in a university or school setting is an asset
- Experience with examination invigilation is an asset
- Must know how to use a tablet and feel comfortable assisting others
- Basic skills in navigating a laptop or desktop computer
- Ability to comfortably and regularly lift up to 50 lbs is required
- Ability to work independently and within a team
- Must speak fluent English
- Excellent oral and written communication skills
- Trustworthy, conscientious, reliable and punctual
- Upholds the confidentiality and integrity of examinations
- Takes initiative when responding to unexpected situations
- Sensitivity in dealing with examinees from a wide range of backgrounds
- Physically able to cope with extended periods of pacing, standing or sitting and light furniture movement
- Ability to maintain a calm and professional demeanor at all times
