Vancouver Bc Vancity member services Jobs – 38 Openings This Week

Financial Services Representative (BCGEU) - Burnaby Heights
Vancouver City Savings Credit Union —Burnaby, BC
- $27.21 an hour
- Weekends as needed
- CRM software
- Hospitality
- Sales
- Designated paid holidays
- Dental care
12h
Member Experience Officer - North Vancouver (8-Month Contract)
Vancouver City Savings Credit Union —North Vancouver, BC
- $30.68 an hour
- CRM software
- Finance
- High school diploma or GED
- Designated paid holidays
- Dental care
11d
Financial Services Representative (BCGEU) - Surrey City Centre (6-Month Contract)
Vancouver City Savings Credit Union —Surrey, BC
- $27.21 an hour
- Weekends as needed
- CRM software
- Hospitality
- Sales
- Designated paid holidays
- Dental care
4d
Financial Services Representative (BCGEU) - Chinatown
Vancouver City Savings Credit Union —Vancouver, BC
- $27.21 an hour
- Weekends as needed
- CRM software
- Hospitality
- Sales
- Designated paid holidays
- Dental care
12h
Financial Services Representative (BCGEU) - Burnaby Heights (5-Month and 11-Month Contract)
Vancouver City Savings Credit Union —Burnaby, BC
- $27.21 an hour
- Weekends as needed
- CRM software
- Hospitality
- Sales
- Designated paid holidays
- Dental care
11h
Career Development Opportunities for Indigenous, Black and Trans Talent (Vancity Talent Programs)
Vancouver City Savings Credit Union —Vancouver, BC
Assistant Branch Manager - Burnaby Heights
Vancouver City Savings Credit Union —Burnaby, BC
- $86,400–$106,680 a year
- Sales
- Finance
- High school diploma or GED
- Designated paid holidays
- Dental care
2d
Financial Services Representative - Blundell Centre (8-Month Contract)
Vancouver City Savings Credit Union —Richmond, BC
- $27.21 an hour
- Weekends as needed
- CRM software
- Hospitality
- Sales
- Designated paid holidays
- Dental care
2d
Growth Marketing Specialist, Sustainable Wealth
Vancouver City Savings Credit Union —Vancouver, BC
- $69,700–$90,200 a year
- Hybrid work
- CRM software
- Marketing
- Project management
- Designated paid holidays
- Dental care
Benefits Administration Specialist
Vancouver City Savings Credit Union —Vancouver, BC
- $53,500–$71,500 a year
- Hybrid work
- Continuous improvement
- Organizational skills
- Business
- Designated paid holidays
- Dental care
Head of Sustainable Wealth Management
Vancouver City Savings Credit Union —Vancouver, BC
- $242,000–$299,250 a year
- Hybrid work
- Sales
- Finance
- Master's degree
- Designated paid holidays
- Dental care
Director, Talent Acquisition
Vancouver City Savings Credit Union —Vancouver, BC
- $141,900–$166,900 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Designated paid holidays
- Dental care
QE Lead, Payments
Vancouver City Savings Credit Union —Vancouver, BC
- $113,000–$153,000 a year
- Remote
- Azure
- Engineering
- Java
- Designated paid holidays
- Dental care
9d
Team Manager, Wealth Advice Team
Vancouver City Savings Credit Union —Vancouver, BC
- $86,400–$116,800 a year
- Hybrid work
- Sales
- Finance
- Team management
- Designated paid holidays
- Dental care
Engineering Lead, Quality
Vancouver City Savings Credit Union —Vancouver, BC
- $113,000–$153,000 a year
- Remote
- Azure
- Engineering
- Java
- Designated paid holidays
- Dental care
Strategic Communications Manager
Vancouver City Savings Credit Union —Vancouver, BC
- $108,500–$140,500 a year
- Hybrid work
- Marketing
- Presentation skills
- Bachelor's
- Designated paid holidays
- Dental care
Senior Economist
Vancouver City Savings Credit Union —Vancouver, BC
- $96,600–$125,100 a year
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Designated paid holidays
- Dental care
Senior Machine Learning Engineer
Vancouver City Savings Credit Union —Vancouver, BC
- $113,100–$153,000 a year
- Remote
- Computer Science
- Engineering
- Master's degree
- Designated paid holidays
- Dental care
VP Communications & Government Relations
Vancouver City Savings Credit Union —Vancouver, BC
- $204,000–$264,000 a year
- Hybrid work
- Master's degree
- Bachelor's
- Team management
- Designated paid holidays
- Dental care
Senior Product Manager, Credit Card Products, Digital Enablement
Vancouver City Savings Credit Union —Vancouver, BC
- $102,900–$133,100 a year
- Remote
- Marketing
- Finance
- Bachelor's
- Designated paid holidays
- Dental care
8d

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Financial Services Representative (BCGEU) - Burnaby Heights

Vancouver City Savings Credit Union -
Burnaby, BC

Apply Now

Job details

Permanent
$27.21 an hour
12 hours ago

Qualifications

CRM software
Hospitality
Customer relationship building
Product recommendation
Multilingual
Sales
High school diploma or GED
Client services
Sales orientation
Customer service orientation
Computer skills
Customer support
Financial services
Client consultation
Sales and customer service experience
Leadership
Communication skills
Client interaction

Full job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity. (https://www.vancity.com/contact-us/find-branch-atm)

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Full-time, Permanent role based at our Burnaby Heights Community Branch (Branch 06) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education – High School Diploma (or equivalent)
Exceptional Communication Skills – Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience – Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation – Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail – Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success – Experience exceeding goals in retail or service environments.
Financial Services Background – Previous banking or advisory experience is a strong asset.
Advanced Digital Skills – Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability – Additional languages to serve diverse communities.
Community Engagement – Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric – Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven – Comfortable guiding members toward solutions that fit their goals.
Confident Presence – Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient – Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset – Eager to learn, improve, and succeed in a dynamic environment.
Accountable – Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

Apply Now

Refine Your Search

vancity member services jobs in vancouver bc

Financial Services Representative (BCGEU) - Burnaby Heights

Member Experience Officer - North Vancouver (8-Month Contract)

Financial Services Representative (BCGEU) - Surrey City Centre (6-Month Contract)

Financial Services Representative (BCGEU) - Chinatown

Financial Services Representative (BCGEU) - Burnaby Heights (5-Month and 11-Month Contract)

Career Development Opportunities for Indigenous, Black and Trans Talent (Vancity Talent Programs)

Assistant Branch Manager - Burnaby Heights

Financial Services Representative - Blundell Centre (8-Month Contract)

Growth Marketing Specialist, Sustainable Wealth

Benefits Administration Specialist

Head of Sustainable Wealth Management

Director, Talent Acquisition

QE Lead, Payments

Team Manager, Wealth Advice Team

Engineering Lead, Quality

Strategic Communications Manager

Senior Economist

Senior Machine Learning Engineer

VP Communications & Government Relations

Senior Product Manager, Credit Card Products, Digital Enablement

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